The Queen Mary academic year ends in June, and within about a fortnight most of the student shares on the streets off Mile End Road hand their keys back at once. The campus sits at E1 4NS on Mile End Road, the Westfield student village runs along Westfield Way beside Regent’s Canal, and the private rental around it — converted terraces toward Bancroft Road, ex-council flats, purpose-built blocks — empties and refills on that same clock every summer.
Last updated April 2026. The pricing, the 57-point agent-approved checklist and the 48-hour re-clean terms below apply to the streets around Queen Mary on the Mile End Road corridor in E1; the legal references point to current gov.uk and legislation.gov.uk pages.
We clean end-of-tenancy student shares and flats around Queen Mary on Mile End Road E1 to a 57-point agent-approved checklist, one-beds from £207 and a five-bed share at £425 split across the housemates.
Monster came on a Thursday for our house off Mile End Road, a five-bedroom share in a converted terrace near Bancroft Road. Five of us, all Queen Mary undergraduates, on one joint tenancy for the academic year, so the deposit was one pot split five ways and the move-out had to land before the agent’s check-out on the Friday. The bedrooms were fine — we had stripped our own rooms, hoovered the stairs, done the bathroom between us. The thing none of us had touched all year was the oven. The single electric oven in the shared kitchen had gone brown right through the door glass, both shelves were carbonised, and the hob had four burnt rings from a year of five people cooking separately. The clerk had photographed that oven at check-in and written the door glass down specifically. Oven spray off the shelf just streaked and stank the kitchen out. Two cleaners took the door off, split the glass and cleaned between the panes, soaked the shelves, and got the enamel, the door and the burner crowns back to metal. Nothing else was a problem once that was done. The clerk came the next day, checked the kitchen against his own check-in photo, and signed it off. We had a £1,750 deposit on the five of us and the full amount came back to the lead tenant about two weeks later, so it worked out about £65 each for the clean against £350 each at risk. — Daniel, ex-tenant, five-bed student share, Mile End E1
Why student-let deposits around Queen Mary get money taken off them
The geography matters for the clean. Queen Mary’s Mile End campus is at E1 4NS in Tower Hamlets, on the corridor running east toward Bow, Stratford and the Newham boundary. The university’s own village halls are institution-run and not this market; this page is the private rental wrapping around the campus — the converted late-Victorian and Edwardian terraces cut into rooms toward Bancroft Road and Mile End Park, the flats above the parade, the ex-local-authority maisonettes between the road and the canal, the newer purpose-built blocks — let to four, five, six undergraduates on one joint assured shorthold tenancy for the year. The feature running through nearly all of it is churn: not five-year tenancies, they turn over in June and July as one cohort leaves and again in September as the next arrives, and the agents who run them know that cycle better than the tenants do.
Here is the part renters get wrong. The money does not come off for the rooms you cleaned hardest. It comes off the shared kitchen and the parts nobody in a five-person house took ownership of, because everyone assumed someone else would. The clerk arrives with the check-in inventory and photographs, and the detail on a student share tends to be thorough, because an agent letting to five sharers for a single year has seen what a year of that does to a kitchen.
The marks that take money off here are predictable. An oven with the door glass browned through and the shelves carbonised, like Daniel’s. A hob with burnt rings from five people frying separately. Limescale crusting the taps, shower head and kettle from the hard supply. Grease film on a splashback and the wall behind the bin. Mould bloom in a bathroom with one small window and no extractor fan. Scuffed paint on a shared staircase. And the band of carpet where a provided desk and bed sat the whole tenancy. Cleaning is also one of the few deductions a landlord can still make cleanly under the Renters’ Rights Act 2025 — current detail on gov.uk — because a landlord cannot bill you for fair wear and tear but can charge to bring a flat back to the inventory standard, and on a one-year five-person share that gap can be wide. A dispute goes through whichever government-backed scheme holds the money, the Tenancy Deposit Scheme or mydeposits, with the clerk’s photographs as the evidence, and Shelter has plain-English guidance. Pass the clerk’s walk and there is nothing to split or argue over.
