The town-centre tenancy and your deposit
The Broadway Shopping Centre opened in 1984. It is a covered centre with more than 60 stores and 1,200 parking spaces, and it is the reason Bexleyheath has the rental churn it does. A town centre that size pulls commuters, downsizers and young families into the flats above the parades and the streets that fan out behind them. When those tenancies end, the clean is what decides the deposit.
Here is the short version. Monster Cleaning runs end of tenancy cleans across DA6 and DA7 to a 57-point checklist, £156 for a studio up to £425 for a four-bed house, with the oven and the limescale work included and a 48-hour re-clean guarantee behind it. That is the answer most people came for. The rest of this page is the detail: what the housing stock is actually like here, what the clerk marks down, what it costs, and how the law changed on 1 May 2026.
We have cleaned in this town for over a decade. The pages below for the parent end of tenancy cleaning in Bexley hub and the neighbouring areas all sit on the same operational base, so a Bexleyheath booking and a Welling (DA16) booking come off the same van rota.
Bexleyheath sits about 12 miles out from central London, and most renters here are paying for the commute as much as the postcode. The Southeastern service from Bexleyheath station runs into Charing Cross, Cannon Street and London Bridge, and that 35-minute hop is what holds the rents up. Two-bed maisonettes in the DA6 7 streets near the centre let in the £1,475–£1,600 a month band. A three-bed house closer to Danson Park can sit at £1,900–£2,200. The protected deposit moves with the rent.
So the sums are not abstract. When an agent docks £180 for a greasy oven or £90 because the bathroom grout reads grey in the clerk’s photos, that is the better part of a week’s rent gone. The deposit you are trying to protect is real, and the margin between getting it back whole and losing a slice of it is usually a few hours of the right kind of cleaning.
There is one more thing that makes this town different from its neighbours. The retail core is covered and pedestrianised, so a large share of the lettings are flats sitting directly above shops, with shared stairwells, a bin store you share with a takeaway, and an extract flue running up the back of the building. Those flats clean differently from a semi, and a clerk who works the Broadway knows exactly where to point the torch.
DA6 and DA7, the two halves of Bexleyheath
Bexleyheath splits cleanly into two postcodes, and the split matters for the clean. DA6 is the southern half, running down toward Danson Park and the Red House. DA7 is the northern half, the 1930s semis stretching toward Barnehurst. They were built in different decades for different buyers, and they pick up dirt in different places.
Start with the flats above the Broadway. These are the single most cleaned unit type we handle in this town. Typically one or two bedrooms, often a galley kitchen backing onto an extract flue, a combi boiler in a cupboard, and a stairwell shared with the flat next door. The problems are specific. Fryer grease drifts up from a ground-floor food unit into the louvres. An older block carries tar on the ceiling where a previous tenant smoked for years. Scale builds on every tap because the water here is hard. We price these without flinching because we clean them most weeks.
Push south into DA6 and you reach the conservation edge. The Red House, the house Philip Webb built for William Morris and finished in 1860, sits in a residential pocket about ten minutes’ walk from the shops, and the streets around it fall inside a conservation area along with the Danson Park side. Conservation status restricts what a landlord can change, so you find original timber windows, panelled doors and tiled hearths still in place. Clerks photograph those features closely, because original joinery is expensive to repair and easy to mark.
DA7 is a different animal. The roads off Pelham Road and Mayplace Road East and West were laid out and built around 1932 as semi-detached family houses, and that is still what they are. Bay windows, picture rails, a built-in airing cupboard the clerk will open, and a kitchen that has usually been refitted at least once. The dirt in a 1930s semi hides behind the radiators, along the picture rail, and in the runners of the original windows where nobody cleans from one tenancy to the next.
The dirt in a 1930s semi hides behind the radiators, along the picture rail, and in the runners of the original windows where nobody cleans from one tenancy to the next.
Then there are the new-builds. The blocks near the station and the units looking onto Danson Park are a gloss-kitchen, chrome-tap, porcelain-floor environment, and that surface shows every fingerprint and every water spot under a phone torch. A polished floor that looks clean in daylight can fail the moment a clerk crouches and shines a light across it. We clean to that angle, not to the daylight one.
We cover the lot from one base. The Broadway parades, Townley Road, Albion Road, Avenue Road and Chapel Road. Highland Road, Pelham Road, Stephen Road and Mayplace Road East. The Danson Road side opposite the park. Red House Lane and the Upton conservation pocket. The streets feeding off Watling Street and Bellegrove Road. If your road is not on that list, call 0333 555 2076 and we will tell you straight whether we cover it. We almost always do.
