End of tenancy cleaning in Addlestone KT15 from a team that has cleaned Surrey rentals since 2014. Flat rates from £156, a 48-hour re-clean guarantee, and a 57-point checklist built around what Station Road inventory clerks actually flag. Book on 0333 555 2076 or office@monstercleaning.com.
Last updated May 2026. Coverage across KT15 1 and KT15 2, taking in Row Town, New Haw, Addlestonemoor, Coombelands, Stepgates, Eastworth and Ongar Hill, with the parent county page at Surrey end of tenancy cleaning.
A town rebuilt around its own high street
End of tenancy cleaning
from £156
For a studio, fixed by property size, agreed before we start.
Get your price0333 555 2076 · 8am to 7pm
Walk out of Addlestone One and the town tells you its own story: one town, two kinds of rental, and an inventory clerk who treats them differently.
- The new town centre
- The £70m scheme that Bouygues built for Runnymede Borough Council wrapped 213 flats, a Little Waitrose, a six-screen Light cinema and a 101-bed Premier Inn around the new Civic Centre, with a multi-storey car park of more than 300 spaces behind it.
- Across Station Road
- You are in a different decade: 1930s semis on Ongar Hill, post-war terraces along Coombelands and Spinney Hill, a few 1960s blocks near the railway.
That split is the whole job here. The new flats fail on shine. The older houses fail on age. A clean that clears one will not always clear the other, and the agents around the high street know the difference better than most tenants do.
The commute shapes the rest
Addlestone station sits on the Chertsey branch line, two trains an hour to Waterloo via Hounslow, though plenty of tenants change at Virginia Water for something quicker.
- A lot of them work towards Brooklands, Mercedes-Benz World or the M25, so the flat sits empty all week and only picks up grease and dust at weekends.
- Then the check-out lands on a Sunday and the panic call comes in on the Monday.
- The commuter pull also turns the flats over quickly. A two-bed near the station might see a new tenant every fourteen to eighteen months.
So the Station Road agents run a lot of check-outs and have settled, unbudging views on what counts as clean. Grants Homes, James Neave and Seymours all sit within a short walk of the new town centre, and between them they handle the bulk of the lettings here.
An agent who inspects forty flats a year is not going to miss the one filter you skipped, because they have seen that exact filter forty times.
So the job splits two ways before we even arrive. Is it a shine problem or an age problem? The answer decides what kit we bring.
What the new-builds fail on
New flats look clean and inspect dirty. That is the trap at Addlestone One, Victory Park, Virginia Park and Centrum House.
The kitchens come with all of these, and every one of those surfaces shows a fingerprint or a water spot the moment a clerk angles a light at it:
- glass splashbacks
- induction hobs
- integrated dishwashers
- combi boilers
The hard water does the rest. Addlestone sits on Surrey’s chalk, so scale builds fast on the rainfall shower heads, the chrome valves and the mixer taps. A tenant wipes them and they look fine wet. They dry cloudy within the hour, and the clerk photographs them cloudy.
We use a descaler and a dry buff, not a quick wipe, because the wipe is exactly what fails.
The details nobody thinks to check
- The builder-fitted kick-plates under the Addlestone One kitchen units pull off, and the floor behind them has never been touched.
- Balcony glass on the Victory Park and Centrum House flats collects pollen and pigeon residue.
- The dishwasher filter, the washing machine drawer, the fold in the door seal: all standard inventory flags, all missed by a tenant cleaning the way they normally live.
- The combi boilers in these flats have a pressure gauge that wants wiping but not touching.
- The integrated units sit flush so a clerk cannot always see behind them, which sounds like good news until you realise they pull the fridge forward to check the floor underneath.
Tenants who lived neatly still lose money here, because tidy is not the same as inventory-clean. The clerk is not judging how you lived. They are judging what the camera sees on the day.
We clean these flats often enough that the team does not slow down working out where the marks are. They already know.
New flats look clean and inspect dirty.
What the older houses fail on
The other half of Addlestone is brick and age, and these houses fail on the things that build up slowly over a long tenancy.
- Bay-fronted 1930s semis run up Ongar Hill and around Crouch Oak.
- There are older cottages out at Row Town.
- Post-war terraces line Coombelands, Spinney Hill and the streets near Stepgates.
What the clerk finds
- Skirting boards are the big one. The semis have long picture-rail runs and deep skirtings, and on pale paint a dust line along the top edge shows up under any light.
- Radiators. Behind them the wall yellows, the cast-iron ones in the older places trap grime in the gaps, and a clerk who knows the stock will look there first.