Tower Hamlets licensing and the Mile End student-let market
The streets around the campus sit in the London Borough of Tower Hamlets, postcode E1, council at towerhamlets.gov.uk, and licensing matters more here than in most areas. Tower Hamlets has run borough-wide additional HMO licensing since April 2024, covering privately let houses and flats occupied by three or more people in two or more households — exactly the five-undergraduate share off Mile End Road. The quirk worth knowing: Queen Mary’s own village halls are university-run and not classed as HMOs, so they sit outside the scheme, while the private converted terrace next door letting to the same student is squarely inside it. A licensed HMO is inspected against management standards, so a landlord re-letting to the next September intake wants it back clean enough to turn around fast between cohorts, which pushes the check-out bar up. Lettings around Mile End and Bow run heavily through agents on the Mile End Road itself, Felicity J Lord at the Bow end and Keatons toward Bow Road among them, whose clerks know the June hand-back and September re-let cycle inside out. Nationally we are trusted by 300+ letting agents, and the report format barely changes from one E1 agent to the next.
Hard water on Mile End fittings
The water here is hard. It comes from Thames Water, so scale builds on the mixer tap, kettle, shower head and screen fast when five people make tea round the clock — Daniel’s house had a furred kettle and scaled shower the group had not noticed under daily use. We take those back with a proper scale remover, not a wipe that only moves the cloudy bloom around and returns within days; where scale and cooking grease have bound on a splashback near the hob it needs both descaling and degreasing, which is why washing-up liquid never shifts it the weekend before check-out.
Where we clean around Queen Mary
We cover the streets and blocks across the Mile End Road corridor and the E1 patch around the campus.
- The late-Victorian and Edwardian terraced houses off Mile End Road toward Bancroft Road, cut into shared student lets and family flats alike.
- The flats above the shops and the parade along Mile End Road itself, between the campus and Mile End tube.
- The ex-local-authority flats and maisonettes on the estates between Mile End Road and Regent’s Canal.
- The purpose-built student blocks that take the Queen Mary overflow when the village halls fill, on and around the Mile End Road.
- Anything walkable from Mile End Underground, which uniquely runs the Central line and the District and Hammersmith & City lines through the one station, including the streets along Grove Road by Mile End Park and toward the Genesis Cinema on Mile End Road.
One practical thing: access and timing. The terraces off Mile End Road are tight for a van, controlled parking runs on the side streets on weekdays, and a five-person house means five rooms of belongings going out the same morning. We would rather come once the house is empty, because that is the only point the shared kitchen and stair carpet come up properly, and an empty house is faster, which keeps the price where it is.
What’s included in a Queen Mary student-let end of tenancy clean
Everything below is done against the 57-point agent-approved checklist. Here is how it breaks down in a typical Mile End shared house.
Kitchen
This is where the deposit lives in a student share, and it was the whole of Daniel’s. The oven door comes off, the glass is split and cleaned between the panes where the brown haze sits, the shelves and trays soak, and the enamel and door are brought back rather than wiped over. The hob and burner crowns go back to metal, the second thing a clerk looks at after the oven. The extractor or hood is degreased and the filter cleaned. The splashback and the wall behind the bin are degreased, the sink and scale-furred mixer tap descaled, cupboard fronts and interiors wiped, the fridge and freezer cleaned inside and out with the seals and defrosted if needed, the floor done last so a film does not dry on it. In a kitchen five people used separately the grime is heavier than in a couple’s flat, and the time goes here.
Bathrooms
The hard water and any damp show here first. Taps, the shower arm and head, the valve and waste come up bright with the scale taken off. Tiles are washed and the grout brushed, mould in the corners or sealant treated, the screen or rail cleaned, the mirror and any glass shelf left smear-free. The toilet is done inside, behind and at the scale line under the water. There is often a second bathroom or separate WC where a terrace has been split for sharers, and it gets the same treatment; a bathroom with only a small window and no fan shows mould faster, so the corners and sealant get proper attention.
