End of tenancy cleaning in Shard Place, booked online

The first thing the inspector opens at Shard Place is the photo set on a tablet, not the front door. A managed move-out here is judged on the operator’s app, pane by pane, against the dated pictures taken the day you collected the keys, so the test is never how clean the flat looks from the middle of the room. We are Monster Cleaning Ltd, a London domestic cleaning company trading since 2014, and we clean these build-to-rent flats to that report, at £30 per hour per cleaner with a 48-hour re-clean guarantee. Ring 0333 555 2076 for a price in about three minutes.

Last updated June 2026. We cover Shard Place and the rest of SE1 around London Bridge, from the Shard Quarter out to Borough Market, Bermondsey Street and the Tooley Street riverside. This page sits inside the borough directory at End of Tenancy Cleaning Southwark.

Why the curved glass decides your deposit here

Shard Place is one building, not a neighbourhood of mixed stock, so the clean is unusually predictable. It is the 27-storey rental tower at the foot of The Shard, the last of the three Renzo Piano buildings that make up the Shard Quarter over London Bridge station, with 176 furnished flats running from studios up to three beds. There is no period detail to worry about. No cornicing, no original boards, nothing carved up from an old house. What there is instead is a very particular finish, professionally managed, and a check-out standard written down before you moved a single box in.

The flats have curved floor-to-ceiling glazing, naturally ventilated winter gardens, handle-less gloss kitchens with integrated appliances, and stone or engineered floors throughout. Every one of those is a line the move-out report scores. The operator’s inspector is not eyeballing fair wear. They are stepping through the day-one photographs on a screen, surface by surface, comparing the flat as it is now against the flat as it was handed to you.

So the deductions do not come from dirt in any ordinary sense. They come from the things this specific build hides. Curved glass throws light through the bow of the pane, which lights up a dried hard-water spot from the inside in a way flat glass simply does not. A handle-less gloss door keeps a greasy palm shadow exactly where every tenant pushes it. The inside of an integrated oven and the runner channel of a winter-garden door are the two places nobody cleans and the inspector always opens. A managed build-to-rent operator marks all of it against a written standard, with pictures, which is a harder bar than an old-style landlord doing a walk-round, and it is the bar your money is measured against.

A corporate let from March, and what nearly went wrong

Here is how that plays out in a real flat, because it is the clearest way to show what the report actually catches.

“My firm put me in a two-bed high up at Shard Place for an eighteen-month posting, over from Singapore, so it was just me in a place with the curved glass on two sides and a wet room off the main bedroom. I cleaned it myself before the hand-back and gave it two good evenings. Standing in the room it looked spotless. Then I put the lights on after dark and the glass was hazy right across the curve where condensation had dried, and the stone floor had pale squares where my sofa and bed had stood for over a year. REM run the move-out on their app against photos from day one, so I knew that ‘looks fine to me’ was not the test. Monster came on the Tuesday, my inspection was the Thursday. They took the bloom off every curved pane and brought the stone back so the marks were gone, and my deposit was released in full. I would never have got there with a cloth and a spray bottle.”
Daniel R., Shard Place SE1, March 2026

That job is a fair picture of the pattern in this tower: a clean that satisfies the tenant in daylight, and a report that fails it the moment the lights hit the glass after dark. What turned it was the order of the work as much as the work itself. The glazing and the floors first, because those are the slow, deduction-heavy lines, then everything else around them. Daniel’s flat was a two-bed at £243, which is the same price we would quote for a two-bed anywhere else we cover, and against a deposit running well into four figures the sum made itself.

A clean that satisfies the tenant in daylight, and a report that fails it the moment the lights hit the glass after dark.

We see the same shape most weeks. The flats are handed back furnished, the postings are short, and the tenant is often abroad with no time to learn what a tablet-based inspection looks for.

What the Renters’ Rights Act changed, and what it did not

The Renters’ Rights Act 2025 went live on 1 May 2026. Section 21 no-fault evictions are gone, every existing assured shorthold tenancy in England has rolled over to a periodic tenancy, and a tenant can now give two months’ notice at any point rather than waiting for a fixed term to end.

The part people get wrong is the cleaning. None of it changed. Your deposit still sits in a government-backed scheme, your landlord still cannot keep money for fair wear and tear, and the operator can still charge for handing the flat back below the standard it was let at. A flat lived in for eighteen months is allowed to look lived in. What changed is timing. A building full of corporate lets and short postings now turns over on rolling notice rather than neat fixed dates, so move-outs here land less predictably and the slot you want goes sooner.

