On the Greenwich Peninsula the glass is usually where a deposit argument starts. Upper Riverside flats have floor-to-ceiling glazing, balcony doors and glass shower screens, and a check-out video filmed under the downlights picks up every smear and water mark on them. Hard Thames Water makes the shower screen the worst of it, drying to a faint haze that looks clean until the camera finds it.
Reviewed September 2026. The prices, the 57-point agent-approved checklist and the 48-hour re-clean terms on this page cover the five Upper Riverside towers and the rest of the Greenwich Peninsula in SE10. Legal points are checked against gov.uk and legislation.gov.uk.
Why Upper Riverside deposits get money taken off them
Upper Riverside is new. Knight Dragon has been building out the Greenwich Peninsula for years, and Upper Riverside is the cluster of tall concierge towers by Peninsula Square and the Design District, next to the elevated linear park called The Tide and a short walk from North Greenwich station. There is no period housing here at all.
No split houses, no picture rails, no original boards. What you have instead is modern studios, one-beds and two-beds behind a concierge desk, with floor-to-ceiling glazing, private balconies, integrated appliances and a residents’ club with a gym and a 15th-floor pool. That stock decides what a check-out clean is actually about, and it is rarely the thing tenants scrub hardest.
Deductions in these towers tend to come from the finish. The agent’s inventory clerk arrives with a written report and a check-in video recorded when the flat was brand new or freshly turned round, then films the same rooms again at check-out. Because that first recording shows a flat in showroom condition, small marks that might be waved through in an older conversion show up plainly on camera here.
The same problems appear on Upper Riverside reports again and again. Water spots and handprints on the floor-to-ceiling glass and the balcony doors. Scale dried onto the shower screen and the rainfall shower head. A film of cooking grease along the Caesarstone worktop and the cupboard fronts beside the hob.
Siemens appliances wiped on the door and left dirty inside, round the seals and in the dishwasher filter. Pale hallway walls and skirting marked where suitcases and shopping brush past, which a clerk comparing against a near-new check-in video may list as damage rather than wear. Of all of these, the glass and the shower screen usually take the longest.
The Renters’ Rights Act 2025 and your deposit
Know the rules before the keys go back to the concierge desk, because cleaning is one of the deductions a landlord can still make with evidence behind it. The deposit has to sit in a government-backed scheme.
Nobody can charge you for fair wear and tear or ask for the flat back cleaner than the inventory recorded it; they can charge what it costs to return it to that recorded condition, and in a flat that was close to new at check-in the space between those two is narrow.
The Renters’ Rights Act 2025 brought its tenancy changes in on 1 May 2026: section 21 notices ended, tenancies became periodic, and a tenant now leaves by giving two months’ notice. Current guidance for landlords and tenants is on gov.uk. Royal Greenwich also licenses every shared home let to three or more people from two or more households, borough-wide since 1 January 2024, though the Peninsula is not among the wards in its selective licensing plans.
If a deduction is disputed, the scheme holding the money decides, the Tenancy Deposit Scheme, mydeposits or another, and each side sends in the clerk’s report and video. Shelter sets out what counts as a fair cleaning charge, and a clause making you pay for professional cleaning cannot be enforced under the Tenant Fees Act 2019. Pass the video check-out cleanly and none of this comes up.
Royal Greenwich and the Peninsula letting market
Upper Riverside sits in the Royal Borough of Greenwich, postcode SE10, and the council is at royalgreenwich.gov.uk. For a hand-back the council matters less than the agent does. The developer’s own Greenwich Peninsula Lettings team says it handles more than 90% of the rentals on the Peninsula, so the odds are that it is your agent too.
The standard is set against show-flat condition, not against a worn flat where a little marking is expected. Nationally we’re trusted by 300+ letting agents, and the report format barely changes building to building; at Upper Riverside the glazing and the screen are simply the parts the camera lingers on.
Hard water on new fittings
Tap water on the Peninsula is supplied by Thames Water, and it is hard. The company says most water in the South-East is, because its sources pass through chalk and limestone. In towers finished between 2018 and 2020 the fittings are still young, so there is no pitted chrome to fight. The trouble is the film.
Within months of moving in, drops dry to a chalky haze on the shower glass, the mixer taps and the inside of the kettle, and the same happens wherever water dries on glass, the balcony doors included. On camera that haze is worst in bright light, and a check-out video in a flat with a wall of glass is filmed in exactly that.
We take it off with a proper descaler and finish the glass with a squeegee blade, since a cloth alone only moves the haze about and it is back the next morning. Kettles and shower heads are descaled too, because clerks do lift the kettle lid and turn the shower on.
Where we clean around Upper Riverside and the Peninsula
All five Upper Riverside towers are on our patch, along with the rest of the Peninsula round them:
- The Upper Riverside towers around Peninsula Square and the named blocks facing the river and The O2.
- The flats along The Tide, the elevated linear park that runs through the Peninsula.