- Bathroom suites. Ceramic ones that have taken twenty years of chalky water carry scale a sponge will not shift.
- Fireplaces. Where there is a working one, soot drifts onto the mantel and the hearth, and that catches out a tenant who never used it.
- Original features photograph badly when they are dusty.
None of this is hard to clean. It is just easy to miss when you are also packing a van.
The bathrooms are their own job
A ceramic suite from the eighties, sat under chalky Surrey water for years, builds hard-water scale in the toilet bowl below the waterline and around the overflow where a sponge will not reach.
Tile grout goes grey rather than dirty, which a tenant reads as worn and a clerk reads as uncleaned, and the two of you will not agree about it on the doorstep.
We scrub the grout back and descale the suite properly, because the alternative is a deduction you cannot argue your way out of without a receipt to wave.
- Check-out inventory
- The clerk’s end-of-tenancy report, compared line by line and photo by photo against the inventory you signed on the way in. The gap between the two is what a deduction has to prove.
- Schedule of condition
- The written and photographic record of how the property looked at the start. Keep your copy, because a deduction has to show a real drop from this, not the original state.
- Mandatory HMO licence
- The national licence a house needs when five or more people from two or more households share it. In Runnymede it is the only HMO scheme that applies.
- Hot-water extraction
- The carpet-cleaning method a clerk usually means by “professional clean”: hot water and solution injected and drawn back out, lifting ground-in dirt a vacuum leaves behind.
The law on your deposit now
Your deposit is protected and your money is real. The ONS local housing dashboard puts the average private rent in Runnymede at £1,571 a month in its latest release, which is why most Addlestone deposits land between £1,500 and £2,800. That is the sum a cleaning dispute puts at risk.
The Renters’ Rights Act 2025 has changed the backdrop.
- Notice
- It ends Section 21 no-fault evictions and moves assured tenancies onto a periodic footing. When you choose to leave you serve notice, and the check-out inspection still happens exactly as before.
- Cleaning clauses
- A landlord can no longer write “professional cleaning” into the tenancy as a blanket clause.
- Deductions
- A landlord can still deduct for genuine sub-standard condition, evidenced with photos. Because contested cases now run through adjudication, the standard of evidence has gone up rather than down.
Whichever scheme holds the money, the rules rhyme. Your deposit sits with one of these:
- Once a deduction is agreed, the balance comes back within ten days. The Government sets out the same timeline on its deposit-protection guidance.
- If you disagree with a charge, every scheme runs a free adjudication service, explained on the official disputes page.
- Both sides submit evidence, and the decision is binding.
This is where a dated, itemised cleaning receipt pays for itself. It is the single piece of paper that turns a “the cleaning was not good enough” into a “here is what was done, by whom, and when.” Keep it.
Runnymede licensing in plain terms
Runnymede keeps it simple. The council runs mandatory HMO licensing only, the national scheme for houses let to five or more people forming two or more households.
- Additional licensing
- None in force in Addlestone.
- Selective licensing
- None.
- Article 4 direction
- None.
- Mandatory HMO licence
- The licence fee is £815 and the licence runs five years.
The council’s own HMO licensing page states in plain words that no additional or selective scheme is currently operating.
It nearly went the other way. In 2024 the council’s Environment and Sustainability Committee reviewed whether to bring in additional HMO licensing across the borough. The evidence did not meet the three tests the Housing Act 2004 sets for a scheme, so it was not introduced.
The committee agreed to keep the position under review. For now, a standard let in Addlestone needs no local licence at all.
Where it matters for cleaning
It is the shared houses. If you are moving out of a licensed HMO off Station Road or up near Ongar Hill, the clerk works to the licence conditions as well as the inventory. These all get the same scrutiny as a private flat’s own rooms:
- the communal kitchen
- the shared bathrooms
- the hallway flooring
- the fire-door glazing
The council keeps a public HMO register at the Civic Centre on Station Road if you need to check a property’s status.
Why the commuter week makes it worse
This is the pattern we see more than any other in Addlestone, and it ends with the clean squeezed into the last weekend.
- The flat is barely lived in Monday to Friday. The tenant is on the early train to Waterloo or driving the M25 towards Brooklands, home late, and the place only really gets used at the weekend.
- The cleaning that does happen is a quick weekend pass, so the grease and the scale build up in slow motion across a whole tenancy without anyone noticing.
- The move-out date arrives, usually tied to a new job or a chain completing, and the clean gets squeezed into the last weekend in the flat.