Bedrooms and living areas
In a five-bed share these are usually the rooms the housemates have already cleaned, so the work is finishing them to the report. Windows are cleaned inside, frames and runners wiped. Built-in or freestanding wardrobes are cleared and wiped inside, outside and on top. Skirting, doors and frames are wiped and scuffs lifted where they come away without taking the finish with them. Carpet where fitted is vacuumed, including the band where a provided desk or bed left a flattened, darker strip; carpet shampoo is an add-on if the inventory asks for it. On the older terrace conversions there is sometimes a picture rail and deeper skirting that hold a year of dust, and those get done because a clerk does run a hand along them. Any shared living room gets the same: behind and under where the sofa sat, the carpet edges, the window.
Throughout
The shared staircase is its own job. Five people carrying bags, boxes and shopping up and down for a year scuff the stair walls and paint badly, and the clerk does walk the stairs. Light switches, sockets, skirting, internal doors and glass, and the strip of floor where furniture stood all get done, plus spot-cleaning of wall marks where they lift cleanly. We will not promise to scrub a scuff out of soft paint when the only honest result is a shiny patch that reads worse than the mark; we say straight when something is a landlord paint job rather than a clean. The aim is simple: the house should match the check-in report.
What a Queen Mary student-let end of tenancy clean costs
Flat prices, fixed by size, not invented per job, and they match the figures in the schema on this page.
No survey. No call-out fee.
| Property | Price |
|---|---|
| Studio | £156 |
| 1-bed flat | £207 |
| 2-bed flat | £243 |
| 3-bed flat | £339 |
| 4-bed | £425 |
| Hourly (per cleaner, non-standard jobs) | £30 |
Carpet shampoo is an add-on where the inventory wants it: £36 a bedroom, £43 a living room, or £115 for whole-flat carpet on a two-bed. A single oven is built into the price; a double is £110 and a 90cm range £114. A five- or six-bed share like Daniel’s is charged on the £425 band, sometimes with bedroom carpets added where the let came furnished. Split across five, £425 is around £65 each against roughly £350 each at risk. Across the work we have done we have put more than £1.2m of deposits back in tenants’ hands, and we hold a 97% first-time pass rate against check-out reports. Trustpilot has us at 3.1/5 over 128 reviews, and we would rather show the real figure than a rounded-up one.
What the inventory clerk will actually check
If you want to know where the deposit is, watch where the clerk goes first. In a Mile End student share the order barely changes.
- Inside the oven: the door glass, the shelves and the trays for the brown carbon, against the check-in photo.
- The hob and the burner crowns for burnt rings from a year of separate cooking.
- The extractor or hood and its filter over the hob for grease.
- Taps, the shower head and the kettle for the hard-water scale crust.
- The fridge and freezer inside, seals included, and the cupboard interiors.
- Bathroom corners, sealant and grout for mould bloom where there is no extractor fan.
- The shared-staircase paint and skirting for the scuffs five people put there over a year.
- The band of carpet where a provided desk, bed or sofa stood for the tenancy.
Our 57-point agent-approved checklist is built backwards from exactly that walk, which is why the first-time pass rate sits where it does.
End of tenancy versus a deep clean versus regular cleaning
People mix these up when they ring. End of tenancy is the hand-back clean, inspected by a clerk against a check-in report, with the 48-hour re-clean guarantee tied to it. A deep clean is the same depth of work for a house you are staying in, no clerk, no report. Regular cleaning is week-to-week or fortnightly upkeep by the hour. For a student group handing back in June, you want the first.
Related cleaning services and nearby areas
If the shared oven is the only worry, we also do a standalone oven cleaning visit, often all a well-kept student share needs. Where the inventory specifies carpets there is a separate carpet cleaning service for the flattened band under the provided beds and desks. The upholstery cleaning team is worth knowing if the house came furnished and a shared sofa needs to go back as recorded, and there is an after builders cleaning option for purpose-built blocks handed over straight from a fit-out. This page sits under our wider end of tenancy cleaning across Newham coverage along the Mile End Road corridor toward the borough boundary, and we run the same checklist the other side of the station at end of tenancy cleaning in Stepney Green.
