End of tenancy cleaning in and around Stratford Village

The clerk who walks a flat above Stratford Broadway heads for the tiled front hall before anything else, because a hundred years of shoe-marks settle into the pattern grout and a hoover will not shift them. That is the sort of detail that decides a deposit in old Stratford, and it is where our end of tenancy cleaning starts. We are a family-run firm working the E15 streets around Gerry Raffles Square and the Theatre Royal since 2014, charging by the job and never by guesswork, at £30 per hour per cleaner where a part clean is all you need, with a 48-hour re-clean guarantee on every booking. Ring 0333 555 2076 for a fixed price.

Last updated June 2026. We cover the E15 core of old Stratford: The Grove, Salway Road, the Broadway parade, Leytonstone Road, Henniker Road, Maryland Road and the streets up towards Maryland Point. This page sits inside the borough directory at End of Tenancy Cleaning Newham.

Two Stratfords, one railway line

There are two Stratfords, and the railway divides them. Ask anyone who does not live here and they picture Westfield, the towers and the Olympic Park. That is the newer side, the build-to-rent flats over at East Village in E20, a world of concierge desks and induction hobs. This page is about the other one: the old town centre in E15, the streets between Stratford Broadway, the Theatre Royal at Gerry Raffles Square, St John’s Church on the Broadway island and Maryland Point. Late-Victorian and Edwardian terraces, conversion flats over the shops, ex-council blocks and a ring of newer infill. The two sides look nothing alike, and neither does the clean.

The old heart is a proper renters’ patch, and a fast-churning one. Stratford station sits right on the edge of it, one of the best-connected in London: the Central and Jubilee lines, the DLR, the Elizabeth line, the Overground Mildmay line, c2c and Greater Anglia, with Stratford International a short walk on. That connectivity is why the tenancies here turn over so fast. University of East London and Birkbeck both have a Stratford presence, so students, young professionals and sharers cycle through on tight yearly leases, and fast churn means a great many hand-backs with a deposit on the line.

There are two Stratfords, and the railway divides them.

None of that is the picture most outsiders carry. They think glass and escalators. The village is older, tighter and lower, with bay fronts and tiled paths and the odd cast-iron fireplace still in the front bedroom, and it needs cleaning like the older stock it is.

The stock behind the Broadway, street by street

Most of the housing here is older than the area’s reputation suggests. The Grove and Salway Road, the lanes close to the Theatre Royal, go back to the 1880s and 1890s. The streets running off the Broadway towards the Greenway came a little later, into the early 1900s. There is a band of 1930s council rebuilding where wartime bomb damage was patched, and a quieter run of post-2000 flats above the parade and among the town-centre blocks. The job we book most is a two-storey bay-fronted terrace with picture rails, deep skirtings, a tiled mosaic path under the porch and a small cast-iron surround in the front room.

Every one of those features is a place dirt gathers and a place a clerk looks. The tiled vestibule holds shoe-marks in the pattern grout. The picture rail and deep skirting carry a top-edge dust line daylight hides. The cast-iron surround spots if you spray it, so it gets a soft brush by hand. The front bay’s timber window box picks up road grit along its lower pane edge, worst near the Broadway where dust drifts off the Romford Road approach. Old stock, cleaned as old stock.

Average private rent across Newham reached about £1,910 a month by early 2026, up roughly 8.5% on the year before, on ONS figures (ONS private rent and house prices). Two-bed terraces around The Grove advertise in the £1,800 to £2,100 band; a refurbished three-bed towards Maryland tips past £2,400. Deposits on fresh sign-ups run bigger than three years ago, and agents have got fussier about hand-back condition, because there is always a queue of tenants behind you.

The water is the other constant. All of E15 sits in Thames Water hard-water territory, roughly 280 to 320 milligrams of calcium carbonate per litre, firmly in the very-hard band (Thames Water hardness information). At hand-back that shows as a chalky film on every chrome shower head, kettle, mixer-tap base and washing-machine drawer, back within a fortnight of the last wipe. Clerks photograph that film. We lift it with a measured weak-acid soak and a proper dwell time, then buff the chrome dry by hand the same day so it does not bloom again before the walk-through.

