Ask us for a regular clean in Guildford and you get the same cleaner back every week, not whoever the rota spat out that morning. That one decision is what most people who ring us are actually after, and it is the thing the big agencies are worst at.
Last updated April 2026. Written by the team at Monster Cleaning Ltd, 255 Upper Richmond Road West, SW14 8QS.
We are a domestic cleaning company that covers Surrey from Guildford outward: regular home cleaning in Surrey from £22 an hour with no VAT and no call-out fee, plus standalone one-off deep cleans by a small team. Two different services, two different prices, and we will say plainly which one suits you.
This is not our end-of-tenancy work. If you are moving out and need the place handed back spotless for the landlord, you want end of tenancy cleaning in Surrey instead, which is priced and run as its own job. This page is about keeping a home you live in clean, week after week.
Regular cleaning and what it costs
Regular domestic cleaning is a retainer. You keep one cleaner on the home and they come on a set day, so they learn your place: which radiator the cat sleeps behind, that the spare key is with next door, that you would rather the books were left alone. We do this two ways. A weekly round is £22 per cleaner per hour. A fortnightly round is £24 per cleaner per hour, a little higher because more grime builds up between visits and the work is denser.
No VAT. No call-out fee. The rate is the rate.
So a three-hour weekly clean is £66, every week, same cleaner, same time. A fortnightly visit usually runs two to three hours, which puts it between £48 and £72 depending on how big the home is and what you want covered. There is no tiered ladder and no minimum number of hours to qualify for the rate. One cleaner, one honest hourly rate, and you choose how long they stay.
Want the ironing dealt with too? We add ironing at £12 an hour on top of the cleaning time, billed only for the hours actually spent on it. Plenty of our Guildford clients book a three-hour clean and a fourth hour of ironing on the same visit so the whole lot is done in one go.
You keep one cleaner on the home and they come on a set day, so they learn your place
What does a regular clean cover? Kitchens and bathrooms first, because that is where a home shows its dirt: hobs, sinks, the loo, taps, shower screens, mirrors. Then floors hoovered and mopped, surfaces and skirtings dusted, beds changed if you leave the linen out, bins emptied. If you have a standing preference, tell the cleaner once and it sticks, because it is the same person each time.
A one-off deep clean is a different job
A one-off clean is a separate service, priced separately, and we do not pretend otherwise. It is not a single regular cleaner working a long shift. It is a small team, usually about two cleaners for three hours, who arrive together and go hard at a home that has been let go a bit or needs a reset before guests, after a party, or at the turn of the seasons.
The rate for a one-off is £26 per cleaner per hour, with a £67 minimum charge so a tiny job still covers the travel and the kit. Two cleaners for three hours is the common shape, and that gets a surprising amount done: inside the oven if you add it, behind furniture, the limescale on the shower glass, skirtings, doors, the tops of things nobody reaches week to week.
People mix the two up, so here is the plain version. Regular cleaning keeps a home ticking over with one familiar cleaner at £22 or £24 an hour. A one-off is a team blitz at £26 an hour with that £67 floor. Different cleaners, different price, different purpose. Some clients book a one-off to get a grimy flat back to baseline, then put a weekly round on top to keep it there.
The hard water problem in Guildford
Guildford sits on chalk. That chalk is why the water here is some of the hardest in the country, measured at well over 280 ppm and as high as 304 ppm in parts of GU2, which by any scale is very hard. Thames Water supplies most of the town and does not soften it.
What that means for your home is limescale, and lots of it. Chalky white crust on the kettle, cloudy taps within days of cleaning them, a dull film creeping across the shower screen, scale rings in the loo and the kitchen sink. A new cleaner who does not know Guildford water wipes a tap, declares it clean, and an hour later it has hazed over again. Ours know. They descale rather than just wipe, and on a regular round they keep on top of it so it never gets a grip in the first place. It is one more reason the same cleaner every week beats a rotating cast who treat your bathroom like it could be anywhere.
Where we clean across Surrey
Most of our Surrey work sits in and around Guildford and the old villages that became its suburbs. We clean a lot in Charlotteville, the run of little cottages tucked between Shalford Road and Sydenham Road under Pewley Down, where the rooms are small and the period detail wants a careful hand. We are out in Onslow Village, Stoughton up by The Wooden Bridge, Merrow and Burpham, and in the new riverside flats near the centre.
Those new flats are a growing slice of the work. St Mary’s Wharf, the big riverside development on the old Debenhams site about four minutes from the station, is exactly the sort of place we clean: open-plan, lots of glass, owners and renters who commute and want the home sorted while they are out. Guildford station runs fast trains to Waterloo, the quickest around half an hour and services every fifteen minutes, so a big share of our clients are out of the house all day and would rather come home to a done flat than spend Saturday on it.
