The inventory clerk walking a Cyprus flat goes to the shower screen before anything else, turns it edge-on to the window, and looks along the glass at the light. Chalk water off the London basin sets a bloom into that edge inside a fortnight, and it is the most reliable deduction on this side of the Royal Docks. So that is what an end of tenancy clean here has to beat: the clerk’s report, line by line, against a 57-point agent-approved checklist, at £30 per hour per cleaner, with a 48-hour re-clean guarantee measured against the check-out report itself. Ring 0333 555 2076 and we will price it on the call.
Last updated June 2026. We cover the E16 2 footprint between Cyprus DLR and the north quay of the Royal Albert Dock, plus the E6 fringe where Cyprus runs into Beckton. This page sits inside the borough directory at End of Tenancy Cleaning Newham.
What the clerk checks first, and why it is not the oven
Everyone braces for the oven. In Cyprus the oven is rarely what costs you, because a good half of these flats have a small builder-grade single oven that gets light use by a tenant who is out most of the day. The money goes on glass and on scale. Balcony sliders, shower screens, the runner channels underneath both, and the shower head. Those are the surfaces the check-in report almost always described as new, because they were new on the day somebody photographed them, and new is the standard you are being marked against ten months later.
That mechanism is the whole game and almost nobody explains it. When you moved in, a clerk walked the flat, wrote a line for every surface and took photographs. At check-out a different clerk walks it with that document open and compares. Anything materially worse than the check-in entry, past fair wear and tear, is chargeable. You are not being judged against tidy. You are being judged against a professional clean done the week before you got the keys, which is why a Sunday with a mop and some optimism so often falls short of it.
Two bits of law sit behind this and pull opposite ways. Your landlord cannot write professional cleaning into the tenancy as a condition, so nobody can force you to book us. Damp and mould in a cold corner is the landlord’s problem to fix, not your cleaning failure, and where we find it we photograph it and write it up so the charge lands where it belongs. The rest, the honest dirt of ten or twelve months, is yours.
The stock here starts in 1981, not 2005
Cyprus gets written about as though it appeared with the university. It did not. The name comes from the Cyprus Estate, housing put up in 1881 for men working the Royal Albert Dock and named to mark Britain taking the island of Cyprus three years earlier. It went up on one of the few patches around here the Port of London Authority did not own, which is the only reason it exists at all. A century on, in 1981, Cyprus took the first new private housing development the Docklands had seen in many years, sponsored by the London Docklands Development Corporation, and it worked well enough to set the pattern everything east of here followed.
So the archetype is not a glass tower. It is 1980s Docklands-era housing: low-rise brick, pitched roofs, small gardens or a yard, narrow plots, integral or gated parking, kitchens and bathrooms that have been refitted once or twice since. Manwood Street and the runs off Atlantis Avenue are the shape of it. Later infill and the quayside blocks sit on top of that base, and the university brought its own stock in behind. One method does not pass all of it.
Cyprus gets written about as though it appeared with the university. It did not.
Two dates people get backwards, and we get them backwards on the phone most weeks. Cyprus DLR opened on 28 March 1994, on the Beckton branch between Beckton Park and Gallions Reach. The University of East London opened its Docklands campus in 1999, five years after the trains, and the station happens to sit right on the campus spine, so the assumption runs the wrong way round. The railway came first and the students followed it.
September, and why our diary goes sideways
Most of London moves at the end of the month. Cyprus moves at the end of the academic year, and that is the single thing that makes this patch different from every other pocket in the borough.
UEL Docklands opened in 1999 as the first new university campus built in London in over half a century, and the halls that went up in 2008 hold around 1,200 rooms on their own. Around that sits a much larger ring of private lets, ten-month and twelve-month, taken by students and by staff, running on the same clock. When the academic year ends, a big slice of the E16 2 rental stock hands back inside about three weeks. Agents know it, clerks know it, and the clerks are busy, which does not make them generous. It makes them fast and it makes them tick the categories they can tick without thinking: glass, scale, carpet edge, oven door.
So take the slot early.
The Renters’ Rights Act 2025 went live on 1 May 2026 (the Act is on legislation.gov.uk). Section 21 is gone and every assured shorthold tenancy in England has converted to a periodic one, so a tenant can give two months’ notice at any point rather than waiting out a fixed term. Here is the part people get wrong: the cleaning side of a move-out did not change at all. The check-in benchmark is the same, the deposit arithmetic is the same. What changed is timing, and on a patch already spiked by the academic calendar, more freedom to leave mid-year means the spike has a longer tail either side of it. Book earlier than you used to. That is the whole practical takeaway and it is dull, but it is the one that pays.