One quirk sits along the southern fringe. The Greenway, the footpath and cycle route riding on Joseph Bazalgette’s 1860s Northern Outfall Sewer embankment, runs past the bottom of the village from Bow to Beckton. Terraces backing onto it pick up cycle grime in the dry and a mud trail in the wet. On those rear windows we hand-wipe the glass and frames rather than spray, because the original putty on a hundred-year-old rear window lifts under any real pressure.

What an old-Stratford clerk marks down first

We work the whole E15 core, between Gerry Raffles Square, the old Stratford Centre and the Greenway. These are the roads that come up most on the booking line:

• The Grove, the original high street off the Broadway, with parade-flat conversions above the shops
• Salway Road, the older lane behind the Theatre Royal, mostly 1880s and 1890s terraces
• Henniker Road, tighter two-up-two-downs, some in half-basement format
• Leytonstone Road and the Broadway parade, inter-war flats with post-2000 conversions above
• Maryland Road and Maryland Point, the band running north towards Maryland station on the Elizabeth line
• The town-centre infill blocks off the Broadway, newer flats that still take an older-stock brief on the shared parts

The letting side mixes big branches with long-running independents. Strettons, an East London firm going back to 1931, runs family-terrace instructions from its desk at 63 Broadway. Bairstow Eves has a Stratford branch listing a fair share of the better-presented two-beds. haart and Foxtons of Stratford cover the corporate-relocation end. Most of the time the tenant books us and we copy the agent on the photo pack; some agents book us direct. One landlord who lets three flats on The Grove put it simply after a June clean.

“I hand these keys back to a Strettons clerk who does not miss much. Monster is the only firm I use now, because the report comes back clean and I do not spend a fortnight arguing about a deposit.”
David O., landlord, The Grove E15, June 2026

Here is what those clerks actually flag on these streets and this stock, roughly in the order it tends to fail, worst first on the older E15 terraces:

1. The tiled mosaic path under the front porch on an off-Broadway terrace. The pattern under the step holds every shoe-mark of the tenancy, and a vacuum will not touch it. Soft brush and damp cloth only
2. The wall-vented kitchen extractor canopy, inside. Amber film, grease residue, filter condition. The single most under-cleaned surface on a tenant-cleaned hand-back here
3. The timber window box on the front bay: lower pane edge, glazing-bead line, the dust on the inner sill. Hand-wipe only
4. Hard-water film on the chrome shower head, screen runner, kettle and washing-machine drawer
5. The bay underside on Broadway-facing terraces, where road dust drifts off the Romford Road approach
6. The cast-iron fireplace surround, dusted by hand under the mantel shelf, never sprayed
7. The picture-rail top edge and the deep hallway skirting
8. The cold-side bathroom window reveal and the silicone bead above the bath where condensation runs
9. The oven door inner glass, between the panes, where grease seeps in and bakes hard
10. Rear-window glazing on Greenway-backing houses, cycle grime dry and mud-spray wet

The order is not a guess. It is what we have watched get marked down, job after job, on this exact stock. A clerk on a new-build across the railway in East Village is reading a completely different list, which is one more reason we keep the two pages apart.

Inside a Stratford Village clean, room by room

The whole job runs to the 57-point agent-approved checklist. What follows is the shape of it on a typical bay-fronted terrace off the Broadway.

Kitchen

• Oven stripped fully, racks soaked separately, door inner glass split and cleaned between the panes, the line agents fail people on most
• Hob lifted, including the trim and the seal underneath
• Wall-vented extractor canopy unscrewed where it lifts, grease filter out for an alkaline soak, housing scrubbed back to clean metal
• Every cupboard and drawer inside, outside, on top, behind and underneath
• Fridge and freezer defrosted, washed through, seals scrubbed
• Washing-machine drawer and door seal, where the hard water leaves a grey film in weeks
• Sink, taps and waste descaled with a weak-acid soak, then hand-buffed dry
• Tile grout brushed, splashback polished, behind the kettle wiped
• Inside of all windows, including the original timber frames on the front bay
• Floor mopped last, finished dry

