Want end of tenancy cleaning in Maple Quays?

The first thing the inventory clerk does in a Maple Quays flat is open the shower screen and run a thumbnail down the chrome. Canada Water sits on some of the hardest water in London, the glass and the mixer scale within weeks, and that one fitting decides more deposits here than anything else in the flat. So that is where our clean has to start. We do end of tenancy work across the Barratt blocks by the basin, on the canonical checklist, at £30 per hour per cleaner, with a 48-hour re-clean guarantee measured against the check-out report itself. Ring 0333 555 2076 for a price.

Last updated June 2026. We cover the Maple Quays blocks and the rest of SE16: Canada Water, Surrey Quays, Rotherhithe and the Surrey Docks streets around the dock. This page sits inside the borough directory at End of Tenancy Cleaning Southwark.

Where a new-build deposit actually goes

Maple Quays is not period stock, so forget the things that lose deposits in an old conversion. No picture-rail dust, no original skirting to argue over, no draughty box bay full of cobwebs. The Barratt blocks here went up in the middle of the last decade as the first big residential piece of the Canada Water regeneration, designed by Glenn Howells Architects around the dock, and most flats are still on their second or third tenant. They look almost new. The clerk treats them that way, and that is the trap.

When a flat reads as new, the benchmark is brutal. The check-in report said “as new” against the kitchen and the wet-room because the place had just been handed over spotless, and your check-out is marked against exactly that line. So the deductions cluster on a short, specific list: the limescale on the shower screen and the mixer, the grease pad in the extractor hood, the rubber gasket on the integrated dishwasher, the detergent drawer in the washer-dryer, the runner channel under the integrated fridge, and the kick-board where the floor meets the kitchen units. Each one is its own photographed line item. Miss three small ones and you are down a few hundred pounds before your money has left the deposit scheme.

One tenant put it plainly after a two-bed handover in Ontario Point last winter.

“I’d scrubbed the place for a whole weekend and still got pulled up on the dishwasher seal and the shower glass at the check-in walk-round before I even moved out. Booked Monster for the actual move-out, they did the bits the clerk fixates on, and the report came back clean. Got the full deposit back.”
Daniel, ex-tenant, Maple Quays SE16, December 2025

That is the pattern on these blocks. The flat looks fine to you and fails on five small things the clerk is trained to find. The clean has to be built around that list, not around a general idea of tidy.

Southwark licensing, and what 1 May 2026 changed

Maple Quays sits in the Surrey Docks ward, on the Rotherhithe peninsula, inside the London Borough of Southwark. That matters for landlords, because Southwark’s second selective licensing scheme runs from 1 November 2023 to 1 November 2028 and names both Surrey Docks and Rotherhithe in its list of wards. In plain terms, a standard private let here, a single household or two sharers, needs a selective licence. On top of that the council runs a borough-wide additional HMO scheme from 1 March 2022 to 1 March 2027 for the shared, multi-household flats. Most Maple Quays one and two-beds are let by single households or large portfolio landlords, so the everyday case is the selective licence rather than the HMO one, but it is worth knowing which box your flat sits in before a re-let.

The council also cares how a flat is handed back at the block level, beyond the front door. Building managers on these developments note bin-store presentation and balcony storage when a property changes hands, and a stuffed bag left in the chute room or a dirty mop bucket on the balcony gets flagged back. We bag waste and take it off site, never left for the next tenant to inherit. (Southwark’s own licensing pages tend to block automated access, so we keep the scheme dates on file rather than linking out to a page that will not load.)

The Renters’ Rights Act, and why it is about timing

The Renters’ Rights Act 2025 went live on 1 May 2026. Section 21 no-fault evictions are gone, and every existing assured shorthold tenancy in England has converted to a periodic one, so a tenant can give two months’ notice at any point rather than waiting out a fixed term. Here is the part people get wrong: the cleaning side of a move-out did not change at all. The check-in benchmark still stands, the deposit rules are the same, and a deposit scheme adjudicator at tenancydepositscheme.com still wants dated check-in photos before signing off a cleaning charge. What changed is rhythm. Canada Water is a high-churn corner of London, full of one and two-year professional lets, and rolling notice makes the move-outs more frequent and far less predictable. The practical takeaway is dull and it pays for itself: book earlier than you used to.

The evidence test cuts both ways, and it is the tenant’s friend more often than not. If the check-in report shows the oven was already greasy on day one and the check-out shows it the same, that charge does not stand. If it shows a clean oven going in and a half-clean one coming out, the deduction is yours. Our photo report mirrors the clerk’s format, taken at the same angles, so you have something concrete to push back with.