What Royal Albert ward’s licence file has to do with your deposit
Newham runs one of the strictest private-rented licensing regimes in the country, and Cyprus is inside it. The current selective licensing designation came into force on 1 June 2023 and runs to 31 May 2028, covering 22 of the borough’s 24 wards; only Royal Victoria and Stratford Olympic Park are carved out (Newham Council’s designation notice). Cyprus sits in Royal Albert ward, which is in. If you rent privately on Manwood Street, off Atlantis Avenue, or in the blocks above the DLR, your landlord should hold a Newham selective licence. It costs £750 for the five-year term, dropping to £650 for an accredited landlord with an EPC of C or better.

None of that is your obligation. It matters to you sideways. A licence carries a condition pack the landlord signs up to, including a property-condition standard, and a landlord who has to keep a clean file with the council leans on the agent, and the agent leans on the inventory clerk. A failed clean does not breach a licence by itself. It goes in the file anyway. That is why check-outs on this side of the borough run tighter than the Newham average, and it is a real thing rather than a story we tell.
Chalk water, glass, and the fortnight rule
London sits on chalk, and Thames Water says plainly that all the water in its region is hard, with anything above 300 mg/l of calcium carbonate falling in its very hard band (Thames Water’s hardness bands). What that means on the ground in E16 2 is that a shower screen you cleaned properly starts to bloom again in about a fortnight. Two weeks. That is the rule of thumb we work to, and it is why we tell people to book the clean close to the check-out rather than a comfortable ten days before it.
Scale is not dirt and it does not come off like dirt. It has grown into the chrome and into the silica of the glass, so it wants a dilute acid, proper dwell time, and then a polish, and a generic kitchen spray will move exactly none of it. The shower head comes off the bracket and goes into a soak where the fitting allows. Screen runners get cleared out of the channel rather than wiped along the top. Mixer taps get the same treatment, and so does the kettle if the landlord supplied it, because a furred element in a landlord’s kettle is an inventory line on a furnished let.
Scale is not dirt and it does not come off like dirt.
Then the glass itself. A lot of the quayside stock faces south over the water with big sliders onto a balcony or terrace, and the older 1980s houses have plainer windows but more of them per room. Drift settles on the outside, condensation film sits on the inside, and any cleaner who works in circles leaves streaks that show the moment the sun comes round. It gets squeegeed top to bottom in one pass, both sides where we can safely reach, and the track underneath gets vacuumed before anything wet goes near it. Grit plus water in a slider track makes a paste that scratches.
The 57 things we go through, room by room
Every booking runs on a 57-point agent-approved checklist, built over a decade of check-outs and tuned to what clerks in this borough actually flag. Before we start, three jobs get confused, and booking the wrong one wastes your money.
- End of tenancy clean
- The hand-back. Done to the check-in report with the property empty, aimed at the deposit, with the 48-hour re-clean guarantee on it. That is this page.
- Deep clean
- A reset for a home you are staying in. Same intensity, no external standard to hit, no inventory at the end of it.
- Regular clean
- Weekly or fortnightly upkeep with the same cleaner kept on the home. Good at holding a line, not designed to recover ten months of scale in a day.
- Domestic one-off
- A team going in once to pull a lived-in home back into shape. Useful before a viewing. Not an inventory clean.
Kitchen
Oven stripped rather than wiped: racks into a soaking tank, door glass split where the design allows so the brown film between the panes comes out, interior, fan, element and seals all done. Hob rings, burners and control knobs off and washed; induction in the newer fits, gas in a lot of the 1980s kitchens, each handled its own way. Extractor degreased inside and out with the filter soaked or swapped. Every cupboard inside and out, including the hinge brackets and the lip under each unit, and the kick-board strip pulled where it comes away. Fridge, freezer and dishwasher pulled out where they will pull so the gap behind gets done, then put back; seals cleaned, dishwasher filter, sump and spray arms cleared. Washing machine drum, drawer, and the door seal, which in a shared let is usually worse than anyone admits. Sink, mixer and plughole descaled with an acid soak. Tiles and grout scrubbed. Floor lifted back where it lifts, hoovered, mopped.