The law since 1 May 2026, and Bexley’s own rules
The back end of every Bexleyheath tenancy changed on 1 May 2026. That is the day the Renters’ Rights Act 2025 came into force. Section 21 no-fault evictions are gone. Assured shorthold tenancies have been replaced by periodic tenancies by default, and the deposit rules have been tightened so a landlord has to evidence a deduction to a higher standard than before.
What that means on the ground is simple enough. Every deduction now needs dated check-in and check-out photos, an itemised cost, and an invoice where work has actually been done. Borderline cleaning calls that a clerk used to wave through now go to dispute, because the paperwork has to stand up. If you want the full deposit back on a Broadway flat, the clean has to sit near the top of what the clerk has seen that week. The forgiving middle has gone.
Two local planning rules sit on top of the national law. Both come from Bexley Council, and both are worth a tenant understanding.
First, the borough has operated a borough-wide Article 4 Direction since 24 September 2017, set out in the council’s guide to property licensing. It removes the permitted-development right to turn a single-family house into a small shared house of three to six people without planning permission, and it covers every street in DA6 and DA7. If a landlord has chopped a three-bed semi into bedsits without consent, the tenancy is on shaky ground, and the check-out tends to be aggressive because the landlord has reasons to recover costs.
Second, Bexley runs a selective licensing scheme that went live on 13 January 2025 and runs to 12 January 2030. It covers Belvedere ward only, not Bexleyheath. So selective licensing rarely touches a Broadway tenancy directly. What does catch you here is mandatory HMO licensing under Part 2 of the Housing Act 2004, which applies to any property let to five or more people from two or more households. If you are moving out of a licensed HMO on one of the roads off the Broadway, expect the check-out to be held against HMO standards, with shared kitchens and bathrooms graded room by room.
The deposit itself will sit in one of three government-backed schemes. Most Bexleyheath agents use the Tenancy Deposit Scheme, the DPS, or mydeposits. Knowing which one holds your money matters, because that is who adjudicates if a cleaning charge ends up disputed, and each runs its own free dispute service.

Where the money goes when you hand back the keys
Cleaning is the most common single deduction at the end of a tenancy, and it is also the most avoidable. Damage and missing items are judgement calls. Cleaning is not. A flat is either clean to inventory standard or it is not, and the clerk’s photos settle it.
The figures that follow are the ones that matter, and we state them plainly because plain is what an inventory clerk responds to.
That 57-point checklist is not a marketing number. It maps onto the line items the local clerks actually score, room by room, so when our cleaner ticks a point off the schedule it is the same point the clerk will be looking for. The 97% first-time pass rate is what comes out of working that way. The 48-hour re-clean guarantee covers the other 3%: if the clerk flags something we cleaned, we come back inside three days and put it right at no charge.
The bigger numbers sit behind the company, not the single job. We are on the books of 300+ letting agents across London and the home counties, which is how we know what a check-out report looks like before we arrive. Over the years we have helped tenants recover £1.2m in deposits that would otherwise have gone on cleaning deductions. None of that is luck. It is a checklist and a torch and a habit of cleaning to the angle the clerk will use.
A worked example. A tenant left a two-bed flat on Highland Road after three years, Robinson-Jackson managing, an independent clerk booked for the check-out. Two cleaners arrived at half past eight, worked through the extractor, the oven inside and out, the shower glass and the skirtings behind every radiator, and were done by late afternoon. The clerk passed it first time. The deposit, the full £1,850, was back from the DPS inside a fortnight. The clean cost a fraction of that, and it is the easiest money that tenant spent all year.
The 57-point clean, room by room
Every Bexleyheath clean runs to the same schedule. It is long, so here is the working version of it, the parts that decide whether a clerk signs off.
Kitchen
The kitchen is where most deductions live, and the oven is the worst offender. We strip it properly. The door glass comes apart so the inner pane is degreased on both sides, the racks and side rails soak, and the interior gets a chemical treatment rather than a wipe. Gas rings lift off and the burners soak; a ceramic hob gets the scraper for burnt-on marks. The extractor filters come out and either soak clean or get replaced at our cost if they are past it.
The appliances are next. A fridge-freezer is defrosted, the drawers and shelves washed, the door seal cleaned out. The washing-machine detergent drawer soaks and the rubber door gasket is cleaned into its folds, which is a standard deduction point on local check-outs. A dishwasher filter is cleaned and the spray arms checked. Then every cupboard, upper and lower, is emptied and wiped inside, the worktops are polished, the splashback is descaled, the sink and taps get an acid-safe descaler, and the floor is mopped with the right solution for whatever it is, sealed wood or porcelain.