If anything, a managed operator checks harder under the new rules, not softer, because their reports now have to stand up to a clearer dispute route. The single strongest move you can make is still the dull one: hand back a flat the report cannot fault, so the argument never starts. Book the clean earlier than you think you need to.

The 57 things we work through in a tower flat

Every Shard Place booking runs to a 57-point agent-approved checklist, built over a decade of London check-outs and tuned to what a managed inspector actually flags in a flat like this. The full list comes with the job, or we walk you through it before we start. Here is the shape of it.

The kitchen, where the gloss gives you away

The handle-less units are cleaned inside, outside and along the top edges where the palm shadow sits, then the gloss is finished so it does not dry streaky under the downlights. The integrated oven is stripped, not wiped: the door glass split where it comes apart, the interior, fan, element and runners all brought back to the move-in photo. The extractor canopy and its filter are degreased. The induction or ceramic hob is descaled and polished. Sink, tap and drainer are taken back through the hard-water film rather than smeared over it. Splashbacks, the inside of the integrated bin housing, the kickboards: all done, because the inspector opens cupboards and looks low. Fridge, freezer, dishwasher filter and seals, microwave inside and out.

Bathrooms and wet rooms

The fixed glass shower screen is the line that fails most wet rooms in this building, so it gets the most time. The dried spotting comes off both faces, the channel drain is cleared and the chrome brought back. We descale the taps, the rose and the controls without leaving a haze, scrub the tiling and grout, and finish the mirror so it is clear under the lights rather than smeared. The toilet, cistern, hinges and the floor around the pan are done properly, because that is a photographed area on the report.

Bedrooms, living areas and the winter garden

The curved floor-to-ceiling glazing is the headline job in every room it appears in. Each pane is cleaned on the inside to the move-in standard, then checked along the bow of the glass under the room lights for any dried bloom. Frames, trickle vents and reveals are wiped. The winter-garden glazing and its door runner are cleaned because the report scores them as part of the room, runner channel included, which is the bit almost nobody does. Built-in wardrobes are done inside and out. Skirtings and the floor edges along them are detailed. The stone or engineered floor is cleaned and finished so the contact patches where furniture stood are evened out as far as the material allows, rather than left as obvious squares.

Two jobs sometimes need their own pass. Where the inventory pack actually asks for it, professional carpet work is what the carpet cleaning add-on covers on the same visit, though most flats here are hard floor so it rarely applies. The exterior face of the glazing, where an inventory asks for it, is a separate job folded into the same booking, which is what window cleaning handles.

Then everything else: internal doors and frames, switches, sockets, the video-entry handset, the air-conditioning and ventilation grilles where reachable, the utility cupboard, and the front door both sides, because it is the first thing the inspector sees and the last thing they photograph. A final walk-through, photographed before and after, every room. That photo set is the evidence you keep.

What hard water does to glazing that is barely a year old

London Bridge sits in Thames Water‘s hard-water area, the supply drawn through chalk and limestone and running around 293 milligrams of calcium carbonate per litre, which is firmly into the hard band. You have already seen what that does, because it shows on the glass before it shows anywhere else.

Shard Place changes the usual rules in one way: the fittings are new. Residents only started moving in during 2025, so the building is barely a year old, and the scale has not had time to set into the crusted ridges you find on a tired old bathroom tap. It sits instead as a fine film, on the glass, the wet-room screen and around the tap bases, and on the curved panes it is brutal to hide. Light bends through the bow of the glass and every dried droplet is lit from within, so one evening of condensation wiped off with a dry cloth leaves a cloudy bloom you can read clear across the room.

The film comes off cleanly with the right method and a little patience. It does not come off with a quick wipe, which is exactly why so many self-cleaned flats here fail the glazing line on the report. There are no sash windows to fuss over and no original chrome to baby, so the work is less about delicacy than about doing the glass properly and checking it under the lights the inspector will use.

It shows on the glass before it shows anywhere else.

For the stone and engineered floors, the trap is the opposite of scale: a wet mop hazes them and leaves a film of its own. They are cleaned with the right product for the material, and the dull contact patches where a bed or a sofa sat for a year are worked to even them out. They will not always go perfectly uniform, but they should stop reading as squares on the report. That is what the floor cleaning add-on covers where a flat needs it beyond the standard hand-back.

The building, the loading bay and the streets we cover

Shard Place stands at 28 to 30 London Bridge Street, in the London Borough of Southwark, SE1. The Shard Quarter around it is a 2.5 million square foot regeneration: The Shard, The News Building and the tower itself, sitting directly over London Bridge station, with the Jubilee and Northern lines and National Rail underneath and Borough Market, Hay’s Galleria, Guy’s Hospital and the Queen’s Walk riverside all a few minutes off. We cover the whole quarter and the London Bridge blocks around it, well beyond the one tower.