The cleaning side of a move-out did not change at all. What changed is rhythm.

The thing the hard water does to these flats

Canada Water sits in Thames Water‘s supply, which averages around 300 parts per million of calcium carbonate across its region and rates as very hard. You feel it within a fortnight of moving in. The wet-room screen, the chrome mixer in the kitchen, the rainfall head and the thermostatic valve in every en-suite all scale up faster than the floor planks ever wear. So that is where most of our descaling time on a Maple Quays job goes: the glass screen and its track, the silicone bead at the floor, and the chrome.

The method matters more than the muscle. We use a mild acid solution and a soft pad on those chrome fittings, never a green scourer, because the plating on these mixers and shower heads marks within two passes and a scratched mixer is a deduction in its own right. The screen glass gets descaled and then polished so it reads clear against the light, which is exactly how the clerk checks it, edge-on. Where the silicone bead at the base of the screen has gone milky we strip and clean it back to a usable state; re-sealing itself is a handyman job, not a cleaning one, and we will say so rather than fudge it.

A tenant who moved out of a one-bed near the station summed up the hard-water problem better than we can.

“Eighteen months in the flat and the shower glass looked permanently frosted, the kettle was furred, the kitchen tap had a white crust I could not shift. Two cleaners came the morning before my check-out, took the lot off, and the inventory clerk signed it off with no deductions. The deposit was back inside two weeks.”
Aisha, ex-tenant, Canada Water SE16, March 2026

That is a typical SE16 result. The scale looks permanent to a tenant with a cloth and a supermarket spray. It is not permanent. It just needs the right solution, the right pad, and the time to do the screen track properly rather than wiping the face of the glass and hoping.

The checklist, room by room in a Canada Water flat

Every booking runs to our 57-point agent-approved checklist. It covers the whole flat, but on these blocks the weight falls on the kitchen and the wet-room, because that is where the deductions land. Here is the working shape of it.

Kitchen

The integrated appliances are the whole game. We pull and clean behind the runners where dust and old detergent collect, do the oven and the hob trim (lifted off where the model allows), and degrease the extractor hood, soaking or swapping the filter pad. Inside the washer-dryer: the drum gasket, the detergent drawer out and scrubbed, the condenser tray emptied. Inside the dishwasher: the filter cage at the base and the spray arms. The integrated bin, scrubbed inside and out. Every cupboard, inside and out, including the high units a landlord forgets exist. The chrome mixer descaled and buffed. Then the floor, pulled back where it lifts, under the kick-board where the grease line sits, hoovered and mopped.

Bathroom and en-suite

This is where the time goes on a Maple Quays clean. The screen track scrubbed, the silicone bead cleaned, the glass descaled and polished both sides. The thermostatic valve and the rainfall head descaled. The toilet done inside, under the rim, around the hinges and behind the pedestal. Vanity drawer rails. The extractor vent wiped, unscrewed where the fitting allows. Mirror, light fitting, switch plate. The grout and the floor where the wet-room drains.

Bedrooms and living space

Wardrobes inside and out, drawer runners, the flush ceiling line where these flats have no picture rail. Skirting, the tops of door frames, and the inside of the window reveal where a dust line shows on the new paint. Floors vacuumed and damp-mopped with a flat microfibre head. The balcony glass and the threshold drain, decking swept; on the higher floors the river and dock view is the selling point, so the balcony gets checked harder. Radiator backs and the trickle vents on the windows.

Throughout

Switches, sockets, every door handle, the letterbox, the airing cupboard, and the utility cupboard where the consumer unit and the smart meter live. Cobwebs out of the ceiling corners. Bins out of the flat to the chute room, not left in the kitchen. Then a final walk-through, photographed room by room, which is the evidence pack that goes out with your invoice.

Two jobs sit slightly outside the standard clean and are worth booking on the same visit if the inventory asks for them. A few of the older blocks here still carry bedroom carpet rather than vinyl plank, which is what our carpet cleaning add-on covers. And the integrated oven trims, the brown film between the door panels in particular, sometimes need the deeper strip that specialist oven cleaning does as standard.