Bathrooms
Bathrooms are about scale and mould. The shower screen is descaled on both faces, including the hidden side a clerk checks from the angle. The silicone seals are treated for mould; where the mould is in the grout itself and will not come out, we flag it for the landlord rather than pretend it is cleaned. The bath, basin and toilet are disinfected fully, the taps and shower head descaled, the extractor grille taken off and cleaned, the mirror left streak-free, and the floor and skirting washed.
Bedrooms and living areas
Carpets are vacuumed to the edges and under the bed and sofa where we can reach. Skirting boards are wiped along their whole length, which is the single most-deducted line on local reports. Picture rails get attention in the 1930s stock, original timber windows are cleaned in the frame and the runner, radiators are done top, front and back, and the light switches, sockets and door handles are all wiped. Built-in wardrobes are emptied and wiped inside, mirror doors included.
Throughout
Internal doors are wiped both sides. The stairs are vacuumed, spindles and bannister included. The hallway floor is washed, the entry-phone handset wiped, and the meter cupboard door wiped, though we leave the meters themselves alone. In a flat above the shops we also do the shared bits that fall inside your demise, the stretch of stairwell and the bin area, because the clerk will look at those too.
What a clean costs on the Broadway
Prices are fixed and inclusive. No VAT surprise on the day, no call-out fee, and no charge for parking in the streets around the Broadway, which we absorb. Hard-water scale treatment is in every price as standard, because the water here needs it.
| Property | From | Typical time | Includes |
|---|---|---|---|
| Studio flat | £156 | 3–4 hours | Full 57-point clean, oven included, 48-hour guarantee |
| One-bed flat | £207 | 4–5 hours | Full schedule, oven, scale treatment |
| Two-bed flat or maisonette | £243 | 5–6 hours | Full schedule, two cleaners typical |
| Three-bed house | £339 | 6–8 hours | Full schedule, two to three cleaners |
| Four-bed house | £425 | 8–10 hours | Full schedule, three cleaners |
| By the hour | £30 per cleaner | As needed | For part jobs or top-ups |
| Carpet add-on | +£36 a bedroom, £43 a living room, £115 a whole two-bed | 1–3 hours | Hot-water extraction, about 2-hour dry time |
| Oven-only clean | £77 single, £110 double, £114 range | 90–120 min | Dip-tank treatment, door glass separated |
If everything else in the flat is already clean and it is only the oven letting you down, book the oven deep cleaning on its own and save the rest. A studio at £156 takes a single cleaner half a day. A two-bed at £243 is usually two cleaners and most of a working day. We quote the fixed price on the phone, so there is no surveyor coming round first for a standard flat or house.
What the clerk actually marks down
We have read a lot of Bexleyheath check-out reports over the last decade, from Your Move Bexleyheath at 113 Broadway, Acorn at 210 Broadway, and Robinson-Jackson at 124 Broadway among others. The same items come up again and again. These are the ones that actually drive a deduction:
- Oven interior, grease on the floor of the oven and on the inner door glass
- Hob, burnt-on residue around the gas burners or the heat rings
- Extractor filter, saturated with grease
- Washing-machine door seal, black mould in the fold of the rubber
- Shower screen, scale visible from the side angle even when the face looks clean
- Silicone seals around the bath and shower, mould spotting
- Skirting boards, dust and scuffs, worst behind furniture
- Window runners, dust and old paint flakes in the channel
- Behind the radiators, where a domestic clean never reaches
- Light switches and sockets, fingerprints and grime
- Inside cupboards and drawers, crumbs and sticky patches
Every one of those sits on our 57-point schedule. None of them is an optional extra and none of them gets skipped to save time. The reason a domestic clean fails a check-out is almost never the visible surfaces; it is this list of edges and undersides and hidden faces that a normal weekly tidy was never meant to touch.
The reason a domestic clean fails a check-out is almost never the visible surfaces; it is this list of edges and undersides and hidden faces that a normal weekly tidy was never meant to touch.