The building runs like a managed operation, which shapes the clean as much as the finish does. There is a 24-hour concierge, amenity floors with a gym, a library and a private dining room, and the highest outdoor pool in London on the roof. None of that is your problem at hand-back, but access to your flat is. Move-outs run through building management on a booked slot, using the service lift and the loading bay rather than the front doors. A removals van that overstays gets moved on quickly here, and Southwark runs a controlled parking zone across the streets near the station that bites through the day, so there is no casual tenant parking to lean on.

The practical streets and frontages we work most around the tower:

• Shard Place itself and the residential floors above the station concourse
• St Thomas Street, running toward Guy’s Hospital
• Joiner Street and the station-level approach beneath the tracks
• Stainer Street on the arches side
• Bermondsey Street heading south, where the older converted stock starts
• Borough Market and the Cathedral Street lanes
• Tooley Street and the More London riverside toward City Hall
• Hay’s Galleria and the Queen’s Walk Thames frontage

The letting here is handled by the build-to-rent side of the business, and on the wider London Bridge new-build market both Knight Frank and JLL are active names. The standards those firms work to are the standards we clean to, because we have handed flats back through inspections of exactly this kind before. One more local point worth knowing: the whole London Bridge and West Bermondsey ward falls inside Southwark’s selective licensing scheme, which runs to October 2028, so this is a closely regulated rental patch even before the operator’s own standards come in. Southwark’s tenancy and deposit guidance is at southwark.gov.uk if you want the local position rather than the national one. If you are moving one stop along rather than out of the area, we also cover London Bridge, Bermondsey, Borough and Bankside.

What it costs, and the maths the deposit makes for you

Shard Place runs at our standard London pricing: £30 per hour per cleaner, with kit, products and travel included, and no premium loaded on for the address. A two-bed in the tower is the same £243 as a two-bed anywhere else we work, because the value here is in cleaning to the report rather than in the number on the invoice. If you only want certain rooms done instead of a full hand-back, that is the £30 hourly rate. Carpet, on the rare flat that has it, is £36 a bedroom, £43 a living room, or £115 for whole-flat carpet on a two-bed. An oven on its own is £77 for a single, £110 for a double and £114 for a 90cm range.

Those figures assume a flat in normal lived-in shape. A long posting with heavy wear costs more, and we say so on the phone rather than after.

Run the maths the way the deposit makes you run it. A two-bed at £243 to protect a deposit several times that is not really a decision. Every Shard Place booking carries a 48-hour re-clean guarantee: if the operator’s inspector flags any cleanliness issue inside 48 hours, we come back and put it right free, provided you tell us inside that window and nobody has moved in. Our pass rate across these jobs sits near a 97% first-time pass rate, but the guarantee is the real point, because a failed check-out in a building this strict is not a small thing to shrug off. There is a reason managed operators and agents know us. We are on the books of 300+ letting agents across London, and over the years that work has helped tenants recover £1.2m in deposits that would otherwise have gone on cleaning deductions. That number is really the whole job.

For the record on the company behind the figures: we are Monster Cleaning Ltd, Companies House 9919639, trading since 2014, and you can reach the office on 0333 555 2076 or at [email protected].

Booking it around the concierge and the lift

The process is short, and the only thing that needs planning is the building, not the clean. The steps are simple.

1. Ring 0333 555 2076. Price in about three minutes. Give us the flat size, the floor, the move-out date, and anything the move-in pack flagged. A couple of photos of the kitchen and the glazing sharpen the quote.
2. Tell us the inspection date and whether you have the move-in photo pack or check-in inventory. If you do, it shapes exactly what we prioritise.
3. We book a slot before your inspection, with enough margin that the 48-hour re-clean guarantee is actually usable. Allow a few days more at month-end, when this building bunches up.
4. Flat empty, concierge briefed. Furniture out, personal things gone. You do not need to be there if the concierge can let us in on a booked slot, and we bring all the kit and products.
5. Photo proof at the end, every room, with an itemised invoice on company-headed paper. Anything flagged inside 48 hours, we are back to fix it free.

One honest note on access. Move-outs here run through building management, so line up the service lift and the loading-bay slot with the concierge when you book, and tell us the arrangement. If you want the move and the clean on one booking, we also do removals, which genuinely helps when several van trips through a single loading bay would otherwise turn into a long day. We would rather plan it once than fix a clash on the day.

Which clean you actually need

People mix these up, and booking the wrong one wastes everybody’s time, so here is the plain distinction.

Move-in photo pack

The dated photographs and check-in record the operator holds from day one. It is the benchmark your hand-back is judged against on the app, which is why we clean to it rather than to a general idea of “clean”.