Bathroom
Screen glass, runners and the sealant bead taken back to clear. Shower head off the bracket and soaked if the build allows. WC inside, under the rim, the flush jet, the hinge points, behind the seat and behind the pedestal where nobody looks except the clerk. Basin, taps, the underside of the taps, overflow. Mirror and cabinet, and behind it where it stands off the wall. Grout scrubbed with a softer brush so the line does not abrade, and photographed first where it is honestly past saving. Extractor grille pulled and the dust nest cleared out. Floor last, into the corners.
Bedrooms and living
Skirtings by hand the full length of the flat, sockets and switches wiped. Window tracks vacuumed then damp-wiped. Wardrobe doors and runners, top shelf dust-stripped, inside every drawer and built-in. Balcony or terrace doors both sides. Radiators behind, under and on top. Walls spot-wiped with a realistic line drawn, because nail holes and scuffs are a decorator’s bill and not something you can scrub out. Carpets vacuumed in two directions and hand-treated on visible marks, with hot-water extraction on top if the add-on is booked. The strip of carpet inside the front door gets its own pass; in a block with a communal corridor it is the dirtiest 60cm in the flat and it photographs badly.
Throughout
Internal doors including the top edge, frames, handles, hinge cups. Light fittings, shades, switches, cobwebs out of the ceiling corners. Then a full walk-through, every room photographed before and after. That photo set goes out with the invoice and it is the thing that settles arguments. It is dated, it is timestamped, and a clerk cannot bill you for grout that was already grey in the check-in pictures.
What it costs, set against what the clerk can take
| Property | Typical duration | Estimated cost |
|---|---|---|
| Studio (UEL fringe, quayside) | 3-4 hours, 1 cleaner | £156 |
| 1-bed flat (Atlantis Avenue, north quay blocks) | 4-5 hours, 2 cleaners | £207 |
| 2-bed flat (1980s Docklands stock) | 6-7 hours, 2 cleaners | £243 |
| 3-bed house or maisonette (Manwood Street) | 7-8 hours, 2 cleaners | £339 |
| 4-bed house | Full day, 2-3 cleaners | £425 |
| By the hour, part jobs and top-ups | As booked | £30 per cleaner |
| Carpet add-on, same visit | Alongside the clean | £36 per bedroom, £43 living room, £115 whole 2-bed |
| Oven add-on | 1-2 hours | £77 single, £110 double, £114 range 90cm |
Fixed at the booking call. No hourly creep, no extra at the door, kit and products and travel inside the borough included. Those figures assume a flat in normal lived-in shape; a pet household, a smoker, or somewhere nobody has deep-cleaned in four years costs more, and we say so on the phone rather than on the invoice.
Now run it the way the deposit makes you run it. The average private rent in Newham was £1,923 a month in May 2026, up 5.2% on the year (ONS local housing figures), and a deposit is capped at five weeks’ rent, so on a typical Cyprus let there is comfortably over £2,000 sitting in a scheme with your name on it. Against that, £243 to hand back a 2-bed is not really a decision anybody agonises over once the numbers are on the table. Every booking carries the 48-hour re-clean guarantee: agent flags a cleaning issue inside that window, we come back and redo it free, provided the flat is still as we left it and nobody has moved in. Our first-time pass rate sits around 97%, but the guarantee is the point, because a failed check-out on this patch in September means waiting behind three weeks of other people’s move-outs for a second attempt.

Two UEL leavers, one 2-bed, ten months
This one is a fair picture of a Cyprus hand-back, so it is worth reading before you book anything.
“Two of us shared a 2-bed off Atlantis Avenue for a ten-month let while we finished our masters at UEL. We had genuinely kept it tidy, so I thought we were fine. Then I looked at the shower screen properly the week before check-out and it had gone cloudy right across, and no amount of supermarket spray touched it. Monster sent two cleaners for most of a day, soaked the screen and the shower head, did the carpets, and the bit I did not expect was the photo set they emailed the same evening. The clerk came Monday, ticked it through, no cleaning deduction. Deposit back inside two weeks and we split it before we both moved out of London.”
Deniz, Cyprus E16 2, September 2025
Three things in that are typical. A short academic let, so nobody expects to fail. A screen that looked fine until it was looked at properly. And an outcome that turned on documentation as much as on scrubbing, because when a clerk is working through a September backlog, a job that arrives with dated photographs already attached is a job they can sign off quickly. That is the quiet advantage and it costs nothing extra.
Booking it around the academic calendar
Five steps, and the only one that catches people out is the first.
- Ring 0333 555 2076 or email [email protected] with the postcode, the bedroom count, the check-out date and the agent. Price on the call. Mention anything the check-in report marked “new” or “as new”, because that is what we clean to.