We take a lot of bookings for a Saturday morning when the check-out is the following Monday. That is cutting it fine.
A check-out clerk inspects cold and inspects slowly, and the things that have built up over eighteen months do not come off in the two hours a tenant has left between the last box and the van.
The fix is not heroic. Book the clean for the day after the furniture leaves, not the morning of the handover, so an empty flat gets cleaned properly and there is a clear day in hand if anything needs a second look.
We work seven days a week precisely because Addlestone’s moving days cluster at the weekend, and a Sunday-evening panic call is one we would rather you never had to make.
If you are moving for work, book early. The slot you want is the popular one.
The streets and blocks we clean
We cover the KT15 postcode end to end, the new blocks and the old terraces alike. The list below is where the bookings actually come from.
- Addlestone One, Victory Park and Centrum House around the Civic Centre (KT15 2)
- Station Road, Garfield Road and the High Street (KT15 2)
- Ongar Hill, Crouch Oak Lane and Row Town (KT15 1)
- Coombelands, Spinney Hill, Stepgates and Eastworth (KT15 1 and KT15 2)
- Addlestonemoor, Woburn Hill and the Clifton Gardens flats (KT15 2)
- Virginia Park, Pinehurst, Sayes Court and Chapel Park Road (KT15 2)
- New Haw, The Broadway and Scotland Bridge (KT15 3)
The geography helps us here. New Haw and Woodham sit just north towards the Basingstoke Canal, Addlestonemoor runs west towards the river meadows, and Row Town climbs south past Crouch Oak Lane.
It is a compact patch, so a team doing a flat at Victory Park in the morning can be at a terrace in Coombelands by the afternoon without crossing the M25. That keeps us punctual, which matters when your handover is booked to the half-hour.
If your street is not on the list it is almost certainly still in range. Ottershaw, Chertsey and Weybridge are the same morning’s drive.
What a clean actually covers
Every job runs off the same 57-point checklist, room by room, and the team carries a printed copy so nothing gets signed off on memory. Here is what that means in each room.
The kitchen
- Oven cleaned in full: racks and runners soaked, outer glass, inner glass where the door allows, the seal and the fan cover
- Hob and extractor degreased, induction glass buffed, gas burners lifted and washed, metal filters run through the dishwasher
- Integrated appliances done inside and out, the fridge, the freezer defrosted on request, the dishwasher door and filter, the washing machine drawer and door seal
- Units wiped inside and out, the tops of the high cupboards degreased where the grease settles
- Splashback polished streak-free, whether it is glass or tile
- Worktops disinfected, sink descaled, taps buffed and the mineral marks taken off
- Floor washed, including along the kickboards and behind the fridge kick-plate
Bathrooms and en-suites
- Limescale taken off the shower screen, the taps, the shower head and the chrome valves, which is the first thing a clerk checks in this town
- Toilet descaled through the bowl, seat, hinges, cistern and the pipework behind it
- Bath and basin cleaned out, overflow and waste included
- Grout scrubbed, mould wiped back off the silicone seals
- Extractor vent dusted, mirror and chrome buffed clear
- Floor washed, behind the pedestal included
Bedrooms and living rooms
- Skirtings wiped along their full run, the long picture-rail stretches in the Ongar Hill and Crouch Oak semis included
- Light switches, sockets and faceplates wiped
- Doors washed both sides, frames and tops dusted because the clerk runs a finger along the top
- Fitted wardrobes emptied, hoovered out, shelves and runners cleaned
- Free-standing furniture moved and cleaned behind, since that gets checked
- Radiators dusted top, bottom and behind where the gap allows
- Windows done inside, sills and reveals wiped, the track runners cleared
- Hard floors washed and buffed, the LVT in the new flats and the engineered wood alike
Everywhere else
- Hallway floor washed, the staircase spindles dusted and the handrail wiped
- The door-entry handset or video unit wiped, and the inside of the communal door frame dusted
- Storage and meter cupboards opened and hoovered out
- Cobwebs cleared from the ceiling corners and the pendant fittings
- Loft hatch dusted where it can be reached safely
- All the rubbish bagged and left in the agreed refuse spot, not abandoned in the hall
Carpets are vacuumed with the edges detailed as standard. Where the inventory wants them professionally cleaned, that is a separate hot-water extraction job and we quote it on the spot.
Sixty-odd checks sounds like a lot for a one-bed flat. It is, and that is the point. The clerk has a list that long, so ours has to match it.