End of tenancy against a deep clean or a weekly tidy
People mix these three up, and the mix-up costs deposits. They are not the same job and they are not priced the same way.
| Feature | Regular | Deep | End of tenancy |
|---|---|---|---|
| How often | Weekly or fortnightly | One-off, a few times a year | One-off, move-out only |
| Oven interior | No | Yes, light | Yes, full dip-tank |
| Inside cupboards | No | Partial | Yes, every cupboard |
| Full scale treatment | No | Yes | Yes |
| Inventory-spec checklist | No | No | Yes, 57 points |
| 48-hour re-clean guarantee | No | No | Yes |
| Typical price, two-bed | £30 an hour a cleaner | £30 an hour a cleaner | From £243 |
A weekly clean keeps a flat liveable. A deep clean resets it. Only the end of tenancy clean is built to pass an inventory check, because only it runs to the 57-point schedule and only it carries the guarantee. If your tenancy agreement says the property must be professionally cleaned to a move-out standard, this is the one that meets the clause.

Disputing a cleaning deduction
Sometimes an agent proposes a cleaning charge you do not agree with. Since 1 May 2026 the rules are on your side more than they used to be, because the landlord has to prove the deduction, not just assert it.
Your deposit is held in one of the three schemes, the Tenancy Deposit Scheme, the DPS or mydeposits, and each runs a free, independent dispute service. If you raise a dispute, the scheme freezes the contested amount and an adjudicator decides it on the paperwork. No paperwork on the landlord’s side, no deduction.
This is where our invoice earns its keep. Every Bexleyheath clean comes with a dated, itemised invoice tied to the 57-point checklist, and we will add photographs of the finished rooms if you ask. Plenty of our tenants have put that invoice straight into a DPS or TDS dispute as evidence that the flat left their hands clean. It is hard for an agent to argue a cleaning charge when there is a professional invoice and a photo set saying otherwise.
One honest line. We can prove the cleaning. We cannot prove the things that are not cleaning. If the charge is for a scratched worktop or a missing curtain, that is a different argument, and you fight it on different evidence. But the cleaning half of most disputes is winnable, and it is the half we can hand you the ammunition for.
Booking a clean around the Charing Cross rush
Booking is meant to be the easy part, so we keep it short.
Call 0333 555 2076 or email [email protected] with the Bexleyheath address, the size of the property and the move-out date. We quote a fixed price on the spot for a standard flat or house, no visit needed first, and we book the slot, often same week and sometimes next day outside the busy moving periods. The crew turns up with everything, machines, chemicals and cloths, so you do not need to leave anything behind for them, not even the kettle. We clean to the 57-point schedule, and if the clerk flags anything inside 48 hours we come back free.
A word on timing, because Bexleyheath has a rhythm. Most moves here land on a Friday or a Saturday, tied to the end of the month and the working week, and those slots go first. Book a week to ten days ahead for an end-of-month Friday. Mid-month and mid-week, two or three days is usually plenty, and we often have a Monday or Tuesday free at short notice.
The parking around the centre is the worst part of the job, frankly. The pedestrianised core means we are often loading from a side street and carrying machines in, which is fine, we factor it in, but it is why we ask which floor a Broadway flat is on before we quote the time.
If your move needs more than a clean, we do the rest in-house. Carpet cleaning by hot-water extraction for the pet-owner moves, upholstery cleaning for sofas and mattresses, window cleaning for the outsides we cannot reach internally, removals for the man-and-van side, and after-builders cleaning if the landlord has had work done before the next tenant. We also cover the neighbouring areas: Crayford (DA1), Erith (DA8), Belvedere (DA17), Sidcup (DA14/DA15), Bexley Village (DA5) and Barnehurst (DA7), all off the same Bexley borough hub.
Terms worth knowing before your check-out
A few words come up at every check-out, and knowing them puts you on a level with the clerk.
- Check-in inventory
- The dated, photographed record of the property’s condition at the start of the tenancy. Everything at check-out is judged against it, so a flat only has to leave as clean as it arrived, not cleaner.
- Check-out report
- The clerk’s walk-through at the end, photo by photo, against the check-in. This is the document that proposes any deductions, and since 1 May 2026 it has to be properly evidenced to stick.
- Article 4 Direction
- A council planning rule, in force across Bexley since 24 September 2017, that stops a single house being turned into a small shared house without permission. It is why some bedsit conversions sit on shaky ground at check-out.
- Mandatory HMO licence
- A licence required under the Housing Act 2004 for a property let to five or more people from two or more households. A licensed HMO check-out is graded room by room against tighter standards.
- Deposit protection scheme
- One of three government-backed holders, the Tenancy Deposit Scheme, the DPS or mydeposits, that keeps your deposit and runs a free dispute service if a deduction is contested.
- End of tenancy clean
- A one-off, move-out clean run to an inventory-spec checklist, here 57 points, designed to pass a check-out. Not the same as a deep clean or a weekly clean.
