If you have cleaned a 4-bed Persimmon townhouse on Castle Hill before, you know the integrated extractor canopy over the kitchen island is where the inventory clerk is going to spend the first ten minutes with a torch and a phone camera. Monster Cleaning has been doing end of tenancy work across Ebbsfleet Garden City and the wider DA10 and DA11 patch since 2014 – the Castle Hill village on the east of the former Eastern Quarry built out by Camland and Persimmon, the Springhead Park apartment blocks and townhouse runs behind Ebbsfleet International, the Ashmere phase 1 and phase 3 Bellway and Redrow stock on the west, the Alkerden village taking shape in the middle, and the wider Whitecliffe approach across the 660-acre site. We cover the whole DA10 and DA11 core, the Northfleet fringe toward Gravesham, and the Greenhithe and Swanscombe edge toward Bluewater. Phone 0333 555 2076 or email [email protected]. Two-bed Springhead Park apartment from £243, four-bed Castle Hill townhouse from £425, full agent-approved.
Last updated April 2026. We focus on the Ebbsfleet Garden City new-build estates – Castle Hill, Springhead Park, Ashmere, Alkerden and the Whitecliffe approach – rather than the older terraced stock around Northfleet High Street or the Gravesend conservation core, which we cover under separate slugs. The full Kent end of tenancy hub lists every north-Kent town on the book, including Northfleet end of tenancy on the older streets across the railway and Gravesend three miles east at the Thames bend.
Why Ebbsfleet deposits get clipped
Zero period stock. All post-2015.
Ebbsfleet Garden City has no Victorian terraces and no Edwardian semis. The whole place was farmland, chalk pits and the old Blue Circle cement works until 2015, when Ebbsfleet Development Corporation was set up under its 2015 Order to deliver up to 40,000 homes. Castle Hill went up first, Springhead Park followed behind the international station, Ashmere and Alkerden are coming out of the ground now on the former Eastern Quarry. By the start of 2025 Castle Hill alone had 1,602 completions on the book. Every let here is on a developer-photo inventory schedule that was taken when the kitchen island was untouched, the engineered-oak hallway was unscuffed, and the integrated extractor canopy still had its protective film. The clerk is comparing the property to those photographs.
That is a different deposit problem to the one in older Kent towns. There is no listed plasterwork, no original sash, no Edwardian hall tile to argue over. What there is, in plain sight: kitchen island grease film, ensuite tile-grout shadowing, hallway floor wear in the commute strip, and bathroom chrome in the very-hard Thames Water DA-postcode supply that runs above 270 ppm and films a shower screen back inside ten days.
Renters’ Rights Act 2025 – what changed on 1 May 2026
The Renters’ Rights Act 2025 commenced on 1 May 2026 across England. Section 21 no-fault evictions are gone. All assured shorthold tenancies are now periodic. Rent increases are once-a-year through a section 13 notice with a tribunal route. None of that touches the deposit-deduction process at the end of a tenancy. The same five inventory grounds the clerk has always used apply: cleanliness, damage, missing items, gardens, and rubbish. The deposit is still held with one of the three approved schemes, TDS, mydeposits or DPS. Cleanliness is still the most common ground for a deduction. Shelter publishes the tenant-side process for disputing one.
Planning, licensing and Article 4 across DA10 and DA11
Ebbsfleet is unusual. The planning authority across the garden city is Ebbsfleet Development Corporation, not Dartford or Gravesham. The corporation determines residential planning applications inside its boundary under the Ebbsfleet Development Corporation (Planning Functions) Order 2015. Around it, Dartford Borough Council holds Article 4 powers north of the A2 from 9 December 2025 (Dartford Council HMO planning rules) and south of the A2 from 10 December 2026, meaning any C3-to-C4 small-HMO change of use needs planning permission. Gravesham Borough Council operates standard mandatory HMO licensing for five-or-more-person, three-storey-plus HMOs through its HMO licensing scheme. None of that is the clerk’s problem at check-out, but it shapes the kind of let you are likely on. Almost every Castle Hill, Springhead Park or Ashmere let is single-family C3, not HMO.
What is particular about cleaning a Castle Hill Persimmon townhouse
The integrated extractor canopy over the kitchen island is the recurring deposit hit. Persimmon and Bellway both fit a stainless canopy with a baffle filter and a glass front that picks up amber grease film around the perimeter inside two years even with regular wiping. The developer-photo inventory shows it spotless. The engineered-oak hallway in a Castle Hill four-bed runs from the front door to the kitchen and shows compacted boot wear down the centre after two HS1-commute years. The master ensuite shower screen is a fully framed glass panel and the runner along the bottom collects scale that the clerk will photograph from the side. None of that is unique to Ebbsfleet, but the developer-photo schedule is unforgiving.