Bathroom

• Bath, shower tray, screen and tiles, with an acid descale on the shower head, screen runner and tap base, rinsed twice
• WC bowl, rim, hinge, base and behind, including the floor under the cistern
• Basin, taps, plug and overflow, chrome polished separately after the descale
• Mirror, cabinet, shaver socket and the extractor grille, which comes out brown more often than not
• Cold-side window reveal given a fungicidal wash where a condensation bloom has formed
• Floor mopped, edges done by hand

Bedrooms, living areas and the rest

• Wardrobes inside and out, drawer runners and rails wiped
• Skirtings, picture rails and dado rails where present
• Front-bay timber window box hand-wiped, lower pane edge descaled, bay underside dust-stripped
• Cast-iron fireplace surrounds brushed soft, never sprayed
• Carpet vacuumed both ways, marks spot-treated, with a full shampoo available as an add-on
• Hard floors mopped, edges hand-wiped
• Light fittings, the ceiling rose where it is original, switches, sockets and the thermostat
• Internal doors both sides, hinges, handles and the flat top edge nobody dusts
• Behind beds, sofas and freestanding furniture
• Tiled mosaic path under the porch, soft brush and damp cloth, no steam jet on the bedding mortar
• Banister, spindles, newel post and the hallway and landing skirtings
• Inside glass on every window, frames and locks dusted
• A last walk-through with a torch in low light, catching what daylight hides under the bay

We carry the lot, from the weak-acid descaler for the hard water to the soft brushes for the cast-iron. You buy nothing in.

What it costs, and the sum nobody does in time

The price is fixed on the booking call, and the number we quote is the number we invoice. Studios start at £156. One-bed flats are £207. Two-bed terraces are £243, the most-booked job in old Stratford, the format you find on Henniker Road and off The Grove. Three-bed family terraces are £339, the wider single-family runs up towards Maryland. Four-beds are £425, which here means a villa-front terrace or a larger shared house. Where a full end of tenancy is more than you need, by-the-hour work is £30 per cleaner.

Add-ons are priced the same way. Carpet shampoo is £36 per bedroom, £43 for the front reception, or £115 for the whole carpeted area of a two-bed. A single-oven deep clean is £77, already inside the standard end of tenancy and listed here only for reference; a double oven is £110 and a 90cm range with chrome-trim treatment is £114. Outside glazing on an upper conversion is quoted on site. There is no VAT line, no fuel surcharge, and no extra for a flat two flights up.

Now the sum. A two-bed at £243 against a deposit north of £1,800 is not really a decision, yet most tenants only run it after they have cleaned the flat themselves, failed the check-out and lost the first round. The first round is the cheap one to win.

We price the village as the village. The new-build flats across the railway are a different job with a different number, which is one more reason we hold the two apart.

“Four years in a two-bed off The Grove, and the oven was the landlord’s big worry, honestly a state, part my fault and part years nobody had touched it. Two cleaners, most of a day, carpets on top. Braced for a deduction and the Bairstow Eves report came back clean. Full deposit back inside a fortnight, best money I spent all year.”
Aisha R., tenant, E15 4, May 2026

Licensing, deposits and the words that decide them

Newham ran the first borough-wide selective licensing scheme in England back in 2013, and it is now on its third five-year term. That matters here more than people expect, because a licensed borough runs a tighter hand-back. A licensed landlord sits on a public register, the council can ask to inspect, and the check-out agent works to a sharper brief than a clerk in a borough with no scheme at all. A clean is only as useful as the evidence behind it, so it helps to know the few terms that decide a deposit here.

Selective licence

A licence a private landlord must hold to let most homes in a designated area. Newham’s current scheme covers 22 of its 24 wards, running from 1 June 2023 to 31 May 2028, and old Stratford sits in the Stratford ward, fully inside it. The only two excluded wards are Stratford Olympic Park and Royal Victoria, on the new-build and docks side. Newham also runs additional licensing for houses in multiple occupation, borough-wide bar those same two wards, so a shared house off the Broadway carries its own paperwork on top. Council pages here can be slow to load for automated checks, so the dates are stated in prose rather than linked.

