The first thing an inventory clerk reaches for in a flat on Maids of Honour Row is the original window glass. Those four houses facing the Green went up in 1724, the panes are wavy 300-year-old glass, the shutters are panelled, and the clerk who walks through on hand-back day knows none of it can be scoured or stripped. That is what an end of tenancy clean around Richmond Green has to respect. We work cold, by hand, to the checklist 300+ letting agents already accept, at £30 per hour per cleaner, with a 48-hour re-clean guarantee. Ring 0333 555 2076 for a fixed price.
Last updated June 2026. We cover the Green and the streets that ring it across TW9 1, TW9 2 and the riverside edge of TW10. This page sits inside the borough directory at End of Tenancy Cleaning Richmond.
What does an inventory clerk actually look for around the Green?
Start with how the deposit is decided, because the whole hand-back turns on it. When you moved in, a clerk wrote a check-in report describing every surface, with photos, usually marking the kitchen and bathroom as clean or as new because the flat had just been done professionally. At check-out a clerk walks it again and compares each line. Anything materially worse than the check-in entry, past fair wear and tear, can be charged against your deposit. You are being measured against a professional clean, which is exactly why a mop and a spare Saturday rarely gets a period flat near the Green over the line.
The money on these addresses is not small. Deposits cap at five weeks of rent under the Tenant Fees Act 2019, and rents on the streets touching the Green sit high: a one-bed conversion off Friars Lane or in the lanes behind the Green runs well into four figures a month, and the maisonettes carved out of Trumpeters’ House and Old Palace Yard run higher still. Five weeks of that is the number you are protecting when the clerk arrives. That is why the inspections here read more like building surveys, photographed cabinet by cabinet and picture-rail by picture-rail.
On the hand-backs we get called in to rescue after a failed check-out, the deductions land in a familiar pattern. The oven is one. Grout and scale in the bathroom is another, and on these period flats it is often the biggest single line. The gaps behind and under the fridge and the washing machine, where months of grease and dust sit unseen. Marks and scuffs on skirting and around light switches. And carpets in the rooms that took the most wear. None of those is complicated to clean, but each is easy to miss when you are doing it yourself the night before you move, and a clerk is paid to find them rather than wave you through. There is nothing unfair in that. It just means you turn up with the work done and the evidence to show it, not with optimism.
The Renters’ Rights Act 2025 went live on 1 May 2026. Section 21 no-fault evictions are gone, and existing assured shorthold tenancies have converted to periodic ones, so a tenant can give two months’ notice at any point rather than waiting for a fixed term to end. The cleaning side of a move-out did not change at all. What changed is timing. Lettings around the Green were already a churny market of one- and two-year professional and family lets, and rolling notice makes the move-outs less predictable, so the slot you want gets booked sooner than it used to.
Two safeguards sit behind all of this. Your deposit is held in one of three government-backed schemes, and the prescribed information you were given names which one: the Tenancy Deposit Scheme, mydeposits, or the DPS. If a cleaning charge is disputed, you can take it to that scheme’s free adjudication, and an invoice plus a dated photo set tends to settle it. The government overview at gov.uk/tenancy-deposit-protection sets out the steps.
Listed fabric, the conservation area, and what the council does and does not licence
Richmond Green is the large historic green in the centre of town, laid out on the footprint of the medieval Richmond Palace, and almost everything around it is protected. The surviving Tudor gateway and Old Palace Yard, Maids of Honour Row, Trumpeters’ House and Old Palace Lane running down to the river all sit inside the Central Richmond Conservation Area, and many carry listing in their own right. For an end of tenancy crew that sets the method before we start. No heat, no paint stripper, nothing caustic near the joinery, the panelled shutters, the cornice runs or the staircase balusters. We damp-wipe, we work cold, and we use microfibre rather than anything abrasive on original fabric, which is slower and is the right way to leave a listed interior.
The licensing position is worth getting right, because tenants moving in from other boroughs often assume Richmond runs a blanket scheme. It does not. The London Borough of Richmond upon Thames operates mandatory HMO licensing only, which applies to a house in multiple occupation with five or more people forming two or more households. There is no additional HMO scheme and no selective licensing across the borough, so an ordinary single-household let on the Green needs no licence. If you are handing back a shared house that does fall under the mandatory scheme, the cleaning standard at check-out is the same, the licence just affects the landlord, not the clean. Richmond’s own pages can block automated requests, so we keep this in plain prose rather than linking it.
No heat, no paint stripper, nothing caustic near the joinery, the shutters, the cornice runs or the staircase balusters.
