If you’ve moved out of a Heron flat on Moor Lane before, you already know the bit the inventory clerk will spend twenty minutes on: the Miele extractor over the induction hob, the Lutron keypad surrounds, and the rainfall shower in the master en-suite where Thames Water has been laying down scale at roughly 290 mg/l hardness for as long as you’ve been the tenant. Get those three right and the rest of a City of London check-out tends to fall into place.
Last updated April 2026. Pricing reflects the City of London EC2 premium and applies across The Heron, Roman House, Britannic House, the Brewery, Finsbury Square and the small handful of resi blocks tucked between Moorgate station and Bunhill Fields.
Here’s the short version. We clean end-of-tenancy in Moorgate from £207 for a studio up to £425 for a four-bed, with a 57-point agent-approved checklist and a 48-hour re-clean guarantee if anything fails the inventory.
Why Moorgate deposits get deducted
The City of London is not a normal London letting market. Most of EC2 is offices. The resi pocket is small, premium, and dominated by a dozen-odd named blocks: The Heron at 5 Moor Lane, Roman House on Wood Street, Britannic House by the old BP HQ, City Forum on the Hackney border, the Brewery flats on Chiswell Street, and the residential fringe blocks on Finsbury Square that look out over Bunhill Fields. Every one of those is managed by an agent who deals with City tenants on six-figure salaries, and every one runs a tighter inventory than a standard London borough.
That tight inventory is why deductions happen. A Foxtons or JLL clerk on a Moor Lane two-bed will spend forty-five minutes on the kitchen alone. They lift the Miele induction hob to look at the seal underneath. They take the extractor mesh out and photograph the back of it. They pull the integrated dishwasher cutlery basket and photograph the spray arm. They open the under-sink waste cupboard and check the bin runner. None of that is unusual for a £900,000 flat. None of it is what most outgoing tenants are prepared for.
The deductions split into four buckets. Kitchen detail (the appliance interiors and the cabinet runners) is the biggest. Shower descale comes second because Thames Water hardness in EC2 sits in the 250-350 mg/l band that scientists call “very hard” and that you can see as a milky bloom on chrome under any flash photograph. Limescale at that level builds a visible film on a rainfall handset inside six months if nobody descales between cleans. Floor detail is third (parquet edges, herringbone joints, skirting paint scuffs from furniture pads). Window glass and reveals come fourth, mostly because the floor-to-ceiling glazing on the newer blocks shows every smear from the inside.
The Renters’ Rights Act 2025 — what changed
The Renters’ Rights Act 2025 abolished Section 21 no-fault evictions for assured shorthold tenancies and folded existing tenancies into periodic tenancies from October 2025 onwards. For Moorgate that matters in two ways. First, more landlords are inspecting mid-tenancy than they used to, because the route to recovering possession at the end of a fixed term has gone. Second, the act tightened the rules around what counts as a permitted deduction. The schedule still runs through one of the three government-approved schemes — the Tenancy Deposit Scheme, mydeposits, or DPS — and the deduction has to be reasonable, evidenced, and not for fair wear and tear.
Cleaning is the single most-disputed deduction category every year. Government guidance on tenancy deposits is clear that a landlord can charge for returning the property to the standard of cleanliness it was in at check-in, but cannot charge to upgrade it. The practical implication for Moorgate residents: get a copy of your check-in inventory before you book the clean, read what it says about the Miele appliances and the shower head, and tell us what was already noted as marked or worn so we don’t waste time getting something to a standard the inventory never recorded.
The City of London Corporation as your council
EC2 sits inside the City of London Corporation, which is your council in everything but name. The Corporation’s private renting pages point tenants at the same statutory protections as the rest of England, but the Corporation itself runs a small private-housing team that gets involved when a managing agent for a block has stopped responding. That doesn’t usually affect a clean directly. What does affect it is the Corporation’s restrictions on commercial vehicles in the City core during the working day, which is a logistics problem we’ll come back to lower down. There is no residents’ parking permit scheme of the type you’d see in Hackney or Islington — just a handful of pay-and-display bays on Finsbury Square that fill by 8am.
