The clerk who checks you out of a flat at Royal Albert Wharf walks straight to the floor-to-ceiling glass before anything else, because on a waterside block with the Royal Albert Dock light flooding in, a film of hard-water bloom on a wall-sized pane is the first thing the eye lands on. That single sheet of glass is where most of the deposit conversation on this development is won or lost. We are Monster Cleaning Ltd, a London firm working these E16 docks since 2014, and we clean move-outs here to the check-in inventory at £30 per hour per cleaner, with a 48-hour re-clean guarantee written against the clerk’s own report. Ring 0333 555 2076 for a price in about three minutes.
Last updated June 2026. We cover the whole Royal Albert Wharf scheme on Albert Basin Way and the rest of the E16 Royal Docks waterfront, postcode E16 2QD and the addresses around it. This page sits inside the regional directory at End of Tenancy Cleaning Greenwich, though the council here is actually Newham, which we get to below.
One development, one brief, and why it is not Royal Wharf
Royal Albert Wharf is the Notting Hill Genesis-led scheme at the far eastern end of the Royal Docks, on the Royal Albert Dock waterfront in North Woolwich. It is being built over six phases by a partnership of Notting Hill Genesis, Telford Homes and Vistry, the Gallions Quarter blocks among them, and when it is finished it runs to more than 1,800 homes. Gallions Reach DLR is a two-minute walk. London City Airport sits directly across the water, close enough to read the tail numbers, with the University of East London Docklands campus next along the dock and the Elizabeth line at Custom House for ExCeL a short hop west. The stock is young professionals and corporate lets, a maker-and-arts community in the studios, and a turnover that never really stops.
One thing to clear up first, because people muddle the two. This is Royal Albert Wharf, on the Royal Albert Dock, by Gallions Reach. It is not Royal Wharf, which is the Ballymore development further west by Pontoon Dock. Different developer, different dock, different inventory clerks, and a slightly different brief on the day. If you are at the Ballymore scheme, the Royal Wharf end of tenancy page is the one you want. This page is for the eastern dock.
The flats here are modern, top to bottom. No period stock at all. What you get is contemporary apartments from studios to three-beds in managed mid-rise blocks, plus a run of townhouses set back from the water, with full-height glazing, balconies, handle-less gloss kitchens, integrated appliances behind matching doors, engineered floors, and a concierge on the entrance. None of it is forgiving. Gloss shows every smear, integrated appliances hide grease behind the door line, and the glass is the size of a wall. So the clean has to be built for that, not for a generic flat.
The glass decides it before the clerk reaches the kitchen
The Royal Docks sit in a hard-water band, supplied by Thames Water. On an old flat, hard water means a furred kettle nobody cares about at check-out. On a glass-and-gloss flat like the ones here, it is the single biggest finish problem you have. Every time the balcony doors get rained on and then dry fast in the wind coming off the dock, the minerals stay behind as a faint white bloom. Every time the wet-room screen dries, same thing. Against a clear, wall-sized pane with a bright waterside view behind it, that bloom is obvious from exactly where the clerk stands.
“We had been wiping that glass for a year and only making it worse,” is how one tenant in a one-bed by the promenade put it, and that is the trap. Glass spray on dried-on limescale relocates the deposit, it does not lift it. The mineral builds in layers across a tenancy, and a single pass with a cloth never touches the older layers underneath. We deal with it the slow way: a proper scale remover worked panel by panel, then buffed dry, until the pane goes properly clear instead of hazy-clean. This one detail is where the development quietly loses deposits, so it is the thing we plan the whole job around.
Glass spray on dried-on limescale relocates the deposit, it does not lift it.
The handle-less kitchen is the next surface the film shows up on. With no handles, every cupboard open is a push on the gloss, so the door fronts carry a film of hand grease that wipes off looking clean but reads greasy under the kitchen downlights. The clerks here check it at an angle on purpose. A tenant who moved out of a studio near the City Airport approach told us the clerk “ran a hand across the kitchen doors and then turned them to the window” before signing anything off. That is normal here. We clean and buff the fronts and the push points so there is nothing to catch.