End-of-tenancy clean

Built to pass that report and get the deposit released, scoped to the flat, with it empty and the 48-hour guarantee on it, at £30 an hour.

Deep clean

A deep clean resets a home you are keeping. Lived-in, no formal standard to hit, also from £30 an hour.

Regular domestic clean

A regular domestic clean is ongoing upkeep, from £22 an hour on a weekly visit.

For anyone leaving Shard Place it is the end-of-tenancy clean every time, because the others are not built to the move-out standard and will not be scored against it. If you are staying and just want the flat refreshed, say so when you call and we will scope the right one. Furnished flats here also sometimes want the sofa and soft furnishings done rather than hoovered, which is where upholstery cleaning comes in.

Questions we get asked

How much is an end of tenancy clean for a Shard Place flat?

Studios are £156, one-beds £207, two-beds £243, three-beds £339 and four-beds or lateral apartments £425. That is our standard London rate with no premium added for the address. If you only want certain rooms it is £30 an hour per cleaner instead.

Why does the curved glazing matter so much here?

The curved floor-to-ceiling glass at Shard Place lights up every dried hard-water spot from the inside, where flat glass would hide it. The operator’s move-out report scores the glazing against day-one photos, so a hazy bow is one of the most common deductions, and it does not come off with a quick wipe.

Who runs the move-out inspection at Shard Place?

The tower is managed by Real Estate Management (UK) Limited, the operator behind the building with Sellar, and the hand-back is run on a tablet against dated photos from your first day. On the wider London Bridge new-build market JLL and Knight Frank are both active, and our reports are recognised by a panel of 300+ letting agents.

Does the Renters’ Rights Act 2025 change the clean?

No. From 1 May 2026 Section 21 evictions are abolished and assured shorthold tenancies have converted to periodic ones, with two months’ notice available at any point. The cleaning obligations at end of tenancy are unchanged. The real effect here is more frequent, less predictable move-outs, so book as early as you can.

Do you guarantee the clean against the operator’s report?

Yes. We work to a 57-point agent-approved checklist and back it with a 48-hour re-clean guarantee, so if the inspector flags anything in the scope we cleaned, we are back within three days at no cost, before the deposit decision is finalised.

Do you clean the winter-garden balcony too?

Yes. The winter-garden glazing and its door runner are scored as part of the room on the move-out report, so they are in the standard clean, including the runner channel that almost nobody does.

How do you clean the stone and engineered floors without dull marks?

With the right product for the material rather than a wet mop that hazes them, and the contact patches where furniture stood are worked to even them out as far as the floor allows. They will not always go perfectly uniform, but they should stop reading as obvious squares on the report.

Is the oven included or is it extra?

The integrated oven is included in the full end-of-tenancy clean and brought back to the move-in photo. As a standalone job it is £77 for a single, £110 for a double or £114 for a 90cm range.

How long does a two-bed at Shard Place take?

A high-floor two-bed with curved glazing on more than one side and a wet room usually runs a solid working session for a team of two, because the glass and the floors are the slow parts. We scope the time to the flat when you book rather than rushing it and risking the report.

Is carpet cleaning needed in these flats?

Rarely. Most Shard Place flats are stone or engineered floor throughout, so carpet work only comes up where a specific flat has it and the inventory pack asks for it. Where it does apply it is £36 a bedroom or £43 a living room on the same visit.

Can the operator keep my deposit for cleaning?

Only for handing the flat back below the cleanliness standard it was let at, not for fair wear and tear after a normal tenancy. Your deposit stays in a government-backed scheme such as the Tenancy Deposit Scheme, which sets out how to dispute a deduction. The strongest move is to hand back a flat the report cannot fault.

Does the flat need to be empty?

Yes, fully empty is strongly preferred. Furniture left behind blocks access and creates uncertainty at the inspection. A single piece can be worked around, but the more that stays, the less complete the clean can be.

Do you cover the rest of London Bridge and Southwark?

Yes. We cover the whole Shard Quarter, Bermondsey Street, Tooley Street, More London and the riverside, plus the wider borough through our Southwark end-of-tenancy hub, and neighbouring spots like London Bridge, Bermondsey and Borough.

How do I actually book it?

Call 0333 555 2076 or email [email protected] with the flat size, the floor and your move-out date, tell us the inspection date and whether you have the move-in photo pack, and we confirm the price and a slot that lands before your inspection with margin for the guarantee.

Other Monster Cleaning services in Shard Place

Staying put rather than moving out? We also offer carpet cleaning in Shard Place, oven cleaning in Shard Place and domestic cleaning in Shard Place.