Frequently Asked Questions
How much is an end of tenancy clean for a student share near Queen Mary?
A studio is £156, a one-bed £207, a two-bed £243, a three-bed £339 and a four-bed £425. A five- or six-bed shared house off Mile End Road is charged on the £425 band; a one-bed flat over the parade is £207. Split across a five-person group the £425 is around £65 each. Hourly work is £30 per cleaner if you only need certain rooms.
Why does the kitchen matter so much in a Mile End student let?
In a five-person share nobody volunteers to clean the oven all year, so the door glass browns through, the shelves carbonise and the hob gets burnt rings, and that is usually the exact spot the inventory clerk photographed at check-in. It is the most common reason a hand-back here stalls, far more than the bedrooms each housemate worries about.
How does a clean work when there are five of us on one joint tenancy?
One booking, one fixed price for the house, done in one visit before the check-out. The deposit is a single pot on the joint tenancy, so the clean is best split evenly across the group, the way Daniel’s house did it. We deal with the lead tenant or whoever is coordinating the move; you do not each need to be there.
Do you guarantee the clean against the inventory check-out?
Yes. We work to a 57-point agent-approved checklist and back it with a 48-hour re-clean guarantee. If the clerk flags something that was on our list, we return within three days and fix it at no charge before the deposit decision is made.
What is your first-time pass rate?
97%. Across the end of tenancy work we have done since 2014 we have recovered more than £1.2m in deposits for tenants, working with 300+ letting agents.
Can you take the oven apart to clean it?
Yes. We take the oven door off, split the glass and clean between the panes where the brown haze sits, and take the shelves and trays out to soak rather than wipe them. That is what got Daniel’s house its deposit back, because shop oven spray only streaked it the weekend before.
Can you come the day before our check-out?
That is the timing we recommend. Booking the clean the day before the inventory check-out means if the clerk flags anything, the 48-hour re-clean guarantee still has time to put it right before the joint deposit is released.
Is the hard water a real problem on the fittings here?
It is. The Mile End area is on hard Thames Water, so scale builds on taps, shower heads and inside the kettle over a tenancy, fast in a house where five people make tea round the clock. We descale rather than wipe, because a wipe only moves the cloudy bloom around and it comes back within days.
Which letting agents do you work with around Queen Mary and Mile End?
Lettings around Mile End and Bow run heavily through agents on the Mile End Road, Felicity J Lord at the Bow end and Keatons toward Bow Road among them. We clean to the check-out standard their clerks inspect against on the academic-year cycle, and nationally we are trusted by 300+ letting agents.
Is the oven included or is it extra?
A standard single oven is included in the house price. Only a double oven at £110 or a separate 90cm range cooker at £114 is charged on top. Most shared terraces off Mile End Road have a single electric oven, so it is usually already covered.
How long does a five-bed Mile End share take?
Most are most of a day with two cleaners, like Daniel’s. The oven, the hob, the shared kitchen and the staircase are the slow part; the bedrooms move quickly because the housemates have usually cleaned their own already.
How do we actually book it?
Call 0333 555 2076 or email [email protected] with the postcode, the number of bedrooms and your check-out date. We quote off the flat list, book the day, and send two cleaners with all the kit.
Ready to book your Queen Mary end of tenancy clean
If your group has a move-out date, book it now rather than in the last week, because Mile End check-out slots cluster hard in late June and early July when the whole Queen Mary year ends and the shared houses hand back in the same fortnight. Call 0333 555 2076 or email [email protected] with the Mile End postcode, how many bedrooms the house has and your check-out date. We give a fixed price on that call from the list above, no survey visit for a standard flat or share, book a slot before your check-out, ideally the day before like Daniel’s group did, and send two cleaners with everything, including the oven kit and scale remover the kitchen needs. If the clerk pulls up something on our 57-point list, the 48-hour re-clean guarantee means we come back within three days and put it right before the joint deposit is decided.