- Take the slot early if you are moving in the September window. Allow six or seven days across the end of August and the first fortnight of September. Mid-year, three or four days is usually plenty.
- Empty the flat first. Furniture out, belongings gone, rubbish cleared. We cannot clean under a wardrobe that is still there, and the clerk will look under it.
- Access sorted in advance. Key with the agent, key safe, or a fob through the concierge desk in the newer blocks. Tell us which when you book.
- Photo proof and an itemised invoice at the end, every room, before and after. Anything flagged inside 48 hours, we come back.
One honest note about the day. Parking around the older Cyprus streets is bays and permits with not much slack in it, and the newer blocks want a loading arrangement rather than a space. Tell us what your building expects when you book and it stops being a problem. Left to the morning, it is the thing that eats an hour.
Questions we get asked
How much is an end of tenancy clean on a 1-bed in Cyprus?
A 1-bed is £207 fixed, which is what most of the flats around Atlantis Avenue and the Royal Albert north quay come in at. That price carries the full 57-point agent-approved checklist, the 48-hour re-clean guarantee and a written check-out report by email. Carpet and oven add-ons are quoted on the same call, never added afterwards.
What do the other sizes cost?
Studio £156, 1-bed £207, 2-bed £243, 3-bed £339, 4-bed £425. If you only want part of a property done, a top-up after your own attempt for instance, we work at £30 per hour per cleaner instead.
How long does it take?
A Cyprus 1-bed is usually 4 to 5 hours with two cleaners. A 2-bed in the 1980s stock runs 6 to 7 hours because the kitchens are small and awkward rather than because they are big. A Manwood Street house is a full day.
Can you do a student hand-back in September?
Yes, and it is the busiest fortnight of our Cyprus year. UEL’s Docklands campus turns over about 1,200 rooms plus everything privately let around it, so the last week of August and the first two of September go early. Ring six or seven days out for those dates rather than two.
Do you guarantee the clean against the inventory?
Yes. If the agent or the inventory clerk flags a cleaning issue within 48 hours of our visit, we come back and put it right at no charge, provided nobody has moved in and the flat is as we left it. Around 97% of our jobs pass first time.
Do I have to be there?
No. Most Cyprus hand-backs run on a key left with the agent, a key safe, or a fob signed out through a concierge desk in the newer blocks. Tell us the access arrangement when you book and we will sort it before the day.

Why does the shower screen matter so much here?
Because Thames Water classifies every supply zone in its region as hard, and the band above 300 mg/l is labelled very hard. Scale sets into the screen edge, the runner channel and the shower head, and a cloth does nothing to it. It needs a dilute acid soak with real dwell time. The clerk looks at the screen edge-on against the light, which is exactly where a wiped screen shows.
Does the Newham selective licence change anything for me as a tenant?
Not directly. The licence sits on the landlord, not on you. Cyprus falls in Royal Albert ward, which is inside the borough-wide designation running from 1 June 2023 to 31 May 2028, and the condition pack attached to that licence keeps agents on this side of Newham tighter at check-out than you might expect.
Did the Renters’ Rights Act change what I have to clean?
No. The cleaning obligation is exactly what it was. Section 21 went on 1 May 2026 and assured shorthold tenancies converted to periodic ones, so people leave on two months’ notice at any point in the year now. That changed the timing of move-outs, not the standard.
Do you bring everything?
Yes. Kit, products, the descaler for the chalk-water scale, the soft cloths for the balcony glass. You do not need to leave a thing behind, and there is no call-out charge on top.
Can you clean the carpets at the same visit?
Yes. Hot-water extraction, £36 a bedroom, £43 for a living room, or £115 for a whole carpeted 2-bed. Worth booking if your check-in report described the carpet as new, because that is the line you are marked against.
Are you insured, and how long have you been doing this?
Monster Cleaning Ltd, Companies House 9919639, working since 2014. Public liability cover is in place and the certificate goes out on request. We are on the books of 300+ letting agents and the work has helped tenants recover £1.2m in deposits.
Get a price
Ring 0333 555 2076 with the Cyprus postcode, the bedroom count and the check-out date, or email [email protected] and we will come back to you the same day. Fixed price on the call, confirmed in writing, the 57-point agent-approved checklist on the job, the 48-hour re-clean guarantee behind it, and a photographed report in your inbox before the clerk has walked the flat. Monster Cleaning Ltd, Companies House 9919639, working the Royal Docks since 2014.