What the clerk photographs on these blocks

Inventory clerks work to a written report and they tick boxes. Distilled from a run of check-outs on the Canada Water blocks, this is the shortlist they photograph, roughly in order of how often it is flagged:

1. Oven and hob, trim off, the grease behind the trim cleaned, hob residue gone.
2. Extractor hood filter, degreased or replaced to a clean state.
3. Washer-dryer drum gasket, detergent drawer and condenser tray.
4. Dishwasher filter cage and spray arms.
5. Integrated fridge runner channel, the dust line wiped.
6. Wet-room chrome descaled, screen track scrubbed, silicone bead clean.
7. Rainfall head and thermostatic valve, descaled.
8. Kick-board by the sink, no grease line.
9. Wardrobe interior, every shelf and runner.
10. Balcony glass and threshold drain, no grit, no leaves.
11. Window reveals, the dust line at the top wiped.
12. Sockets, switches, handles and light fittings.
13. The chute-room presentation if your block uses one.

The clerk photographs each item at check-in and again at check-out. If the app shows a clean image going in and a dirty one coming out, the deduction sticks. That is the whole reason we shoot our own report at the same angles. A timing point matters here too: a flat cleaned three days before the walk-round has a fresh dust film on the high units and the wardrobe tops by the time the clerk arrives. We recommend the clean for the day before, or the morning of, the check-out, and most of our SE16 jobs go out early to be finished before a morning inspection.

The flat looks fine to you and fails on five small things the clerk is trained to find.

What it costs, and the sum nobody runs in time

Maple Quays sits in our standard SE16 band, not a premium central-London one, so the rates here match the rest of Southwark. The prices below are fixed on the room count, quoted in writing, with kit, products and travel included. No surprise lines on the day.

The add-ons stay simple. Carpet shampoo is £36 a bedroom, £43 a living room, or £115 for the whole carpeted area of a two-bed; most flats here are vinyl plank so it rarely applies, but a handful of blocks still carry bedroom carpet and those benefit from it. Ovens are £77 single, £110 double, £114 for a 90cm range cooker, the sort that turns up in a few of the duplex flats. If you only need to top up a partial clean, the hourly rate is £30 per cleaner.

Now run the sum the deposit forces on you. A one-bed at £207 set against a deposit of a couple of thousand pounds is not really a decision. That maths is exactly what most tenants only work out after they have tried a DIY clean, failed the check-out, and lost the first round. There is a reason agents around here know us, and the numbers behind that are worth stating plainly.

Every Maple Quays booking carries a 48-hour re-clean guarantee. If the clerk flags any cleanliness issue inside 48 hours of our visit, we come back and put it right free, provided you tell us inside that window and nobody has moved in yet. Our 97% first-time pass rate means it is rare, but the guarantee is the point of booking a professional rather than gambling a deposit on a free Sunday. Across the years that work has helped tenants recover £1.2m in deposits that would otherwise have gone on cleaning deductions, and we are on the books of 300+ letting agents to show for it.

End of tenancy against the cleans it gets confused with

People ring asking for an end of tenancy clean when they want something else, and the wrong booking wastes money. The quick distinctions:

Check-in inventory report

The document the clerk writes on day one, with photos, describing every surface. It is the benchmark your check-out is judged against, which is why we clean to it rather than to a generic idea of clean.

End of tenancy clean

The hand-back clean, built to match that report and get the deposit released, with the flat empty and the 48-hour guarantee on it. Fixed price on the room count.

Deep clean

For a home you are keeping. A deep clean resets a lived-in flat, weighted toward the kitchen and bathroom, and leaves the wardrobes alone because you have not packed. Charged at £30 an hour.

Regular domestic clean

The weekly or fortnightly tidy. A regular domestic clean is ongoing upkeep from £22 an hour, and we do plenty of these for the Jubilee-line commuters who want the flat sorted by Friday.

If you are not moving and just want the flat reset, say so on the phone and we will book the deep clean instead. If you are handing keys back, it is the end of tenancy clean you want, and that is what this page is about.

Booking it around the basin

Booking is by phone or email, no app, no portal. Five steps.

1. Ring 0333 555 2076 or email [email protected] with the postcode, the room count and the check-out date.
2. We quote in writing within the hour on a working day, with the price locked in.
3. You take a slot, usually next-day or the day after for SE16. Aim for the day before your check-out where you can.
4. The team arrives with their own kit and the checklist, and signs in at the concierge or gatehouse where the block has one.
5. We email a photo report at the end. Anything the clerk flags inside 48 hours, we come back and fix free.

Two SE16 notes. Access is the one to plan: these are fob-entry blocks with concierge desks, so if you have already handed the keys back, tell the building manager in advance and we will collect a fob from the letting agent or meet your agent at the door. And the area is a building site in the best sense, with the British Land masterplan reshaping the town centre next door, so deliveries and visitor parking around the dock can be tight on a move-out day; tell us the arrangement when you book and we will work around it.