Check-in inventory

The photographed condition report made at the start of the tenancy. Your check-out is judged against it, line by line, so a surface logged as clean on day one is one a clerk expects clean on the way out.

Deposit protection

Your deposit must sit in a government-backed scheme such as the Tenancy Deposit Scheme or mydeposits, and it has to come back within ten days of an agreed figure under Housing Act 2004 s.214.

Renters’ Rights Act 2025

Live from 1 May 2026, it ended Section 21 no-fault eviction and turned fixed assured shorthold tenancies into rolling periodic ones. The cleaning side did not loosen: an agent still has to evidence any cleaning charge. What changed is timing, and in a high-churn patch like this one that means move-outs are less predictable, so book earlier than you used to.

End of tenancy versus deep versus regular

An end of tenancy is the hand-back clean, judged against an inventory and backed by our guarantee. A deep clean is the same depth of work on a home you are keeping, with no inventory framing. A regular clean is light upkeep, and a domestic clean is that same upkeep on a retainer. The work on this page is the first one.

The practical takeaway for a tenant off The Grove or Henniker Road is blunt. If your clean is photographed and signed off, the agent will not push the deduction. If it is not, they will. For the route a dispute takes if it gets that far, Shelter’s deposit guide covers it from notice to repayment. We document every clean with timestamped photos and a checklist sign-off, so a dispute goes in with real evidence on file, the part most do-it-yourself check-outs never have.

If your clean is photographed and signed off, the agent will not push the deduction.

Booking, keys and the red-route problem

Booking is short. Ring 0333 555 2076 or email [email protected] with the address, the format, the bedroom count and the move-out date. We send a fixed price back by return, and that is when we talk through the carpet add-on, the oven type and any access quirks. You confirm by reply and we send a booking note with a copy of the 57-point agent-approved checklist. On the day, two to three cleaners arrive depending on the property. The same evening you get the photo pack and a written check-out report by email. If the inventory clerk flags a cleaning issue inside the 48-hour re-clean guarantee window, we come back free.

Parking is the awkward part, and worth saying plainly. Stratford Broadway is a red-route corridor with no kerbside stopping, so we never drop kit there. Most side streets, Henniker Road, Salway Road and the rest, are Newham resident-permit bays, so we arrange a visitor permit through you or pay the daily rate, and kit drops happen off the quieter roads. If you do not drive, none of this touches you, since the whole village is a short walk from Stratford or Maryland station. We sort the parking so you do not have to.

You do not need to be there. Most clients leave a key with the agent on the Broadway or in a key safe, and read the report that evening.

Nearby streets and the add-ons we get asked for

Old Stratford sits inside the wider Newham footprint, and the borough hub is the Newham end of tenancy hub. The closest siblings tell the same E15 story from different angles. Maryland is the band just north, more of the same terrace and conversion stock. Forest Gate South, up the Romford Road in its own conservation area, is Edwardian-terrace country again. West Ham sits over towards the Greenway. And East Village, on the post-2012 Olympic Park side in E20, is the new-build counterpart this page is deliberately not about: build-to-rent flats in one of the two licensing-excluded wards, a different clean entirely.

The bolt-ons people ask for most are the obvious ones. A carpet cleaning shampoo on the front reception of an off-Broadway two-bed where a pet has shed for a year or more, and a standalone oven cleaning on an older landlord-supplied cooker nobody has touched in years. If the inventory asks for outside glazing on an upper conversion, window cleaning covers it, and specialist floors, original boards or tiled halls, sit under floor cleaning. Any of these can ride along with the end of tenancy or be booked alone.

Questions we get asked

How much is end of tenancy cleaning in Stratford Village?

Studios start at £156, one-bed flats at £207, two-bed terraces at £243 (the most-booked job in old Stratford), three-bed family terraces at £339, and four-beds at £425. Carpet shampoo and double-oven add-ons are priced separately at the booking call. The price is fixed then and does not move.

How long does the clean take?

A two-bed terrace off The Grove runs six to eight hours with two cleaners. A three-bed house towards Maryland takes seven to nine hours with three. A one-bed on the Broadway parade is usually four to five hours. A studio is a long morning. We work to the checklist, not to the clock.