Newham, not Greenwich: the council fact people get wrong
We file this page under the Greenwich hub for navigation, because that is how the regional directory is laid out and Greenwich is the name people search for the south side of the river. The actual local authority for North Woolwich and the Royal Docks, though, is the London Borough of Newham, not Greenwich. Royal Albert Wharf sits in Newham’s Royal Albert ward, the dock-side ward drawn up in 2022 from the old Beckton, Custom House and Royal Docks wards. If you are filling in a deposit dispute form or a council form and it asks for the borough, it is Newham.
That matters more than it used to, because of licensing. Newham runs a borough-wide selective licensing scheme, renewed from August 2025, covering nearly the whole borough: the only two wards left out are Stratford Olympic Park and Royal Victoria. The Royal Albert ward, where this development sits, is in scope, and a selective licence runs about £750 for five years. For most tenants here it changes nothing, because a managed Notting Hill Genesis or build-to-rent flat is let by a corporate landlord who handles its own compliance. If you are in a privately sublet flat in this postcode, the rules are on newham.gov.uk and the licence sits with your landlord. Either way the clean is judged on the tenancy and the inventory, not the borough.
What 1 May 2026 did to move-outs in a high-churn block
The Renters’ Rights Act 2025 came into force on 1 May 2026. Section 21 no-fault evictions are gone, and every existing assured shorthold tenancy in England has converted to a periodic tenancy, so a tenant can now give two months’ notice at any point rather than waiting out a fixed term.
Here is the part people get wrong. The cleaning side of a move-out did not change at all. The deposit can still be held against the inventory. The check-in benchmark still applies. What changed is timing. This was already a high-churn development, full of one-year corporate lets and people working at City Airport or over at ExCeL who move on fast. Let those tenants leave on a rolling two months instead of a fixed date and the move-outs get more frequent and far less predictable. The block’s lift booking and concierge handover system, which already gets congested at month-end, is not going to ease off. The dull but useful takeaway: book the clean earlier than you think you need to, because the slot you want will be gone if you wait for the last week.
One tenant who left a two-bed last spring summed up the new rhythm fairly: “everyone on our floor seemed to be moving the same fortnight.” That is the churn the Act has nudged along.
The 57 points, tuned to a glass-and-gloss flat
Every booking here runs to a 57-point agent-approved checklist, built over a decade of Royal Docks check-outs and weighted toward what these specific clerks flag. The full list comes with the job. Here is the shape of it.
The kitchen and its hidden appliances
The handle-less units are cleaned and buffed front and edge, push points included, so there is no hand film under angled light. The integrated oven is stripped, not wiped: the door glass split apart so the brown film between the panels comes out, racks soaked, interior, fan, element and seals all done. Hob and any glass splashback descaled and polished. Then the part people forget. The fridge-freezer, dishwasher and washer all sit behind matching cabinet doors, so the seals, filters and door returns get missed, and that is exactly where the clerk opens up. The integrated washer drawer and its rubber seal are a regular flag here, because nobody thinks to clean inside a machine hidden behind a cupboard front. We pull the lot out, do the gaps behind, and put it back. Sink and mixer tap descaled, extractor and filter degreased, bins, plinths and floor finished last.
“I genuinely did not know the dishwasher was behind that door,” one tenant admitted after a check-out on the Gallions Quarter side, which is about the most common thing we hear here.
The wet room and bathroom
The shower screen and any glazing in the wet room are taken back to clear with a scale remover, worked and buffed, not smeared, because they film the same way the windows do. On the wet-room layouts here the screen and the full-height glazing often sit in the same line of sight, so the clerk clocks both at once. Taps, the rainfall head and chrome descaled to a shine. Tiles and grout scrubbed, shower tray or floor gully, toilet inside and behind, basin and vanity, mirrors and any cabinet inside and out. Extractor vent wiped. Ceiling checked for the shower-corner moisture marks the clerks here look for.