Bexleyheath Broadway questions
How much is end of tenancy cleaning in Bexleyheath Broadway?
Studios start at £156, one-bed flats at £207, two-bed flats and maisonettes at £243, three-bed houses at £339 and four-bed houses at £425. Every price includes the oven, the limescale treatment, the full 57-point clean and the 48-hour re-clean guarantee. We quote a fixed price on the phone.
Do you clean the flats above the shops on the Broadway itself?
Yes. Flats above the Morley’s parade and the rest of the Broadway are among our most-cleaned property types here. We know the shared-stairwell access, and we know the grease that drifts up the extract flue from a ground-floor food unit, which a clerk will check on a residential-above-retail flat.
Do you guarantee the deposit back?
We guarantee the cleaning. If the agent or clerk flags the clean as inadequate within 48 hours, we come back free and re-clean until they sign off, and our first-time pass rate is 97%. We cannot guarantee deductions that have nothing to do with cleaning, such as damage, missing items or repainting.
Is the oven included in the price or an extra?
Included. A full dip-tank oven clean, with the door glass separated for the inner pane and the racks and liners chemically treated, plus the hob, the extractor hood and the filters, is all part of the standard Bexleyheath end of tenancy price. You do not pay extra for it.
Do I need to be there during the clean?
No. Most Bexleyheath landlords and agents give us access directly, and the main Broadway offices have key-release arrangements with us. If you would rather hand the keys over yourself, a fifteen-minute handover at the start of the job works just as well.
What if the check-out fails on something you cleaned?
We come back within 48 hours at no charge and re-clean whatever was flagged. In practice this happens on about 3% of Bexleyheath jobs, and a single return visit almost always settles it. That is what the 48-hour re-clean guarantee is for.

Do you clean at weekends?
Yes. Saturdays at the standard rate, Sundays at a small premium. Most moves in this town happen on a Friday or a Saturday, so we run full weekend crews and those slots fill first at the end of the month.
Do you bring your own equipment and cleaning materials?
Yes, all of it. Vacuums, steam cleaners, the oven dip-tank, every chemical, the cloths and the mop buckets. You do not need to leave anything out for us, and you do not even need to leave the kettle on.
Is carpet cleaning included?
Dry vacuuming is included as standard. Hot-water extraction, the professional shampoo, is an optional add-on at £36 a bedroom, £43 a living room, or £115 for a whole two-bed flat. Agents increasingly ask for extraction proof where a tenant has kept a pet.
Can you clean the original timber windows in the conservation streets near the Red House?
Yes. We clean the internal glass, the frames, the sills and the runners as standard, and we treat original joinery carefully because it is exactly what a clerk photographs in a conservation-area property. Cleaning the outside of the glass is a bolt-on under our window cleaning service.
Do you provide an invoice I can send to my landlord or agent?
Always. Every clean comes with a dated, itemised invoice tied to the 57-point checklist, with photographs of the finished rooms on request. Many of our tenants put that invoice straight into a DPS or TDS dispute as evidence that the flat left their hands clean.
What if the property is a licensed HMO?
We clean an HMO to the same 57-point schedule, but we apply it room by room, including the shared kitchen and bathrooms, against Bexley’s HMO standards. Pricing for a shared house is worked out per room, so call us on 0333 555 2076 for a quote on the specific property.
How far ahead should I book for a Bexleyheath move?
End-of-month Fridays and the first Saturday of the month are the busiest slots, so book seven to ten days ahead for those. Mid-month and mid-week, two or three days is usually enough, and we often have a same-day slot free on a Monday or Tuesday.
Do you take card payments?
Yes. Card, bank transfer or cash on completion. Most Bexleyheath clients pay by card over the phone when they book, or by bank transfer on the day of the clean. Whatever is easiest for you is fine with us.
What if the agent wants a re-clean on something that is not a cleaning issue?
If the flagged item is genuinely about cleaning, we redo it free. If it is decorative, paintwork, fair wear and tear or damage, that sits outside our remit, and we will tell you so honestly and give you a written opinion you can use in a deposit dispute.
Are you insured?
Yes. We carry £5m public liability and full employer’s liability cover. Certificates are available on request for any Bexleyheath agent or landlord who needs to see them before they release keys or accept the clean.
Ready when you are
Call 0333 555 2076 or email [email protected]. Give us the Bexleyheath address, the property size and the day the tenancy ends, and we will quote a fixed price in a couple of minutes, book the slot, and deliver the 57-point clean that gets the deposit back, with the 48-hour re-clean guarantee and twelve years of DA6 and DA7 behind it.