- The Design District blocks and the apartments behind them.
- Anything walkable from North Greenwich station, the Jubilee line and the bus interchange that sits right on the doorstep.
- The newer Peninsula phases out towards Greenwich Peninsula Ecology Park and the riverside path.
- The towers near the lower terminal of the IFS Cloud cable car that runs across the river to the Royal Docks.
Timing a move-out here takes a little planning. These are tall concierge buildings, and a removals crew and a cleaning team sharing the lifts on the same morning slow each other down, so we would rather arrive once the furniture has gone.
An empty flat is also when the glass and the engineered oak floors come up best. We plan our arrival around public transport: North Greenwich station on the Jubilee line is a few minutes on foot from the towers, with the bus station beside it and Uber Boat services calling at North Greenwich Pier.
What’s included in an Upper Riverside end of tenancy clean
Three kinds of clean get mixed up. An end-of-tenancy clean is the one you hand the flat back on, checked against the inventory and signed off when the keys go to the concierge. A deep clean goes just as far but suits a flat you are staying in, so no clerk reads it and no report-linked guarantee applies.
Regular cleaning is hourly upkeep, week by week. This page is about the first kind, the clean the check-out video is compared with, and all of it follows our 57-point agent-approved checklist, which mirrors the points a clerk works through. Here it is room by room for a typical Upper Riverside flat.
Kitchen
Kitchens in these towers pair Caesarstone worktops with Siemens appliances, so most of the work is inside things and on surfaces that show every smear. The hob and splashback are degreased, and the extractor filter comes out to be washed properly. If you add the oven clean, it is done inside: shelves and trays soaked, and the door glass cleaned where the design allows so the gap between the panes is clean too.
Fridge, freezer and dishwasher are washed inside and out, seals and filter included. Worktops and cupboard fronts are degreased and polished dry so no streaks show, and the insides of the cupboards are wiped out. Sink and taps are descaled, and the floor is done last.
Bathrooms and en-suites
Hard water leaves its clearest mark in the bathroom. We descale both sides of the shower screen and finish it with a blade so it stays clear in bright light, then check it dry, as the camera will see it. The rainfall shower head is descaled, and the taps, valve, shower arm and waste are brought back to a shine.
Tiles are washed and the grout brushed, any spots of mould treated, and mirrors and glass shelves polished so no smear shows under the downlights. The toilet is cleaned inside and out, including behind it and the scale ring below the waterline. En-suites get identical treatment, and where a two-bed has an en-suite as well as the main bathroom, that is two screens to clear.
Bedrooms and living areas
In the living room and bedrooms the glass takes longest. Floor-to-ceiling windows, the glazed nooks and the balcony doors are cleaned on the inside, with frames and tracks wiped and the glass left free of haze. Built-in wardrobes are emptied and wiped inside, outside and on top.
Skirting, doors and frames are cleaned, and scuffs are lifted from the paint where they come off without polishing the matt finish. Any fitted carpet is vacuumed, including where the furniture stood; shampooing is extra and only worth it if the inventory calls for it.
Throughout
Hallways get attention because pale paint in these corridors picks up marks easily.
We clean:
- light switches
- sockets
- skirting and internal glass
- and the balcony floor and railing too
- since clerks walk out there with the camera
Marks on walls are spot-cleaned where they lift.
What we will not do is scrub hard at a scuff in fresh emulsion: the usual result is a shiny patch that looks worse on video than the mark did. If a wall needs paint, we tell you so, because calling it a cleaning job only weakens your case later. The target is a flat that matches the check-in video, which here means close to new.
What an Upper Riverside end of tenancy clean costs
One fixed price per flat size, the same in every tower on the Peninsula and the same as the figures in this page’s structured data.
No survey. No call-out fee.
| Property | Price |
|---|---|
| Studio | £156 |
| 1-bed flat | £207 |
| 2-bed flat | £243 |
| 3-bed flat | £339 |
| 4-bed | £425 |
| Hourly (per cleaner, non-standard jobs) | £30 |
Carpet shampooing is extra, and only where the inventory asks for it: £29 per bedroom, £36 per living room, or £94 for the carpet across a whole two-bed. Oven cleaning is an add-on as well: £31 for a single built-in oven, £62 for a double or a 90cm range.
Upper Riverside is mostly studios, one-beds and two-beds, largely on engineered oak floors, so most bookings here are the £207 or £243 line with nothing added. Across our end-of-tenancy work we have helped tenants get back more than £1.2m in deposits. Customers rate us 4.7 out of 5 on Google.
What the inventory clerk will actually check
The clerk’s camera goes to the same places first in almost every Upper Riverside flat, and that is where deposits are won or lost:
- The floor-to-ceiling glass, the glazed nooks and the balcony doors, filmed close against the check-in clip, looking for bloom and finger marks under the downlights.
- Both sides of the shower screen, filmed once dry, looking for scale and water spots.
