Kingston is one of the few towns this size in south-west London with no Underground station of its own, so our rounds here run on the trains out of Norbiton and Surbiton and the buses through the town centre. We know which streets that leaves awkward to park on, and we plan the day around it.
Last updated April 2026. Written by the team at Monster Cleaning Ltd, who have cleaned homes across south-west London since 2014.
We do regular and one-off domestic cleaning in Kingston upon Thames from £22 an hour per cleaner, with the same vetted face kept on your home.
That is the short answer most people ring up wanting. The longer version is on this page: how the two services differ, what each one costs, the local quirks that shape our rounds across KT1 and KT2, and a straight account of who we are. There is a fair bit of detail here because the regular clean and the one-off clean are genuinely two different jobs, priced two different ways, and it is worth knowing which one you actually need before you book.
Two services, not one rate
There are two ways to book us, and they are not the same thing.
The first is a regular clean on a retainer. We keep one cleaner on your home and visit week after week, or every other week if that suits you better. A weekly round is £22 per cleaner per hour. A fortnightly round is £24 per cleaner per hour, a little more because the gaps mean more to do each time. No VAT, no call-out charge, nothing added on after we have gone.
So a three-hour weekly clean is £66, flat. A shorter fortnightly visit of two to three hours lands somewhere between £48 and £72, depending on how long you book. You pick the hours; we give you an honest steer on the phone.
The second is a one-off, and it is a separate service with its own price. We send a team, usually two cleaners for about three hours, at £26 per cleaner per hour, with a £67 minimum charge. It is for the deeper, one-time jobs: before guests, after a party, when you have let things slide and want a reset. More on how that team works further down.
If you want the ironing done too, that is £12 an hour on top of the cleaning time. We set the iron going once the cleaning is finished rather than eating into the hours you booked for the floors and the bathroom.
We bring our own kit and products as standard for both services. Tell us first if you have a stone worktop, a strong feeling about bleach, or a dog that hates a particular smell, and we will switch to yours or bring something gentler. People mind about this more than they used to, and asking is easier than apologising.
The cleaner who stays
This is the part that matters once the novelty of a tidy house has worn off. Every cleaner on our books is interviewed in person, reference-checked, and shown how we like things done before they set foot in anyone’s home. We are not an app pairing you with whoever happens to be free that morning.
On a regular round you keep one named cleaner, and once that person has learned your home the visits get quicker and the standard climbs.
For a regular weekly or fortnightly clean we give you one named cleaner and keep them on your home. They learn it. They know the back bedroom radiator drips, that you like the bins done first, that the cat makes a break for the door the moment it opens. On a regular round you keep one named cleaner, and once that person has learned your home the visits get quicker and the standard climbs. You stop having to explain where the hoover lives.
People fall ill and people take holidays, so now and then your regular cleaner will be off. When that happens we offer a cover cleaner and brief them properly first, or we move your visit, whichever you would rather. We do not send a random stranger and cross our fingers.
That continuity is why we ask for a bit of notice on changes. A text the day before is plenty.
Pay after each visit, by card or bank transfer. There is no long contract and no block payment up front, so you can change the day, pause for a holiday, or stop the round whenever life needs you to.
One-off cleans, and the team
A one-off is a different animal, a team job done in one hit rather than a cleaner you keep. We usually send two cleaners for around three hours, because two people working a kitchen and a bathroom at once finish far faster than one person working alone for twice as long. The rate is £26 per cleaner per hour, and there is a £67 minimum charge to cover the call-out and roughly the first couple of hours on site.
People book these for all sorts. A flat near the Bentall Centre getting a proper going-over before the family visit at Christmas. A house in Norbiton after a birthday party nobody wants to face the morning after. A spring reset when the regular round has lapsed and the place needs more than a maintenance visit to claw back.
It is not a retainer, so there is no commitment afterwards. You can have a one-off and never see us again, or you can have one and then put your home on a regular round once you have seen how we work. Plenty of people do exactly that.
One thing a one-off domestic clean is not is an end of tenancy clean. If you are handing keys back to a landlord or agent, that follows a checklist and gets inspected, so you want our end of tenancy cleaning in Kingston upon Thames instead. We will tell you straight which one you need before you commit to either.