What it costs here
Prices are flat, not hourly, on an end of tenancy clean. They include materials and the 48-hour re-clean guarantee.
| Property | Flat rate |
|---|---|
| Studio flat | £156 |
| One-bedroom flat | £207 |
| Two-bedroom flat or house | £243 |
| Three-bedroom house | £339 |
| Four-bedroom house | £425 |
| Five+ bedroom house or HMO | Quoted on room count |
| Carpet clean add-on | £29 a bedroom, £94 for two bedrooms and a living room |
| Oven only | £77 single, £110 double, £143 range |
For the multi-storey at Addlestone One the parking ticket is the only extra, and we tell you that before we book, not after.
The figures hold up because the work behind them does. A 57-point checklist and a 48-hour re-clean guarantee are only worth quoting if the clean clears the clerk on the day, which is the whole point of the price.
Where the deductions really come from
From the KT15 check-outs we have supported over the last year, the deduction pattern barely changes. These are the items a clerk reaches for first.
- The oven interior, the door glass, the fan cover and the grill pan, the single most deducted item in any property
- The extractor filters over the hob, where grease saturation tells the clerk the clean was rushed
- Limescale on the shower chrome and the rainfall heads, which the Addlestone One and Victory Park fittings show badly
- Fridge and freezer seals, where any pink or black mould in the rubber is an automatic charge
- The washing machine drawer and the fold in the door seal, the most missed detail in any rental
- Bedroom skirtings, where a dust line on pale paint shows up at once
- Kitchen cupboard interiors, crumbs and sticky shelf liners
- The tops of the high units, which clerks check with a torch
- Behind the toilet pedestal and around the cistern pipework
- Window track runners and the channels around the frames
- Balcony glass on the new flats, where pollen and pigeon residue gather
- Under the builder-fitted kick-plates at Addlestone One, which pop off, as the clerks know
None of it is exotic. It is the same list every time, which is exactly why a checklist beats good intentions.
It is the same list every time, which is exactly why a checklist beats good intentions.
What the Station Road agents want
An inventory clerk is not trying to keep your deposit. They are trying to write a report that survives a challenge. That tells you what actually counts at check-out, and it is not a flat that smells of polish.
What counts is evidence. A clerk who can see a flat has been professionally cleaned, and who has a dated, itemised receipt sitting in the file, writes a cleaner report and flags less.
The agents around the new town centre, the Grants Homes and James Neave and Seymours offices, log that receipt against the check-out and it does most of the arguing for you. Without it, saying the kitchen looks fine is just your word against the clerk’s photo, and the photo wins.
We have spent years on the books of these agents, which is how we know their habits:
- the torch on the high cupboards
- the finger along the door tops
- the phone camera held low to catch the bathroom extractor grille from below
A clerk who has inspected the same Victory Park block a dozen times has a mental checklist as long as ours, and the only way to clear it is to have cleaned to the same list first.
None of the local agents run a preferred-supplier list that locks us out. The receipt is what counts, not the logo on it.
How the three cleans differ
People ask whether a deep clean would do instead. Sometimes, but not for a check-out. The table sets out where the three jobs part ways.
| Regular | Deep | End of tenancy | |
|---|---|---|---|
| Basis | Hourly | Hourly, £26 per cleaner plus £30 kit, from £186 | Flat fee |
| Oven cleaned inside | No | Yes | Add-on, £31 |
| Cupboards emptied and wiped | No | Sometimes | Yes, all of them |
| Limescale fully removed | No | Yes | Yes |
| Inside fridge and freezer | No | On request | Yes |
| 48-hour re-clean guarantee | No | No | Yes |
| Itemised receipt for the agent | No | No | Yes |
If you are staying put rather than moving, our regular domestic cleaning or a one-off deep cleaning is the better fit, and neither carries the check-out paperwork because neither needs it.
Booking it without the faff
It is a short process on purpose.
- Call 0333 555 2076 or email office@monstercleaning.com with your postcode, the bedroom count and the key-handover date
- We send a flat-fee quote by text or email, usually inside the hour on a working day
- You confirm, we lock the slot, and we work seven days a week with last-minute slots when the diary allows
- The team turns up with all the kit, the materials and a printed copy of the 57-point checklist
- We email you a dated receipt for the agent afterwards, with photos of the key areas if you want them
That receipt is the bit that matters when the check-out report comes back, so we never make you ask for it twice.
