Stain removal guide
Pick the stain, get the exact steps: what you need, what order, what never to do. Standard household methods our carpet technicians stand behind, no product hype, no miracle claims.
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Red wine
How to remove red wine from carpet
Blot straight away, never rub, then dilute with cold water. Takes about 25 minutes, plus drying.
Coffee
How to get coffee stains out of carpet
Blot up everything you can, then cool water first. Takes about 20 minutes, plus drying.
How to get coffee stains out of a sofa
Find the care label first, then blot the spill. Takes about 20 minutes, plus drying.
Pet urine
How to remove pet urine and its smell from carpet
Blot fresh accidents hard, then cool water flush, then blot again. Takes 30 minutes of work across a day or two.
Ink
How to remove ink from carpet
Test somewhere hidden, then dab, from the outside in. Takes about 20 minutes.
Blood
How to get blood out of a mattress
Cold water, dabbed not poured, then keep swapping cloth sections. Takes about 30 minutes, plus a full day of drying.
Curry and turmeric
How to remove curry stains from carpet
Lift the solids first, then cool detergent solution, small amounts. Takes about 25 minutes, honestly sometimes more.
Candle wax
How to get candle wax out of carpet
Freeze it solid, then snap and scrape. Takes about 20 minutes.
Chewing gum
How to remove chewing gum from carpet
Freeze the gum hard, then shatter and lift. Takes about 15 minutes.
Makeup
How to get makeup out of carpet
Scrape before you wet anything, then match the method to the makeup. Takes about 20 minutes.
Your stain and surface not here? The combinations above are the ones we get asked about most; more are on the way. For anything else, ask us, and if it is on a carpet or sofa the honest answer may be hot-water extraction.
How these guides are written
Every guide uses ordinary things you already own or can buy at any supermarket, one product at a time, always with a hidden colour test first where it matters. No mixing, because bleach combined with ammonia or with vinegar releases toxic gas, and no miracle products, because the boring method done patiently beats the exciting one done once. Where a stain honestly tends to win, the guide says so and tells you what a professional would do differently, which is usually hot-water extraction rather than stronger chemistry.
The three rules that run through all of them: blot, never rub. Cold water before anything else, because heat sets most stains. And stop while you are ahead; carpet and fabric forgive a stain far more readily than they forgive overworking.