- The Siemens appliances opened up: oven, fridge, freezer, dishwasher, the washing machine drawer and every rubber seal.
- Caesarstone worktops and the cupboard doors near the hob, checked for a greasy film.
- Tap aerators, the base of each mixer and the scale ring inside the toilet.
- Hallway walls, skirting and door frames, for scuffs from bags and shoulders.
- The balcony floor and railing, plus the tracks and reveals round the windows.
- Floor edges and corners, and the patch where the sofa or bed used to stand.
We built our 57-point agent-approved checklist by working back from that walk-round. First-time renters mostly lose money here for one reason: nobody told them the glass and the shower screen decide the report in a flat like this.
How booking works
Booking takes three steps
- Your postcode and the property. The form gives the price.
- A date that suits you. Seven days a week.
- We confirm it with you by phone or WhatsApp.
0333 555 2076 · 8am to 7pm
- Call 0333 555 2076 or email office@monstercleaning.com with the Upper Riverside postcode, how many bedrooms, and your check-out date.
- You get a fixed price during that call, taken from the table above, and a standard flat in the towers needs no visit first.
- We book the team for a slot before your video walk-through, ideally a day or two before, so anything flagged can still be sorted.
- Two cleaners arrive with all the kit, descaler and glass blades included, so you only need to leave the water and power on.
- Should the clerk flag something our checklist covers, the 48-hour re-clean guarantee brings us back within 48 hours to fix it free.
Book as soon as your move-out date is fixed. In our diary the last days of each month fill first, and so do the days just before a concierge handover.
Related cleaning services and nearby areas
If the oven is your only worry, book a standalone oven cleaning visit, and if the inventory lists carpets there is a separate carpet cleaning service. Our window cleaning service covers glass the end-of-tenancy clean does not, where it can be reached safely, which is worth asking about with a glass wall facing The O2.
For the engineered oak floors these flats have, there is hard floor cleaning. This page is part of our end of tenancy cleaning in Greenwich, and north of the river we clean the new blocks at Royal Wharf to the same checklist.
Frequently Asked Questions
How much is an end of tenancy clean for an Upper Riverside flat?
Studio £156, one-bed £207, two-bed £243, three-bed £339, four-bed £425. The towers are mostly one- and two-bed flats, so £207 or £243 is the usual price here, and hourly work on particular rooms is £30 per cleaner.
Why does the glazing matter so much in an Upper Riverside flat?
These flats have floor-to-ceiling glass and glazed balcony doors, and the inventory was filmed when the flat was effectively new. Hard Thames Water dries as a bloom on the glazing and the shower screen, and it’s the first thing a clerk’s camera lingers on under the downlights. It’s the most common reason a hand-back here stalls.
Do you guarantee the clean against the concierge handover?
Yes. The clean follows our 57-point agent-approved checklist and is covered by a 48-hour re-clean guarantee: if the clerk flags an item from that list, we come back within 48 hours and put it right at no cost.
Do you clean the balcony as well?
Yes. The balcony floor, railing and glass are part of the job, cleaned together with the windows and their tracks, because clerks walk out there with the camera.
Which letting agents do you work with around the Greenwich Peninsula?
You book us direct, whoever the agent is. Most Peninsula rentals go through the developer’s own Greenwich Peninsula Lettings team, which says it handles over 90% of them. We clean to your check-in inventory, and nationally we’re trusted by 300+ letting agents.
Can you come the day before my video walk-through?
Yes, and a day or two ahead is what we suggest. Cleaning before the walk-through leaves room for the 48-hour re-clean guarantee to deal with anything the clerk raises before the deposit is settled.
Is the oven included or is it extra?
It is an add-on, booked with the clean. A standard built-in single oven is £31, a double oven £62 and a separate 90cm range cooker £62.
Do I need to supply cleaning products or equipment?
No. The two cleaners bring all equipment and products, down to the descaler and blades the glass and shower screen need.
How long does a one-bed Upper Riverside flat take?
Two cleaners usually finish a one-bed in a morning. The glass and the shower screen take longest; the rest goes quickly, as the flats are modern and mostly hard-floored.
Can my landlord keep my deposit for cleaning?
Only for cleaning that goes beyond fair wear and tear, and only from a deposit protected in a scheme such as the Tenancy Deposit Scheme or mydeposits. A professional check-out clean backed by our 48-hour guarantee takes that question off the table, and Shelter has advice if a claim goes to adjudication.
Do you cover the rest of the Greenwich Peninsula?
Yes. We work the Upper Riverside towers around Peninsula Square and the Design District, the blocks along The Tide, and the wider Peninsula out towards North Greenwich and the Ecology Park.
How do I actually book it?
Ring 0333 555 2076 or email office@monstercleaning.com with your postcode, the flat’s bedroom count and the check-out date. We price it from the table, fix the day and send two cleaners with everything they need.