Nearby areas and other jobs we do
The services that pair with a move-out across KT15:
- Oven cleaning on its own, if the rest of the flat is already spotless
- Carpet cleaning by hot-water extraction, for a stain or a flagged carpet
- Upholstery cleaning for the sofas and mattresses listed on a furnished inventory
- After-builders cleaning for landlords turning a flat round after a refit
- Removals, with a discount when you book the move and the clean together
- Window cleaning where the inventory flags the outside glass
And the areas next door, all on the same patch:
- Chertsey KT16
- Weybridge KT13
- West Byfleet KT14
- Woking GU21
- Parent county: Surrey end of tenancy cleaning
Questions tenants ask us
How much does end of tenancy cleaning cost in Addlestone?
Flat rates start at £156 for a studio, £207 for a one-bed flat, £243 for a two-bed, £339 for a three-bed house and £425 for a four-bed. The price includes materials and the 48-hour re-clean guarantee. Nothing is hourly on an end of tenancy job.
Do you cover the Addlestone One and Victory Park flats?
Yes, and they are two of our most common KT15 jobs. We know the multi-storey car park access, the door-entry setup, and the fittings these flats fail on: the rainfall shower chrome, the induction hob glass and the integrated dishwasher filter. We arrive knowing where the marks hide.
Will my Addlestone letting agent accept the clean?
We are on the books of 300+ letting agents and have cleaned for Grants Homes, James Neave, Seymours and Hodders among the Station Road offices. Every job comes with a dated, itemised receipt the agent logs against the check-out report. If the inventory clerk flags anything we caused, we come back.
How soon can you book a clean in Addlestone?
Usually within 24 to 48 hours, and same-day slots open on weekdays when a job cancels. If your check-out is on a Friday, book by Tuesday for a Thursday clean and you have a clear day in hand.
Do I have to be there while you clean?
No. Most Addlestone tenants leave a key-safe code or do a ten-minute handover at the door. We photograph the flat on arrival and again when we leave, which protects you as much as us.
Is carpet cleaning included in the flat price?
No, hot-water extraction is a separate service because it needs different machines and a drying window. It is £29 a bedroom, £36 a living room, or £94 for two bedrooms and a living room. If the inventory lists the carpets, add it, because a carpet deduction almost always costs more than the clean.
Is the oven always part of the clean?
No. A full oven clean (racks and runners soaked, outer glass and the inner glass where the design allows, the seal and the fan cover) is an add-on from £31. As a standalone it is £77 for a single oven, £110 for a double and £143 for a 90cm range.
Do you clean HMO communal areas in Runnymede?
Yes. Runnymede runs mandatory HMO licensing only, so a licensed share is inspected against its licence conditions as well as the inventory. Communal kitchens, shared bathrooms, the hallway flooring and the fire-door glazing all get cleaned. We quote on room count and licence occupancy.
What if the flat was filthy when I moved in?
Keep your ingoing inventory and any move-in photos. A deduction has to reflect a drop in condition, not the original state, under the Tenant Fees Act 2019 and the deposit-scheme rules. Citizens Advice and Shelter both have free advice if a charge looks unfair.
Do you cover New Haw, Row Town and Addlestonemoor?
Yes, the whole KT15 area, plus KT16 for Chertsey and Ottershaw, KT13 for Weybridge and KT14 for West Byfleet. The team is local, so a Row Town terrace and an Addlestonemoor new-build are the same morning’s drive.
How does the 48-hour re-clean guarantee work?
If the check-out report flags a cleaning issue within 48 hours of our visit, you forward us the report and we schedule a return within 24 hours to put it right at no charge.
Can you handle a student or HMO move-out?
Yes. We quote per bedroom plus the communal areas. If the house is licensed with Runnymede we clean to the licence-condition standard as well as the inventory, which is the bar the clerk will hold a shared house to.
Can I pay by card?
Yes, card, bank transfer or cash on the day. The invoice is itemised, which landlords claiming the cost against rental income tend to want.
Can you clean a flat before I move in as well?
Yes, and a pre-tenancy clean is priced the same as an end of tenancy one. It is worth doing in the older KT15 1 stock around Ongar Hill and Crouch Oak, where the last tenant may not have brought in a professional.
Are you insured?
Yes, full public liability cover, and every cleaner is vetted before they work for us. We have traded as Monster Cleaning Ltd since 2014 and have helped tenants recover £1.2m in deposits that would otherwise have gone on cleaning deductions.
Call 0333 555 2076, email office@monstercleaning.com, or use the booking form. You will have a flat-fee quote the same working day and a team in your Addlestone flat or house inside 24 to 48 hours. Seven days a week, and we are on the books of 300+ letting agents across Surrey.