“We had been on a 4-year tenancy on a 4-bed Persimmon townhouse on Castle Hill Drive, both of us commuting on HS1 into St Pancras every weekday and the kids at the new primary on the village. The let was through Wards on Windmill Street in Gravesend. The kitchen extractor canopy over the island had been the running issue of the four years – I had wiped the glass front every Sunday and it still had an amber halo round the edges. The hallway oak from the front door through to the kitchen had four years of HS1 commute boots compacted down the centre. The ensuite shower screen runner along the bottom had a tide-line of scale we could not get off with a normal bathroom spray. Monster came on a Wednesday morning, two cleaners, half eight to a little after four. They stripped the extractor canopy down to the housing, soaked the baffle, lifted the amber off the glass front with a degreaser pass, used a wet machine on the hallway oak with the right pad to bring the wear strip back without damaging the lacquer, and worked the shower screen runner with a scale paste pane by pane. The clerk walked it on the Friday and signed off the same afternoon. We got the full £1,950 deposit back through TDS the following week. The clean was £425 plus £45 carpet on the upstairs landing.” – Lauren and James, ex-tenants, Castle Hill Drive, DA10 1BT, March 2026
Streets and inspection patterns across DA10 and DA11
We work the whole garden city footprint. Castle Hill Drive, Lett Lane, Park View, Wilson Close, Day Close and Simmons Road across the eastern Castle Hill village. The Springhead Park townhouse runs and apartment blocks on the immediate south of Ebbsfleet International – Marlowe Way and the Springhead boulevard. Ashmere phase 1 and phase 3 streets coming out of the western former Eastern Quarry on the Bellway, Redrow and Countryside plots. The Alkerden village in the middle of Whitecliffe as it builds out. The Eastern Quarry approach roads off the A2 connector. The Northfleet fringe streets dropping toward Northfleet High Street. The Swanscombe and Greenhithe edge approaching Bluewater. We do same-week turnaround on most of those streets and we are happy to invoice the agent direct.
The inspection patterns vary by stock. On Castle Hill Drive and Lett Lane the four-bed Persimmon and Camland townhouses, the clerks – Wards Gravesend at 25-26 Windmill Street DA12 1AT and Robinson Michael & Jackson at 21A King Street DA12 2EB book for the morning, work front-to-back, and the integrated extractor canopy plus the engineered-oak hallway in the commute-wear strip account for two-thirds of the deductions we have to clean against. On the Springhead Park apartment blocks behind the international station the two-bed corner flats, the clerks pay particular attention to the balcony glass and frame, the integrated washer-dryer cabinet door, and the developer-spec wool-blend bedroom carpet under the bed. On Ashmere Bellway phase 1 stock the bathroom tile-grout shadowing in the master ensuite shower is the recurring item. On the older Northfleet fringe streets crossing into DA11 the inspection is closer to a standard Kent post-war terrace with grout, oven baffle and chrome scale as the line items. Dan Thomas & Co at 8A Station Road, Longfield DA3 7QD covers the southern-edge Longfield-and-Hartley book bleeding north into DA10. We have worked alongside all four agents at one point or another and we know the schedules they hand the clerks.
What’s included in our Ebbsfleet end of tenancy clean
End of tenancy is the hand-back clean. Deep is for staying. Regular is for keeping it tidy week to week. The work below is the first one – the full agent-approved 57-point pass that gets a Persimmon townhouse on Castle Hill or a Springhead Park apartment back to the developer-photo schedule the clerk is comparing it against.
Kitchen
The integrated extractor canopy over the island is the headline. We strip the canopy down to the housing, soak the baffle filter in a degreaser bath, lift the amber halo off the glass front and replace the filter with a fresh one if the developer fitted a paper baffle. The integrated oven and combination microwave come out for a full single-oven or double-oven clean. We pull the integrated washer-dryer and dishwasher front panels and clean the seals, doors, drawers and the cavities behind the kick-board. The kitchen island worktop, the splashback, the cupboard fronts and the soft-close hinges all get a degreaser pass. We descale the chrome mixer tap and run the limescale paste under the spout. The fridge-freezer cavity is emptied, defrosted, and wiped down inside and out.
Bathrooms and ensuites
The fully framed glass shower screen is the screening item. We work the runner along the bottom with a scale paste pane by pane until the tide-line is gone. We descale the chrome shower head, the riser rail, the basin mixer and the bath taps. The wall and floor tile-grout in the master ensuite gets a brushed pass with a grout cleaner to lift the soap-scum shadowing the clerk will photograph from the side. The toilet pan, the rim, the cistern and the seat are bleached and rinsed. The mirror cabinet is cleaned inside and out. Extractor fan grilles are pulled, brushed and refitted. We pay particular attention to the silicone bead along the bath edge and the shower tray edge and we replace the bead if it is mouldy beyond cleaning – that costs extra and we tell you on the day.