One practical note for the day itself. The streets around the Green are tight and controlled, cricket is still played on the Green through the summer, and access for the listed terraces is often through a shared entrance or a clerk’s drop-off rather than straight off the road. Tell us the arrangement when you book, whether that is a permit, a meter bay or a key safe, and we plan the crew and the kit around it so nothing is carried further than it needs to be.
Why the taps and shower glass scale up faster here
TW9 sits in a Thames Water supply zone fed off chalk, and the water is hard, around 280 to 300 mg/l calcium carbonate, near the top of the UK range. Thames Water’s hardness page confirms the supply runs that high. That figure is what a clerk’s photograph of your kitchen mixer or shower screen is quietly measured against. Kettle bases fur up inside a few months, tap aerators clog, the chrome behind the kitchen mixer goes dull, the toilet pan grows a chalky ring at the water line, and the shower screen films over with what looks like grease but is calcium. None of it wipes off with a cloth.
In the period flats here the descaling has to be careful as well as thorough. Original chrome and brass taps, and the occasional cast-iron bath still in service on the Green, rule out the harsh acidic descalers a modern flat would shrug off. We use a stronger scale solution than the supermarket kit, worked over each fitting by hand and watched rather than left to soak on a finish that cannot take it. Then we photograph the before and after so the agent handover pack shows the fittings came back clean, not merely that we turned up.

Bathrooms are where the hard water costs people their deposit most often, and the limescale on a shower screen is the classic example. A clerk holds the screen edge-on against the light and the calcium film shows up straight away, the same with the chrome on a mixer or a shower head. It is slow to shift and there is no quick way around it, which is exactly why a rushed do-it-yourself clean fails on it. We budget that time into every quote rather than promise a low number and skip the fittings. The toilet rim, the tap aerators, the kettle base and the grout joints all get the same descaling attention, because those are the spots the inventory photograph zooms in on.
The Green and the streets that ring it
The flats on and around the Green are not one kind of building, and the clean changes with the fabric. Walk the footprint and you pass several different periods in a couple of hundred metres, from the 1724 brick of Maids of Honour Row to later Georgian and Victorian conversions in the lanes behind. We work the lot, and we send a senior cleaner to the listed and period addresses rather than a fixed-method crew, because what is fine in a later conversion would damage a drawing room on the Row. The addresses we handle most often:
Maids of Honour Row and the Green frontage itself, where the outlook is onto the cricket and the fabric is the oldest and most protected. Old Palace Lane, running down past Old Palace Yard to the river, with its Georgian-era cottages and the maisonettes carved out of the larger houses. Trumpeters’ House and the flats inside the former palace buildings, where early-eighteenth-century joinery sits next to much later renovation. Friars Lane on the south-west corner. The pedestrian alleys of Paved Court and Brewers Lane, with their upper-floor flats above the shops. George Street and King Street, the high-street flats a step from the station. And the riverside addresses on Water Lane and Old Palace Lane below the Green. If your flat is on the Green or within walking reach of it, between Richmond station and the river, we almost certainly know the building and have handed one back on the same street before.
The one checklist we work through, room by room
Every booking around the Green runs to the same 57-point agent-approved checklist, built over a decade of local hand-backs and tuned to what these clerks actually flag. It is one list, worked in the order a clerk inspects, and the full version comes with the job. Here is the shape of it.
- Oven, stripped not wiped: racks soaked, the door glass split apart so the brown film between the panes comes out, interior, fan, element and seals all done.
- Hob, hood and extractor: rings and control knobs off and washed, the hood degreased inside and out, the filter soaked or swapped, and the duct opening where the build-up really sits.
- Cold appliances: fridge and freezer emptied, defrosted and wiped, dishwasher filter, seals and spray arms cleaned, a hot empty cycle run.
- Washing machine: drum, the detergent drawer pulled and scrubbed, and the door seal, which is the first thing a clerk opens.
- Kitchen units and sink: cupboard interiors emptied and wiped, fronts polished, sink and drainer descaled, tiles and grout returned to their line, bin holder washed.
- Bathroom scale: shower glass and screen tracks cleared, tile grout scrubbed, shower head taken off and soaked, taps and mixer descaled by hand.
- Toilet and bath: pan inside and out, under the rim and round the base seal, bath enamel cleaned by hand (never a powder scour on an original cast-iron bath), overflow cleared.
- Period detail: picture rails, dado rails and the top of the cornice run damp-wiped, panelled shutters wiped where the flat keeps them, brass window furniture polished.
- Windows inside: sills and reveals cleared of the chalky band that condensation leaves, glass cleaned inside as standard, outside on the lower floors only where reach allows.