Bedrooms, living space and the rest
This is where the full-height glazing lives, so the glass and balcony doors get the main effort: every pane, frame and track, inside, taken back to clear against the dock light. Built-in wardrobes inside and out, including the top and the runners. Skirtings, switches, sockets, doors and frames. Engineered flooring cleaned with a product that suits it, because the wrong cleaner leaves a haze that photographs badly against the light from the big windows. Where a bedroom is carpeted rather than boarded, it is vacuumed thoroughly, with shampoo offered as an add-on. Then the things spread through the whole flat: any internal glazing and glass balustrade, light fittings, the comfort-cooling or heating units common in these blocks, the utility cupboard, and the front door inside and out, which the clerk sees first walking in off a clean managed corridor. A hall that reads tired sets the tone before they have looked at a single room.
Two of these often need their own pass. Where a bedroom is carpeted, carpet cleaning covers the hot-water extraction on the same visit. Where a previous tenant has left the full-height glazing in a genuinely bad state, beyond the end-of-tenancy reset, window cleaning handles the heavier job, which on this development is not unusual.
What it costs, and the sum nobody runs in time
| Property | Typical duration | Estimated cost |
|---|---|---|
| Studio (Gallions Quarter, City Airport side) | 3-4 hours, 1 cleaner | From £156 |
| 1-bed flat on the dock | 4-5 hours, 2 cleaners | From £207 |
| 2-bed waterside apartment | 5-7 hours, 2 cleaners | From £243 |
| 3-bed flat or townhouse | 6-8 hours, 2 cleaners | From £339 |
| 4-bed townhouse layout | 8-10 hours, 2-3 cleaners | From £425 |
| Carpet shampoo add-on (carpeted bedroom) | Same visit | From £36 per room |
| Oven-only deep clean | 1.5-2 hours | From £77 |
Royal Albert Wharf runs at our standard London pricing, a fixed quote by flat size rather than an hourly guess: studios from £156, one-beds £207, two-beds £243, three-beds £339, and a four-bed townhouse £425. If you would rather book by time for a part-job or a top-up, it is £30 per hour per cleaner. Carpet shampoo is £36 per bedroom, £43 for a living room, or £115 for a whole two-bed carpeted through. Oven deep-clean is £77 for a single, £110 for a double, £114 for a 90cm range if a townhouse kitchen has one. Kit, products and travel inside the area are included. We do not add a hard-water surcharge because the glass took longer, even though on this development it nearly always does.
Run the sum the way the deposit makes you. A one-bed at £207 to protect a deposit of a couple of thousand pounds is arithmetic, not really a decision. Most tenants only do that sum after they have tried a DIY clean, failed the check, and lost the first round, which is a shame, because the first round is the cheap one to win. Every booking here carries a 48-hour re-clean guarantee: if the clerk flags any cleanliness issue inside 48 hours, we come back and redo it free, provided you tell us inside that window and nobody has moved in. Our 97% first-time pass rate is good, and the guarantee is the backstop behind it. Across the managed and build-to-rent stock we cover, that approach has helped tenants recover £1.2m in deposits that would otherwise have gone on cleaning deductions, working with 300+ letting agents and managing agents around London. We are a known quantity to the people inspecting your flat.
A two-bed on the water, twelve months in
“Four of us shared a two-bed right on the dock, all working at City Airport or over at the ExCeL, in for twelve months, and honestly the flat was tidy. The one thing none of us could beat was the bloom and spotting all over the floor-to-ceiling glass and the wet-room screen, which we had been wiping the whole tenancy and only smearing. Monster came on a Thursday and worked every pane and the screen until it went properly clear, did the dishwasher and washer seals we had not touched, and buffed all the gloss kitchen doors. The Notting Hill Genesis clerk checked the glass against our move-in photos first thing and signed it off. Full deposit back, nothing held. Worth it for the glass alone.”