Block-specific quirks we see repeatedly
Each named block has a checkout pattern. The Heron at 5 Moor Lane runs concierge access between 8am and 8pm, so we book in for a 9am start and finish before evening handover. Roman House lifts are tight and slow, which means floor steam-cleaning kit gets staged in two trips. Britannic House has porter-controlled service-lift booking that needs 24 hours’ notice. The Brewery flats on Chiswell Street have a service-yard entrance that’s easier than the front, but the gate code rotates monthly. Finsbury Square fringe blocks have window-cleaning restrictions that limit external glass to scheduled contractors only — internal sides are us, external sides aren’t, and most check-out inventories accept that distinction if it’s documented in the original tenancy.
“Monster came on the Tuesday morning before our Friday check-out at The Heron. We’d been in the 2-bed on the 26th floor for three years. The Miele wine fridge had a layer of dust on the back of the rear panel I didn’t even know existed. The crew pulled the cooker hood mesh, descaled both rainfall heads, took the Lutron faceplates off and wiped underneath. Foxtons released £4,320 of the £4,500 deposit eight days later. The £180 was for a chip on the dining table, nothing to do with the clean.\” — Adelaide, 2-bed at The Heron, 5 Moor Lane EC2Y, three-year tenancy, billed nine hours.
Streets, blocks and inspection patterns
We work the EC2 resi pocket as one round. The named blocks and streets we cover regularly:
- The Heron, 5 Moor Lane, EC2Y — 36-storey resi tower, 284 flats, Miele kitchens, Lutron lighting
- Roman House, 19 Wood Street, EC2Y — Berkeley refurb, 88 flats, Bulthaup or Boffi kitchens by floor
- Britannic House / 1 Finsbury Circus, EC2M — period office conversion, period detail and modern fit-out mixed
- The Brewery, Chiswell Street, EC1Y — courtyard development, the resi block on the south side
- City Forum, City Road, EC1Y — at the EC2A boundary, modern 2010s build
- Finsbury Square fringe blocks (numbers 30, 50, the East side)
- One Crown Place, Sun Street, EC2A — Hong Kong-developer build, 2019 completion
- Bunhill Row, EC1Y — small 1990s and 2000s blocks running up to the cemetery
- Moorgate itself between London Wall and Liverpool Street, the few remaining flats above ground-floor commercial
- South Place and Eldon Street, the small loft conversions in the older office stock
What inventory clerks tend to flag in this stock, in our experience, runs along three tracks. In the new-build towers (Heron, One Crown Place, City Forum) it’s appliance interiors and Lutron faceplates — the integrated Miele or Gaggenau ovens have removable trim, the dishwashers have removable spray arms, and the lighting control plates collect a fingerprint film that nobody routinely wipes. In the period conversions (Britannic House, Roman House, the Finsbury Square buildings) it’s the high cornicing and picture-rail dust, the original sash windows where the resi conversion kept them, and the parquet edges where furniture has marked the wax. In the loft conversions on South Place and Eldon Street it’s the exposed brick, the steel beams that pick up cobwebs at ceiling height, and the kitchen extractors which in some lofts vent through long internal ducts that drop grease at the bend.
Moor Lane, the tower frontage
Moor Lane runs from London Wall up to Silk Street. The Heron sits on the west side. North of it is the Barbican boundary; south is the Moorhouse office block. The bus stop on Moor Lane (route 100, Shadwell to St Paul’s) is the simplest crew arrival point if we’re coming from the Tower.
Wood Street and London Wall
Wood Street is Roman House’s address but the entrance is round the corner from the dining options on Wood Street itself. London Wall is six-lane traffic from 7am, and the resi entrances all sit on the quieter side streets. Service vans need to use the back where allowed.
Finsbury Square and the Bunhill side
This is the quieter end. Finsbury Square has the underground car park (City of London Corporation managed) which fills with commuters by 9. The fringe resi blocks all have bin chutes that get audited by management — kitchen waste left in a flat at check-out is a common deduction we see, and we always strip the kitchen bin and wash the chute opening.
What’s included
The 57-point agent-approved checklist runs through every room in a defined order so nothing gets missed. The order matters because dust falls. We do high surfaces first.