“I’d handed my keys back to the agent two days before the clean was due, panicking I’d left it too late. They sorted the fob with the concierge, got into the flat, and emailed me the before-and-after photos the same afternoon. Genuinely took the stress out of it.”
Marcus, ex-tenant, Surrey Quays SE16, May 2026

Add-ons and the SE16 streets next door

A Maple Quays move-out sometimes pulls in more than the core clean. Carpet cleaning covers the bedroom carpet in the older blocks; oven cleaning is in every end of tenancy job and also stands alone if the oven is all the agent flagged; upholstery cleaning handles a furnished let; and window cleaning covers the exterior glass an inventory sometimes asks for on the higher floors.

We work the rest of the Rotherhithe peninsula too, which helps when your next flat is one stop over. Nearby on the dockside there is Surrey Docks around Greenland Dock and Marine Wharf, the historic core at Rotherhithe Village, and South Bermondsey on the western edge. The whole borough sits under our Southwark end of tenancy directory.

Questions we get asked

How much is end of tenancy cleaning for a Maple Quays one-bed?

£207 fixed for a one-bed Barratt flat, with the integrated appliances cleaned inside and out, the wet-room descaled, the floors mopped, and the balcony glass and threshold drain checked. Quoted in writing, no add-ons unless you ask for them.

Why does the limescale matter so much on these flats?

Because it is the most-flagged item on Canada Water check-outs. Thames Water rates as very hard here, around 300 parts per million, so the chrome and the shower glass scale fast. We descale the screen track and the mixer with a mild acid solution and a soft pad, polish the glass, and do the rainfall head and thermostatic valve the same way. We never use anything abrasive that would mark the plating.

Do you cover the older blocks that still have bedroom carpet?

Yes. They sit in the same SE16 band on the same checklist. A few blocks here kept bedroom carpet rather than vinyl plank, so if the inventory mentions carpet, factor in the £36 per-bedroom shampoo on the same visit.

Will the concierge let you in if I have already handed back the keys?

Yes, as long as you tell the building manager in advance. We can collect a fob from the letting agent or meet your agent at the door. These are fob-entry blocks with concierge desks, and we have worked that arrangement on the Canada Water developments plenty of times.

Does the Renters’ Rights Act 2025 change the clean?

No. From 1 May 2026 Section 21 is abolished and assured shorthold tenancies have converted to periodic, so notice is more flexible. The cleaning obligations at the end of a tenancy are unchanged. The real effect around here is more frequent, less predictable move-outs, so book your slot as early as you can.

What is the 48-hour re-clean guarantee?

If the inventory clerk flags anything cleaning-related within 48 hours of our visit, we come back and fix it free, with no re-booking fee. The 97% first-time pass rate means it is rare, but the guarantee is there for the times a clerk wants a fridge runner or a screen track redone.

Can you do a same-day clean for a Friday handover?

Sometimes, depending on the room count and the route that day. A same-day SE16 job costs the same as a booked one. Ring before 10am for the best chance of a slot.

Is the flat in the Southwark licensing area?

Yes. Maple Quays is in the Surrey Docks ward, which Southwark’s selective licensing scheme covers from 1 November 2023 to 1 November 2028, so a standard private let needs a selective licence. Shared, multi-household flats fall under the separate borough-wide additional HMO scheme instead. That is a landlord obligation rather than a cleaning one, but it is worth knowing which applies before a re-let.

Do you bring your own kit?

Yes. Vacuum, mop, microfibre, descaler, oven kit, degreaser, and a ladder if the ceiling height calls for it. We need a working power socket and running water from the flat, nothing else.

Does the flat need to be empty?

Empty is strongly preferred. Furniture left behind blocks access and creates grey areas at the check-out. A single piece left for the next tenant can be worked around, but the more that stays, the less complete the clean.

What if the inventory clerk has not been booked yet?

Book the clean first. The clerk’s walk-round takes a couple of hours; the clean takes four to seven on a two-bed. Run the clean, then the clerk on the same day or the morning after. Most agents prefer that order.

Can you do just the kitchen and the wet-room?

Yes, on the £30 per-cleaner hourly rate. A typical partial clean here is two cleaners for a couple of hours. It only makes sense if you have genuinely done the bedrooms and the living space yourself, because the clerk still checks the whole flat.

Other Monster Cleaning services in Maple Quays

Staying put rather than moving on? We also offer carpet cleaning in Maple Quays, oven cleaning in Maple Quays and domestic cleaning in Maple Quays.