What is the difference between Stratford Village and East Village?

Stratford Village is the old town centre in E15, the streets between the Broadway, the Theatre Royal at Gerry Raffles Square, St John’s Church and Maryland Point, mostly late-Victorian and Edwardian terraces from the 1880s to about 1910 with some 1930s council infill. East Village is the new-build side in E20, the build-to-rent flats on the post-2012 Olympic Park in one of the two licensing-excluded wards. Two markets, two cleaning briefs, two separate pages.

Is Stratford Village inside the Newham licensing scheme?

Yes. Old Stratford sits in the Stratford ward, fully covered by the borough-wide selective licensing designation that runs from 1 June 2023 to 31 May 2028. The only two excluded wards are Stratford Olympic Park and Royal Victoria on the new-build side. Newham also runs additional HMO licensing borough-wide bar those two wards, so a shared house here needs its own licence too. Your landlord should hold a Newham licence, which requires a current Gas Safety record, an EICR and an EPC.

Do you guarantee the deposit back?

We cannot guarantee the deposit, because an inventory walks many lines we never touch, like paint, wear and tear and the landlord’s own furniture. What we guarantee is the cleaning side: if the inventory clerk flags any cleaning issue within the 48-hour re-clean guarantee window, we come back at no charge and put it right. 97% of our jobs pass the inventory first time.

What about the tiled path under the front porch?

The geometric mosaic under the front step on an old-Stratford terrace is one of the first things a clerk checks on the way in. Months of shoe-marks settle into the pattern grout, and a vacuum will not lift them. We brush the pattern by hand and finish with a damp microfibre cloth, never a steam jet, because steam pressure can lift the bedding mortar on the original tile bed.

What about the wall-vented kitchen extractor on the older terraces?

We pull the canopy panel where it lifts, take the grease filter out for an alkaline soak, scrub the housing back to clean metal and reset the unit. The amber film inside the canopy is the thing that looks back at a clerk’s torch the moment they shine one up.

What about hard-water scale on chrome shower fittings?

Thames Water hardness across E15 sits in the very-hard band, roughly 280 to 320 milligrams of calcium carbonate per litre. Chrome shower heads, screen runners, mixer taps and kettle elements need a measured weak-acid soak with a proper dwell time, then a hand-buff dry. We carry the kit for it, so nothing gets left half-descaled.

Are you insured?

Yes. Public liability cover is in place at £5m, with employer’s liability on top. We are Monster Cleaning Ltd, Companies House number 9919639, trading since 2014.

Do you bring all the cleaning products?

Yes. Everything from the weak-acid descaler we use on the hard-water scale to the soft brushes we use on cast-iron fireplace surrounds comes with us. You do not need to leave anything behind or buy anything in.

Do you work with the Stratford letting agents direct?

We are on the books of 300+ letting agents across London, including Strettons at 63 Broadway, Bairstow Eves in Stratford, and haart and Foxtons of Stratford. Some book us direct; most of the time the tenant books and we copy the agent on the photo pack.

How does parking work on the side streets?

Most of the kerbside bays around the village are Newham resident-permit bays, so we arrange a visitor permit through the resident or pay the daily rate. Stratford Broadway is a red-route corridor with no kerbside stopping, so kit drops happen off the quieter roads rather than on the Broadway itself.

How much have your tenants recovered in deposits?

Over the years our work has helped tenants recover £1.2m in deposits that would otherwise have gone on cleaning deductions. Every clean is documented with timestamped photos and a checklist sign-off, so a dispute can go to the Tenancy Deposit Scheme with proper evidence on file.

Book the Stratford Village clean

Phone 0333 555 2076 or email [email protected]. Tell us the old-Stratford address, the format, the bedroom count and the move-out date. The 57-point agent-approved checklist, the 48-hour re-clean guarantee and the 97% first-time pass rate come as standard; the only optional extras are carpet shampoo, a double oven, a range cooker and outside upper-floor glazing.

Monster Cleaning Ltd. Trading since 2014. Companies House 9919639. HQ at 255 Upper Richmond Road West, SW14 8QS London.