Cleaning around Kingston
Kingston shifts a lot depending on which bit you are standing in, and the cleaning shifts with it. Down by the river in Canbury it is Victorian terraces and low-rise flats packed into a tight grid, walkable from the town centre, where the riverside spots near Canbury Gardens carry a premium and a meter is often the only place to leave the van. Norbiton runs to converted houses, smaller terraces and purpose-built flats, and tends to be where families settle into a steady fortnightly round. Surbiton leans Victorian terraces and 1930s semis on the long roads out toward Berrylands.
The no-tube thing genuinely shapes our day here. With no Underground station, the town runs on National Rail, and most of our customers walk or bus to Norbiton, Kingston or Surbiton to catch a South Western train into Waterloo on the Kingston Loop Line. Surbiton has the faster trains, so the streets around that station fill with commuters who want a key-safe clean done while they are out. We are happy to work that way once we have agreed it.
The town centre brings its own puzzle. The one-way system around the Bentall Centre and Eden Walk is a slog at the wrong time of day, the big Cattle Market car park off Fairfield is where we usually end up, and several of our central rounds sit in controlled parking zones. We sort our own parking and never pass a surcharge on for it. If a job is an easy walk from a stop we will say so, and if it is a nightmare to reach by van we plan the round so it still works.
Then there is the university. Kingston University’s Penrhyn Road campus and the streets off London Road mean a steady run of student houses, so a chunk of our work here is term-time cleans for shared lets and the bigger tidies between tenants. Landlords and parents both ring us about these. The students mostly just want the kitchen to stop being a health hazard.
The water does not help either. Kingston sits in the Thames Water supply, which runs hard, and you see it on the taps, the kettle and the shower screen faster than people expect. A regular clean keeps on top of the limescale rather than letting it set into a crust you end up chipping at with a thumbnail.
What a visit covers, and what it does not
A standard visit covers the things that make a home feel clean rather than just tidy. In the kitchen: worktops, hob, the fronts of cupboards and appliances, sink and floor. In the bathroom: loo, basin, bath, shower screen, tiles, mirror and floor. Through the rest of the house we dust, wipe, hoover and mop, and we do the bits people forget, like skirting boards and the tops of the kitchen units.
Beds changed if you leave the linen out. Washing up done. A load of laundry put on if you ask. Small, human things a real person notices and an app never will.
Some jobs sit outside a normal domestic visit, and we would rather say so than wave a cloth at them and do a poor job. The two we get asked about most have their own pages. An oven caked from months of roast dinners needs stripping down and soaking, not a quick wipe, so that is our oven cleaning in Kingston upon Thames. Carpets and rugs gone flat and grey want hot-water extraction to actually lift the dirt, which is our carpet cleaning in Kingston upon Thames.
What we do not do: anything above ground level outside, jobs needing a ladder taller than a step stool, or shifting heavy furniture for you. We are cleaners, not removals, and we would like to keep your back and ours in one piece.
If you want the wider picture of how the service runs across all our areas, the domestic cleaning service overview lays it out plainly.
Who we are
Monster Cleaning Ltd is a real company, Companies House number 9919639, trading since 2014. Our office is at 255 Upper Richmond Road West, SW14 8QS, over in East Sheen, and we have cleaned homes right across south-west London for more than a decade. Kingston is a short run down the A308 for us, which is part of why we can keep cleaners local to it.
We are honest about our reviews. Our Trustpilot sits at 3.1 out of 5 across 128 reviews. That is not a perfect score, and frankly we would be wary of any cleaning firm claiming five stars from every single customer. Some of those reviews are people we let down on a bad week, and we read them. The changes that came out of them, mostly around communication and cover, are why we now brief cover cleaners properly and actually answer the phone.
Here is the promise that counts. If you walk in after a clean and something is not right, tell us within twenty-four hours and we come back and redo it at no charge. No quibbling, no asking you to prove it. A satisfaction and re-clean guarantee is easy to print and harder to honour, so we keep ours simple enough to mean it.
Booking, and what happens next
It is not complicated. Ring 0333 555 2076 or email [email protected] with your postcode, how many bedrooms you have, and whether you want a regular round or a one-off. We give you an honest estimate of hours over the phone, usually two or three, and the rate for whichever service fits.