Aleksandra, Royal Albert Wharf E16, March 2026
That job is a fair example of the pattern here: a short corporate-let tenancy, a tidy flat let down by hard-water film on the one surface the clerk looks at first, and an agent who checks against dated photos. The clean cost a fraction of what was at stake. It usually does. What turned it was not the scrubbing alone but the order of work, glass and gloss first, so the surfaces the inspection is built around were the ones we had spent the most time on.
Booking it around the concierge and the lift
A managed block adds a layer the older stock does not have, and it is worth planning for. The steps are simple.
- Ring 0333 555 2076 or email [email protected] with your block or address at Royal Albert Wharf and the number of bedrooms. Price in about three minutes, with any carpet or oven add-on stated up front.
- Pick a slot, ideally the day before or the morning of the Notting Hill Genesis inventory check, so the flat is still pristine when the clerk arrives and nothing gets re-handled in between. Allow more notice for an end-of-month date.
- Flat empty when we arrive. Furniture out, personal things gone, rubbish cleared. We also do removals if you want the move and the clean on one booking, which genuinely helps when the building only gives you a fixed lift slot for moving out.
- We clean to the 57-point checklist, glass and gloss first, because that is what this scheme is judged on. Photos at the end, every room, before and after, on an itemised invoice. That is your evidence pack if the check tries to deduct.
- Anything flagged inside 48 hours, we come back and fix it free.
One honest note on access. Tell us at booking how we get in: concierge desk, key safe, or an agent drop-off, and whether the building wants the move-out van in a set lift-and-loading-bay window. Sorting that in advance is the difference between a smooth day and a wasted morning standing at a locked service entrance.
Add-ons, the right service, and the schemes next door
A Royal Albert Wharf move-out often pulls in more than the core clean. Oven cleaning is in every end-of-tenancy job as standard, and also stands alone from £77 if a carbonised integrated oven is the only thing the agent flagged. Carpet cleaning covers a carpeted bedroom before a managed handover. Window cleaning handles full-height glazing left in a bad state by a previous tenant. Removals lets you put the move and the clean on one booking.
Three different jobs get muddled here, and it is worth booking the right one.
- Check-in inventory report
- The document the clerk writes on day one describing every surface, with photos. It is the benchmark your check-out is judged against, which is why we clean to it and not to a general idea of “clean”.
- End-of-tenancy clean
- Built to pass that inventory and get the deposit back, against the letting-agent benchmark, with the flat empty and the 48-hour guarantee on it at £30 an hour per cleaner.
- Deep clean
- A deep clean resets a home you are staying in. Same intensity, but no inventory standard to hit, also from £30 an hour.
- Regular domestic clean
- A regular domestic clean is ongoing upkeep, from £22 an hour, and will not pass a managed check-out here on its own.
We work the waterside schemes around here too, which matters when your next flat is one dock over. The neighbouring Ballymore scheme has its own Royal Wharf end of tenancy page, and we also cover North Woolwich, Beckton and Silvertown along the same stretch of the Royal Docks.
Questions we get asked
How much is an end of tenancy clean at Royal Albert Wharf?
A studio is from £156, a one-bed £207, a two-bed £243, a three-bed £339, and a four-bed townhouse £425. It is a fixed quote by flat size, not an hourly estimate, and any carpet or oven add-on is stated before you book. If you prefer to book by time for a part-job, it is £30 per hour per cleaner.
Is Royal Albert Wharf the same as Royal Wharf?
No. Royal Albert Wharf is the Notting Hill Genesis development on the Royal Albert Dock by Gallions Reach DLR. Royal Wharf is the Ballymore scheme further west by Pontoon Dock. Different developer, different dock, different clerks. If you are at the Ballymore one, use our Royal Wharf page instead.