- Floors and joinery: carpets vacuumed, original boards cleaned to the finish they can take, skirting, door tops, frames, switches and sockets, banisters and stair risers worked cold.
- The final walk: the route the clerk takes on inspection day, photographed before and after, ending wherever the meters live.
Three different jobs get muddled when people ring, and it is worth booking the right one rather than the dearest.
- Check-in inventory report
- The document a clerk writes on day one describing every surface, with photos. It is the benchmark your hand-back is judged against, which is why we clean to it and not to a vague idea of clean.
- End of tenancy clean
- Built to pass that inventory and get the deposit back, with the flat empty and the 48-hour re-clean guarantee on it. This is the hand-back clean.
- Deep clean
- A one-off thorough going-over for tenants who are staying put, with no formal standard to hit and no inventory in play.
- Regular domestic clean
- The weekly or fortnightly visit that keeps a flat ticking over, ongoing rather than a one-off, from £22 an hour.
If you are not sure which one your hand-back needs, ring and read the inventory note out. We will tell you straight, and we have no reason to push you to a full end of tenancy clean when a deep clean would cover it.
What it costs, and the sum nobody runs until check-out
Richmond Green is outer south-west London, so we price it at our standard rates, no central-London surcharge bolted on. The figures below are full prices, fixed on the call, with kit, products and travel included.
| Property | Typical duration | Estimated cost |
|---|---|---|
| Studio (a flat above the shops on George Street or Brewers Lane) | 3 to 4 hours, 1 cleaner | From £156 |
| 1-bed flat or conversion | 4 to 5 hours, 2 cleaners | From £207 |
| 2-bed flat (an Old Palace Lane or Friars Lane conversion) | 5 to 7 hours, 2 cleaners | From £243 |
| 3-bed flat or maisonette | 6 to 8 hours, 2 cleaners | From £339 |
| 4-bed townhouse | 8 to 10 hours, 2 to 3 cleaners | From £425 |
| By the hour, specialist or part-job | As needed | £30 per cleaner |
| Carpet shampoo, per bedroom | Same visit | £36 |
| Carpet shampoo, living room | Same visit | £43 |
| Carpet shampoo, whole 2-bed | Same visit | £115 |
| Oven, single / double / 90cm range | Same visit | £77 / £110 / £114 |
Those figures assume a flat in normal lived-in shape. A long let with heavy wear, a pet household, or a place that has not had a proper going-over in years takes more time, and we say so on the phone rather than after. No surprise lines on the invoice, and if the booking was a single oven and we find a double, we ring you before any extra is added.
Run the sum the way the deposit makes you. A two-bed conversion at £243 to protect five weeks of a rent that runs into the thousands is not really a decision. Every booking carries the 48-hour re-clean guarantee: if the agent flags any item from our checklist within 48 hours, in writing and on the original list, we come back and redo it free, as long as the flat is still as we left it. Our pass rate sits at a 97% first-time pass rate, and the guarantee covers the small remainder, usually a single missed extractor grille or grout line. Over the years that work has helped tenants recover £1.2m in deposits that would otherwise have gone on cleaning deductions.
Cash, card or bank transfer, with a receipt by email within an hour of finishing. We are Monster Cleaning Ltd, Companies House number 9919639, working across London since 2014, and the receipt format is part of why the agents accept it cleanly when a deduction is questioned.
Booking it is simple. Ring with the postcode, the number of bedrooms, the check-out date and anything the check-in report flagged, and you have a fixed price in a few minutes. We aim to put the crew in the day before your inspection so there is a buffer if anything needs a second look, and the flat wants to be empty when we arrive, furniture out and rubbish cleared, so nothing blocks access. End-of-month slots go first, and on the Green that pressure is real because so many professional and family lets turn over together. If your hand-back is on a Friday, ring by the Tuesday and we will usually fit it in; ring on the Thursday for a Friday and we will be honest about whether the slot exists.

A job on Old Palace Lane, last spring
“We were moving out of a 2-bed conversion on Old Palace Lane after three years, both of us teachers, and the hand-back was through the agent who let it. The clerk had warned us at check-in about the original sash windows at the front and the kitchen extractor, which the last tenants had let get greasy up inside the duct. Monster sent two cleaners for the best part of seven hours, pulled the extractor housing apart, descaled the original chrome bath taps, and got the cornice run in every room. The clerk signed it off the same afternoon and the full deposit came back. Money well spent.”