For a regular clean we then match you with a cleaner who already covers your corner of Kingston, so nobody is crossing the borough to reach you. You get the same person from the very first visit, at £22 an hour weekly or £24 fortnightly. For a one-off we book the next free team slot that fits, at £26 per cleaner per hour with the £67 minimum.
Most people are sorted in a single phone call. We will tell you what we cannot do as readily as what we can, because a clean that disappoints is no use to either of us.
Frequently asked questions
How much is domestic cleaning in Kingston upon Thames?
A regular clean is £22 per cleaner per hour on a weekly round, or £24 fortnightly, with no VAT and no call-out charge. A three-hour weekly clean comes to £66. A one-off clean is a separate service done by a team at £26 per cleaner per hour, with a £67 minimum charge.
What is the difference between the regular clean and the one-off clean?
The regular clean is a retainer. We keep one named cleaner on your home week after week at £22 an hour, or £24 fortnightly. The one-off is a standalone job done by a team, usually two cleaners for about three hours at £26 each per hour. They are priced differently because they are different jobs.
Do I get the same cleaner every visit?
On a regular round, yes. We give you one named cleaner and keep them on your home so they learn how you like it done. If they are ill or away we brief a cover cleaner first or move the visit, whichever you prefer. We do not send an unbriefed stranger and hope it works out.
Are your cleaners vetted?
Every cleaner is interviewed in person, reference-checked, and shown how we work before they ever clean for a customer. We are a managed company, not a same-day app that pairs you with whoever is nearest. That checking is the main reason people pick us over a stranger off an app.
How many hours will my home need?
A one or two-bed flat near the town centre is usually fine on two hours. A three-bed terrace in Surbiton tends to want three hours for the first clean, then settles to two once it is on a regular round. We give you an honest estimate on the phone and you decide the length.
Is there a minimum charge?
There is a £67 minimum on a one-off clean, which covers roughly the first couple of hours of a two-cleaner team. A regular weekly or fortnightly round has no minimum charge beyond the hours you book, and a short fortnightly visit runs from about £48 to £72.
Do you bring your own products and equipment?
Yes, we bring our own kit and products as standard. If you have a stone worktop, a strong view on bleach, or a pet with a sensitive nose, tell us and we will use your products or bring something gentler. We would rather ask first than guess and get it wrong.
Can you do the ironing as well?
We can. Ironing is £12 an hour on top of the cleaning time, so we set the iron going once the cleaning is done. Leave the basket out and tell us when you book, and we will allow for it in the estimate rather than rushing the clean to fit it in.
Which parts of Kingston upon Thames do you cover?
The whole town and the streets around it, from the riverside flats in Canbury and the homes near the Bentall Centre out to the terraces of Surbiton and Norbiton and the semis toward New Malden. Your cleaner is matched to your area, so nobody is driving the length of the borough to reach you.
Can you clean a student let near Kingston University?
Yes, we do a fair bit of it around the Penrhyn Road campus and the streets off London Road. We handle regular term-time cleans for shared houses and the bigger between-tenancy tidies. If you are moving out and handing the place back to a landlord, that is a deeper job and you want our end of tenancy service instead.
Do I need to be home while you clean?
Not at all. Plenty of our Kingston customers leave a key with us or fit a key-safe, which suits people catching an early train to Waterloo from Surbiton. If you would rather be in for the first visit to show us round, that is fine too.
Do you charge extra for parking in the town centre?
No. Kingston town centre parking is a pain and several of our central rounds sit in controlled zones, but we sort our own parking and never pass a surcharge on. The hourly rate you are quoted is the rate you pay, whatever it costs us to leave the van at the Cattle Market or on a meter.
What if I am not happy with the clean?
Tell us within twenty-four hours and we come back and put it right at no charge, no quibbling. That is our re-clean guarantee. We would far rather redo a missed bathroom or a rushed kitchen than lose a regular customer over it.
Is there a contract or a minimum term?
No. You pay after each clean by card or bank transfer, with no long contract and no block payment up front. You can change the day, pause for a holiday, or stop a regular round whenever life needs you to. We earn each visit rather than locking you in.