Kitchen
The Moorgate kitchen is almost always integrated. Miele, Gaggenau, Bosch, occasionally Bulthaup or Boffi at the higher-end blocks. We pull the hob, take the extractor mesh out and degrease both sides, remove the oven trim and clean the door glass interior, take out the dishwasher cutlery basket and clean the spray arm and seal, lift the fridge and freezer drawers and wipe the runners, clean inside the integrated wine fridge if there is one, descale the kettle, run a hot wash through the dishwasher with a tablet, wipe every cabinet door front and the runners on the soft-close drawers, clean the splashback grout, descale any chrome on the tap and waste, and polish out the sink. The Lutron or Crestron control plate over the dining table gets faceplate-off treatment.
Bathrooms and en-suites
Limescale removal is the headline job in EC2. Thames Water hardness in this part of London is in the 250-350 mg/l band according to Thames Water’s water quality data, which means scale build-up on a chrome rainfall handset that hasn’t had a proper descale for six months will be visible to a flash camera. We use a scale remover paste on every chrome surface, leave it for the dwell time, then rinse and polish. The shower screen tracks get a separate descale. Toilet U-bend, cistern interior, taps, waste covers, all the way through. Mirrors finished with a microfibre. Extractor grilles unclipped and washed. Tile grout in colour-matched fashion (we don’t bleach dark grout white).
Bedrooms and living spaces
Wardrobes emptied and the interiors wiped, including the rails. Skirting boards behind the bed (where furniture pads have left a felt mark on the paint we’ll note it but won’t repaint — that’s redecoration, not cleaning). Picture-rail and cornice dust. Window reveals and ledges. Internal glass on the floor-to-ceiling windows in the towers (external glass is usually a building contractor and not in scope). Carpet vacuumed in two directions. If carpet shampoo has been booked we run the extraction unit on a slow pass.
Throughout
Hallways, lift lobbies if private, internal doors both sides, door frames, light switches, sockets, thermostats, intercom panels, smoke detector covers, internal floor edges. The whole flat finishes with a hot-water mop on hard floors and a final walk to check we haven’t missed anything. The crew lead signs off the 57-point sheet.
What it costs
Moorgate sits in our City of London premium tier because the stock is premium, the inventories are tighter, and the integrated kitchens take longer than a standard borough EOT. Studios start at £207. One-beds £243. Two-beds £339. Three-beds £339. Four-beds £425. Add £36 per bedroom for carpet shampoo, £43 for a living room shampoo, £115 for a whole-flat carpet on a two-bed, £77 for a single oven deep clean if the oven has been used heavily and needs more than the 57-point step, £110 for a double, £114 for a 90cm range. Hourly rate if the job doesn’t fit a standard EOT shape is £30 per cleaner. We can quote ovens, carpets and windows together as a bundle if you want a single number.
Every quote is fixed for the scope agreed at booking. We don’t add a charge on the day for limescale or extractor grease — those are part of the standard EOT, and the price you see at booking is the price we invoice.
How booking works
Five steps and we’re in.
- Phone 0333 555 2076 or email [email protected] with your block, the floor, the bedroom count, and the inventory date. If you have the check-in inventory PDF, attach it.
- We confirm a date and crew size, usually within four hours. Most Moorgate jobs are next-day or within 48 hours.
- We turn up between 8.30 and 9am on the booked day. The crew lead phones the building concierge before arrival to clear lift booking.
- The clean runs the 57-point list. Studio is one cleaner four to five hours. Two-bed is two cleaners six to eight hours. Three-bed is three cleaners six to eight hours. Four-bed is three to four cleaners a full day.
- We invoice on completion. If anything fails the check-out within 48 hours we come back at no charge.
Same-day is possible if we’ve got slack in the rota, but Moorgate runs busy on Mondays and Fridays because the City letting market does its tenancy turnovers around weekends.
Related services and neighbouring areas
Plenty of Moorgate jobs add an oven deep clean or a carpet shampoo to the EOT. We also do oven cleaning as a standalone service, carpet cleaning with hot-water extraction, upholstery cleaning for sofas and armchairs, internal window cleaning for the floor-to-ceiling glazing, and after-builders cleaning for newly fitted-out flats. The same teams cover the rest of the City — see our end of tenancy cleaning across the City of London hub for sibling areas, and we run regular rounds in Golden Lane, Barbican, the Fleet Street pocket, and the small Mansion House resi blocks. Moorgate sits north-east of the City core, with Hackney’s southern edge running just above Bunhill Fields, so we cross over with our Shoreditch and Old Street rounds when the rota lines up.