Town-centre flats, Victorian terraces up the hills, family houses in the suburbs, period cottages. The stock varies, and the clean varies with it. We bring the kit, the cloths and the cleaning products as standard, so you do not need a cupboard full of sprays waiting.
How we keep the same cleaner on your home
Monster Cleaning Ltd has been going since 2014. Companies House number 9919639, if you like to check who you are letting in. Our HQ is at 255 Upper Richmond Road West in London, SW14 8QS, and Surrey is one of the areas we have covered for years.
We will be straight about the reviews. Our Trustpilot sits at 3.1 out of 5 across 128 reviews, and we read the rough ones as closely as the good ones, because keeping a regular cleaner on a home is exactly where a cleaning firm earns or loses its name. The fix we landed on is simple: hold the cleaner steady, brief them properly on your home, and back it with a re-clean guarantee.
That guarantee is the honest part. If a regular clean misses the mark, tell us within 24 hours and we send the same cleaner back to put it right at no extra cost. We would rather fix it than argue about it. A familiar cleaner who already knows your home makes that promise easy to keep, which is the whole point of the retainer.
Cover matters too.
Every cleaner who comes to your home is one of ours, briefed on your preferences and on Guildford’s water, and if yours is off sick or on holiday we will tell you and offer a covered visit rather than just not turning up. You are never left guessing on a Monday morning whether anyone is coming.
How to book
Ring us on 0333 555 2076 or email [email protected] and say roughly where you are in Surrey, how many bedrooms, and whether you want a regular round or a one-off. We will give you a price on the call, no survey visit needed for a standard home.
If it is a regular clean, we match you to a cleaner who covers your part of Guildford and pick a day that suits, and that becomes your slot. If it is a one-off, we book a team and a date and give you the total against the £26 hourly rate and the £67 minimum before anyone sets off. No hidden extras, no VAT bolted on at the end.
For background on how the regular and one-off services differ, and on our oven and carpet work, the domestic cleaning overview lays it out. If a clean throws up a job that needs specialist kit, we also do carpet cleaning in Surrey and oven cleaning in Surrey as add-ons or on their own.
Frequently asked questions
How much is regular domestic cleaning in Surrey?
Regular cleaning is £22 per cleaner per hour on a weekly round and £24 per cleaner per hour fortnightly. There is no VAT and no call-out charge. A three-hour weekly clean works out at £66.
Why is the fortnightly rate higher than the weekly one?
A fortnightly clean is £24 an hour against £22 weekly because more dirt builds up over two weeks, so each visit is harder, denser work. It is not a penalty, just the extra effort priced honestly.
How is a one-off clean different from regular cleaning?
A one-off is a separate service done by a small team, usually about two cleaners for three hours, at £26 per cleaner per hour with a £67 minimum charge. Regular cleaning keeps one familiar cleaner on your home instead.
Do you charge VAT or a call-out fee?
No. The hourly rate is what you pay, with no VAT added and no call-out or booking fee on top. We quote the price on the phone and that is the price.
Will I get the same cleaner every time?
Yes, that is the point of a regular round. We keep one cleaner on your home so they learn your place and your preferences. If they are ever off sick or on holiday, we tell you and offer a covered visit.
Can you do the ironing as well?
Yes. We add ironing at £12 an hour on top of the cleaning time, charged only for the hours spent on it. Many clients book a regular clean and an extra hour of ironing on the same visit.
Do you bring your own cleaning products and equipment?
Yes, we bring the cloths, kit and cleaning products as standard. If you would rather we used a particular product on a surface, leave it out and tell the cleaner once and they will use it.
What does a regular clean actually cover?
Kitchens and bathrooms first, then floors hoovered and mopped, surfaces and skirtings dusted, bins emptied and beds changed if you leave the linen out. You set any standing preferences and they stick, because it is the same cleaner each visit.
How do you deal with the limescale from Guildford’s hard water?
Guildford water is very hard, over 280 ppm off the local chalk, so taps and shower glass scale up fast. Our cleaners descale rather than just wipe, and on a regular round they keep on top of it so it never builds.
Which parts of Surrey do you cover?
We work across Guildford and its suburbs, including Charlotteville, Onslow Village, Stoughton, Merrow, Burpham and the new riverside flats near the station. Tell us your postcode and we will confirm a cleaner covers your road.
How quickly can you respond if a clean is not right?
Tell us within 24 hours and we send the same cleaner back to put it right at no extra cost. A familiar cleaner who already knows your home makes that re-clean guarantee straightforward to honour.
How do I book a cleaner in Surrey?
Ring 0333 555 2076 or email [email protected] with your area, the number of bedrooms and whether you want a regular round or a one-off. We give you a price on the call, with no survey visit needed for a standard home.