Priya, ex-tenant, Old Palace Lane TW9, April 2026
That is a fair picture of the work on the Green: a long let, period joinery that cannot take anything aggressive, one stubborn problem the clerk had already named, and an agent who genuinely checks. What turned it was the dated photo set that went out with the invoice as much as the scrubbing itself, which is the part most do-it-yourself hand-backs never have when the agent pushes back. We also handle small-load removals, which tenants on the Green’s narrow lanes often pair with the clean to save a second round of van trips.
Questions we get asked
How much does end of tenancy cleaning cost around Richmond Green?
From £156 for a studio, £207 for a one-bed, £243 for a two-bed, £339 for a three-bed flat or maisonette, and £425 for a four-bed townhouse. Carpet shampoo and oven cleaning are extra. These are full standard prices fixed on the call, with no central-London surcharge, because the Green is outer south-west London.
Can you clean a flat in Maids of Honour Row?
Yes, with care. The four houses date from 1724 and are listed, so we work cold and damp on anything that touches the original fabric: no heat, no stripping, nothing caustic on the panelled shutters or the cornice run. We put a senior cleaner on listed addresses as a matter of course.
What about the flats inside Trumpeters’ House or Old Palace Yard?
We clean those too. The mansion and the buildings around Old Palace Yard were carved into substantial flats long ago, and the interiors mix early-eighteenth-century joinery with later renovation, so the work is part listed-fabric, part ordinary. Standard one-bed or two-bed pricing applies, with the careful protocol on the original elements.
Does Richmond run an HMO or selective licensing scheme?
Richmond upon Thames runs mandatory HMO licensing only, for houses with five or more people in two or more households. There is no additional HMO scheme and no borough-wide selective licensing, so a normal single-household let on the Green needs no licence. Where a shared house does fall under the scheme, that affects the landlord, not the cleaning standard at check-out.
What is the 48-hour re-clean guarantee?
If the inspecting agent flags any item from our checklist within 48 hours of the clean, we come back and redo it at no charge. The flag has to be in writing and on the original list, and the flat has to be as we left it with nobody moved in. We use the guarantee on a small share of jobs, which is where the 97% first-time pass rate comes from.
How long does a clean take in an Old Palace Lane two-bed?
Seven hours or so with two cleaners. The hard-water work in the bathrooms and the period joinery in the front rooms are the time-sinks. A studio above the shops on George Street runs three to four hours.
Is the water around the Green really that hard?
Yes. Thames Water’s supply in TW9 runs around 280 to 300 mg/l calcium carbonate, near the top of the UK range. That is why the kettle base, shower glass, tap chrome and toilet rim scale up faster here than in soft-water parts of the country, and why descaling is a real part of the job.
Will you handle original sash windows and Georgian joinery?
Yes. We damp-wipe rather than sluice, never use heat or stripper on listed elements, and work carefully around old lime plaster. Several flats we cover near the Green keep their original shutters and joinery in working order, and those get the cold, by-hand treatment.
Can you fit me in the same week if my hand-back is on a Friday?
Usually yes if you ring by Tuesday. End-of-month Fridays are the busiest slots, so book early. We will tell you on the call whether the slot is genuinely free rather than promise one we cannot keep.

Do you bring everything, or do I leave anything out?
We bring the lot: vacuum, steam mop, scale solution, oven gear, microfibre, ladders. You do not need to leave anything for us, and you do not have to be there during the clean unless you want to be.
Do you do carpet shampoo on the same visit?
Yes if it is booked in advance. £36 per bedroom, £43 for a living room, £115 for a whole two-bed. We use hot-water extraction, so carpets are damp for about an hour after we leave.
How much of my deposit will I get back?
That depends on the inventory and the tenancy as a whole, not the clean alone. What the clean does is take cleaning charges out of the deduction column. We have helped tenants recover £1.2m in deposits since 2014 by closing off that column, and a complete photo-and-invoice paper trail rarely gets a quarrel.
What is the parking and access like around the Green?
The lanes around the Green are tight and controlled, and access to the listed terraces is often through a shared entrance or a clerk’s drop-off rather than straight off the road. Tell us the arrangement when you book, whether that is a permit, a meter bay or a key safe, and we plan the crew around it. We do not bill parking back to you.
Do you work with the letting agents who handle the Green?
Yes. We are on the books of 300+ letting agents across London, and the 57-point checklist is built around what their inventory clerks actually check. We have handed back flats on and around the Green that were inspected by the agents who let the period and riverside stock, and the receipt and photo pack we leave is the format they tend to accept cleanly if a deduction is questioned.
Other Monster Cleaning services in Richmond Green
Staying put rather than moving out? We also offer carpet cleaning in Richmond Green, oven cleaning in Richmond Green and domestic cleaning in Richmond Green.