Frequently asked questions
How much does end of tenancy cleaning cost in Moorgate?
Studio £156, one-bed £207, two-bed £243, three-bed £339, four-bed £425. The City of London resi pocket carries our premium tier because the stock is integrated-kitchen new-build or high-end period conversion and the inventories are tighter than a standard borough.
Do you cover The Heron at 5 Moor Lane?
Yes, regularly. We’ve cleaned every floor of The Heron at some point. We know the concierge, we know the lift booking process, and we work to the building’s 8am-8pm access window.
What about Roman House on Wood Street?
Yes. Roman House lifts are slow and tight, so we plan kit staging in two trips and book the porter for the morning slot. Same crew, same checklist, same guarantee.
Do you do the Brewery flats on Chiswell Street?
Yes. The service-yard entrance is easier than the front for a van, and the gate code rotates monthly so we confirm with the on-site team on the morning.
Can you handle the integrated Miele and Gaggenau appliances most Moorgate kitchens have?
Yes. The crews are trained on Miele, Gaggenau, Bosch, Bulthaup, Boffi and the Sub-Zero/Wolf combinations you sometimes see in the higher-floor units at The Heron. We pull every removable component, clean it, and put it back.
Will you descale the rainfall shower handset?
Yes, descale of every chrome surface in the bathroom is part of the standard EOT, no extra charge. Thames Water hardness in EC2 means descale is the single most important bathroom job. We use a scale-removing paste with the proper dwell time, not a sponge.
How long does a Moorgate two-bed take?
Two cleaners, six to eight hours. A new-build Heron two-bed with integrated kitchen and two en-suites is towards the eight-hour end. A simpler 2010s build with one bathroom is six.
Do you guarantee the work?
Yes. 48-hour re-clean guarantee. If anything on the inventory clerk’s check-out report fails and it relates to cleaning, we come back inside 48 hours at no extra charge.
What is your first-time pass rate?
97% over the last twelve months across our City of London rounds, measured against agent check-out reports from Foxtons, JLL, Hudsons, Frost Meadowcroft and Hamptons.
How much in deposits have you helped recover?
£1.2m across all our London EOT work since 2014. The City of London resi book is a small slice of that but a heavier-deposit slice — average Moorgate deposit on our books is around £4,200.
Which letting agents have you worked with?
300+ letting agents across London. In Moorgate specifically we know the inventory specs from Foxtons City, JLL, Hudsons, Frost Meadowcroft, Hamptons, Knight Frank Aldgate, Dexters City and Benham & Reeves. We adapt the 57-point checklist to whichever clerk is coming.
Do I need to be at the flat during the clean?
No. Most Moorgate clients hand the keys to the concierge and let us collect on arrival. We sign in at the desk and sign out when we leave.
Do you do same-day bookings?
Sometimes. Mondays and Fridays are tight in EC2 because that’s when the City lettings turnover concentrates. Tuesday to Thursday we can usually fit something in.
What about parking?
We don’t park in the City core during business hours. The crew arrives on the Tube (Moorgate is on the Northern, Elizabeth, Hammersmith & City and Thameslink lines) or by van to a service entrance with permission. There’s no residents’ permit scheme in EC2 like Hackney has, just pay-and-display on Finsbury Square that fills early.
What if my landlord disputes the result?
Your deposit is in TDS, mydeposits, or DPS. All three run a free adjudication process if you and your landlord can’t agree. We supply you with the dated 57-point sign-off sheet and any photos — that’s the evidence the adjudicator wants.
How does the Renters’ Rights Act 2025 affect my check-out?
The act ended Section 21 and moved tenancies to a single periodic structure. For check-out specifically, the deposit return rules are unchanged — you still go through the scheme that holds your money, and the deduction has to be reasonable, evidenced, and not for fair wear and tear. The gov.uk guidance on deposit protection is the canonical reference.
Ready to book?
Phone 0333 555 2076. Email [email protected]. Tell us the block, the floor, the bedroom count, and the inventory date. We do the rest. Monster Cleaning Ltd, Companies House 9919639, trading from 255 Upper Richmond Road West SW14 8QS since 2014, Trustpilot 3.1/5 across 128 reviews.