Bedrooms and living areas
The engineered-oak hallway through to the kitchen is shampooed with a wet machine and the right pad to lift the commute-wear strip without damaging the lacquer. The bedroom carpets are vacuumed thoroughly and shampooed if they are on the carpet add-on. We move what we can to clean under and behind, including the bed if there is room to slide it. Wardrobes are emptied if instructed and wiped inside, including the rails and the tops where dust gathers. Skirting boards, picture rails, door frames and door tops all get a damp wipe and a polish where appropriate. We dust the fitted blinds slat by slat. The radiators are wiped front and back where we can reach. The window frames inside, the sills and the catches are cleaned, and the glass is polished from the inside.
Throughout
Light switches, plug sockets, intercom panel, thermostat, smoke and CO alarms – wiped. All internal door handles, hinges and frames – cleaned and polished. The MVHR vents in the modern Ebbsfleet stock are pulled, brushed and refitted where the developer has fitted them at ceiling level. The hallway and stairwell carpet runner if there is one. The under-stairs cupboard. The airing cupboard with the boiler and unvented cylinder, where the clerk often opens the door and looks. We finish on the front and back doorsteps, the bin store door, and the threshold strip in the doorway.
What it costs in Ebbsfleet
Studios start at £156. One-beds £207. Two-beds £243. Three-beds £339. Four-beds £425. Add £36 per bedroom for carpet shampoo, £43 for a living room, £77 for a single oven, £110 for a double, £114 for a 90cm range, £115 for whole-flat carpet on a two-bed. Fixed-price not hourly, with the 57-point checklist applied and the 48-hour re-clean guarantee included. No VAT, no fuel surcharge across DA10 or DA11, no Castle Hill or Springhead Park surcharge, no Bluewater fringe loading. Hourly bespoke work runs at £30 per cleaner, two cleaners with full kit. The National Living Wage moves to £12.71 an hour from April 2026 (gov.uk minimum wage rates), and we pay above that.
How booking works
- Phone or email with the postcode, the bedroom count, the agent the property is let through, and the check-out date and time. Castle Hill Drive DA10 1BT, Lett Lane DA10 1BS, Wilson Close DA10 1AX, Simmons Road DA10 1DU, Marlowe Way on Springhead Park, the Ashmere Bellway streets – we know which schedule the clerk is on.
- Same-day quote on a fixed-price basis with the carpet, oven and any range or extractor housing extras itemised so you can see what is in and what is out.
- Confirmation by email with the date, the team size, the parking instructions for that street or block, and the agent the report goes to.
- Two cleaners on the morning with full kit, machine, ladder and ten hours of supplies. We work front-to-back through the 57-point checklist.
- Photographic report sent to you and to the agent within four hours of finishing. If the clerk flags anything within 48 hours we come back and put it right at no charge under the re-clean guarantee.
Related services and neighbouring areas
Beyond the headline end of tenancy clean we run a specialist oven clean at £77 single, £110 double, £114 for a 90cm range, and a separate carpet cleaning service for the engineered-oak hallway commute-wear strip and the developer-spec wool-blend bedroom carpets that sit on most Castle Hill and Springhead Park lets. Neighbouring DA10 and DA11 work crosses the railway into the older Northfleet streets and the Gravesend conservation core – those have their own pages on the Kent end of tenancy hub.
Frequently Asked Questions
How much does end of tenancy cleaning cost in Ebbsfleet?
Studios are £156, one-beds £207, two-beds £243, three-beds £339, four-beds £425. A typical 2-bed Springhead Park apartment lands at £243, a typical 4-bed Persimmon townhouse on Castle Hill at £425. Carpet shampoo is £36 a bedroom, £43 a living room, £115 for whole-flat on a two-bed. Single oven add-on is £77, double £110, 90cm range £114. Fixed price, no VAT, no surcharge across DA10 or DA11.
How long does the clean take?
A 2-bed Springhead Park apartment runs about five hours with two cleaners. A 4-bed Castle Hill Persimmon townhouse runs about seven and a half hours with two cleaners, longer if the integrated extractor canopy needs a strip-down or if the engineered-oak hallway needs a full wet shampoo. We can put a third cleaner on a four-bed if you need a same-day morning slot.
Do you guarantee my deposit back?