Which council covers Royal Albert Wharf?
The London Borough of Newham, in the Royal Albert ward, even though we file this page under our Greenwich hub for navigation. Newham runs a borough-wide selective licensing scheme renewed from August 2025 that covers this ward, but for a managed Notting Hill Genesis flat the licence sits with the landlord and does not affect your end-of-tenancy clean.
Why does the glass film up so badly here?
This part of E16 is on hard water from Thames Water, and the Royal Docks sits in a hard band. When water dries on the full-height glazing and the wet-room screen it leaves a mineral bloom, and the wind off the dock dries rain on the balcony doors before anyone wipes it. Against the bright dock light it is very visible, which is why we plan the job around it.
Do you clean the floor-to-ceiling glass and balcony doors?
Yes, and on this development that is the main job. Every pane, frame and track is taken back to clear with a proper scale remover, worked and buffed by hand, not just sprayed and wiped, which only moves the bloom around.
Do you clean the integrated appliances behind the cupboard doors?
Yes. The integrated oven, fridge-freezer, dishwasher and washer are cleaned inside and out, including the seals, filters and the door returns behind the matching fronts, which is exactly where the clerk opens up to check. The hidden washer drawer and its seal are a regular flag here, so they always get done.
Is the handle-less kitchen treated differently?
Yes. With no handles, every cupboard open is a push on the gloss, so the fronts carry a hand film that wipes off looking clean but reads greasy under angled light. We clean and buff the units front and edge, push points included, because the clerks here tilt the doors to the window to check.
Does the Renters’ Rights Act 2025 change anything for tenants here?
From 1 May 2026, Section 21 evictions are abolished and every assured shorthold tenancy in England has converted to a periodic tenancy, so tenants can give two months’ notice at any point. The cleaning obligations at end of tenancy do not change. The real effect on this high-churn development is more frequent, less predictable move-outs, so book as early as you can.
Should I book the clean before or after the inventory check?
Before. We recommend the clean lands the day before or the morning of the Notting Hill Genesis check, so the flat is still pristine when the clerk arrives and nothing gets re-handled or marked in the gap between.
What happens if the inventory clerk flags something?
Tell us within 48 hours of the check. Under our 48-hour re-clean guarantee we come back and put right anything we cleaned that the clerk flagged, at no extra charge, as long as nobody has moved in. That cover is why the lettings managers here keep booking us.
What if my landlord disputes the clean after a re-clean?
Escalate to your deposit scheme’s free adjudication, usually the Tenancy Deposit Scheme or mydeposits for the managed lettings here. Our invoice, dated photo report and re-clean record are admissible evidence, and a tenant with a complete professional-clean paper trail rarely loses. Shelter’s guidance walks through the dispute route.
Do you work with the letting agents on this development?
Yes. Alongside Notting Hill Genesis lettings we work with the managing agents and build-to-rent operators across more than 300 letting agents in London. Many already recognise our 57-point checklist from earlier Royal Docks check-outs.
Does the flat need to be empty?
Yes, fully empty is strongly preferred. Furniture left behind blocks access and creates uncertainty at the check, and on a managed handover that is exactly the kind of gap a clerk notes. A single item left for the next tenant can be worked around, but the more that stays, the less complete the clean can be.
Get a price
Call 0333 555 2076 and we price the job in about three minutes. Block or address, number of bedrooms, your check-out date, any known problem areas, that is the lot. Out of hours, send us a message and someone calls you back first thing. A couple of WhatsApp photos of the kitchen and the worst of the glass sharpen the quote. And if your Royal Albert Wharf check-out is tomorrow, ring anyway and we will do what we can.
Other Monster Cleaning services in Royal Albert Wharf
Staying put rather than moving out? We also offer carpet cleaning in Royal Albert Wharf, oven cleaning in Royal Albert Wharf and domestic cleaning in Royal Albert Wharf.