We guarantee the clean against the agent-approved 57-point checklist. If the inventory clerk flags any item on that checklist within 48 hours we come back and put it right at no charge. We have a 97% first-time pass rate across the corpus, £1.2m of deposits already recovered for tenants on the book, and we work with 300+ letting agents across the south-east. We cannot guarantee a deposit return because deposits are decided by the clerk and the scheme not by us, but the re-clean guarantee covers the cleaning ground.
Are you insured?
Yes. Monster Cleaning Ltd, Companies House 9919639, registered since 2014, holds public liability and employer’s liability cover. Certificates available on request before the booking.
Do I need to be there for the clean?
No. The most common arrangement on Castle Hill and Springhead Park is keys collected from the agent on the morning and dropped back the same afternoon. We text you when the team arrives, when they finish, and we send the photographic report straight after.
Do you bring all the cleaning products?
Yes. Two cleaners arrive with full kit including degreaser, scale paste, grout cleaner, glass polish, microfibres, mop and machine, ladder, and a wet carpet machine if carpet is on the booking. You do not need to leave anything behind.
What if my agent uses a specific inventory company?
We work to the 57-point agent-approved checklist regardless. The big inventory firms across DA10 and DA11 – InventoryBase users, No Letting Go, the Wards in-house schedule, the Robinson Michael & Jackson Gravesend office schedule – all use a comparable line-item structure. The Ebbsfleet stock is on a developer-photo schedule by default and we work to that standard.
Do you cover the Springhead Park apartments behind Ebbsfleet International?
Yes. The Springhead townhouse runs and the apartment blocks on the immediate south of the international station are on the regular round. We know the parking restrictions on Marlowe Way, the bin-store and intercom layout in the blocks, and the developer-spec finish on the corner flats.
Do you cover the Ashmere Bellway and Redrow phase 1 and phase 3 stock?
Yes. The Ashmere phase 1 reserved-matters stock from 2020 – the 281 dwellings – is now occupied and turning over on let, and the phase 3 stock is coming through the EDC committee report cycle. We work both phases and know the bathroom tile-grout shadowing pattern that the clerks flag on the master ensuite.
Do you handle small HMO common parts under the Dartford Article 4 north of the A2?
Yes. Dartford Borough Council Article 4 from 9 December 2025 north of the A2 means a C3-to-C4 change of use needs planning permission, but where a small HMO has consent the common-parts clean – hallway, kitchen, shared bathroom, stairwell and bin store – is part of our normal scope. Most Ebbsfleet Garden City lets are single-family C3 not HMO so this is the exception not the rule.
What about hard-water mineral scale on the chrome shower screen?
Thames Water DA-postcode supply runs in the very-hard chalk-aquifer band, well over 270 parts per million. The chrome on a 2024 Persimmon ensuite films back inside ten days. We work the shower screen runner pane by pane with a scale paste, descale the head and the riser rail, and run the same paste under the basin mixer spout. On a four-year tenancy the screen runner can need two passes.
Can you do same-week or next-day jobs?
Most of the time, yes. The Castle Hill and Springhead Park book moves fast at month-end and around the school-year handover, but a midweek slot is usually open within 48 to 72 hours of the call. Phone 0333 555 2076 first and we will tell you what we have.
Do you clean the integrated extractor canopy over the kitchen island on a Persimmon Castle Hill townhouse?
Yes, that is the headline item across the Ebbsfleet stock. We strip the canopy down to the housing, soak the baffle filter in a degreaser bath, lift the amber halo off the glass front, and refit a fresh paper baffle if the developer fitted one. It is included in the four-bed line, not a separate add-on.
Do you cover the Whitecliffe Eastern Quarry approach and the Alkerden village as it comes online?
Yes. Whitecliffe is the umbrella for the 660-acre former Eastern Quarry across Ashmere, Alkerden and Castle Hill. Alkerden is the central village still building out, Ashmere is on the west, Castle Hill on the east. We work all three and we will work the Ebbsfleet Central East regeneration approach as that comes through reserved matters.
How do you handle the engineered-oak hallway commute-wear strip on a Castle Hill four-bed?
Wet machine with the right pad and the right product, worked along the wear strip from the front door through to the kitchen. We are careful with the lacquer – the wrong pad will haze it and that is a worse line item on the clerk’s schedule than the original wear. On a four-year HS1-commute tenancy the strip can need two passes and we sometimes recommend a refresh oil after the second pass at no extra cost in the four-bed line.
Ready to book
Phone 0333 555 2076 or email [email protected] with the postcode, the bedroom count, the agent the let is through, and the check-out date. Same-day fixed-price quote, two cleaners on the morning, photographic report to you and the agent within four hours of finishing, and the 48-hour re-clean guarantee in writing. Castle Hill, Springhead Park, Ashmere, Alkerden, the Whitecliffe approach, and the Northfleet and Greenhithe fringe – we know the streets and we know the clerks.