A Grade II Tudor timber-framed cottage on Bookham High Street with a lath-and-plaster parlour ceiling above an inglenook is not a property you hand back with a kitchen sponge and a hopeful weekend. Monster Cleaning has been running end of tenancy work across Great Bookham since 2014 – on the timber-framed Tudor and Georgian cottages on the High Street and Lower Shott, on the larger 1920s and 1930s detached running Eastwick Park Avenue, Eastwick Drive and Eastwick Park Drive, on the Edwardian and inter-war stock around Lower Shott and Church Road, and on the modern executive new-build pocket on the Polesden Lacey fringe. Phone 0333 555 2076 or email [email protected]. Two-bed from £243, four-bed Eastwick Park Avenue 1930s detached from £435, full agent-approved.
Last updated April 2026. We cover KT23 4 across Bookham High Street, Lower Shott, Eastwick Park Avenue, Eastwick Drive, Church Road, the lanes feeding Bookham Common, and the Polesden Lacey fringe, with same-week turnaround on most postcodes. See the wider Surrey end of tenancy hub for county-wide coverage, or Fetcham end of tenancy for the next village down the A246 toward Leatherhead.
Why Great Bookham deposits get deducted
Great Bookham is one of Mole Valley’s most expensive village postcodes outside the Dorking core. Sector-level Land Registry data for KT23 4 transacts at a Surrey-premium tier, with the larger Eastwick Park Avenue and Eastwick Drive 1920s and 1930s detached typically clearing £850k to £1.4m, and the Tudor timber-framed cottages on the conservation stretch of Bookham High Street running £620k to £1.5m for the larger Grade II listed properties. Average monthly rent on a four-bed in KT23 sits comfortably above £3,200 per the ONS Private Rent and House Prices bulletin, so deposits at hand-back routinely run between four and seven thousand pounds. The clerks rotating across Patrick Gardner on Bookham High Street, White & Sons in Leatherhead, Cubitt & West round the corner, Hamptons in Cobham and Knight Frank in Esher walk these properties slowly because the deductions stack quickly when nobody catches them.
The housing stock divides four ways. Tudor and early-Georgian timber-framed cottages on the conservation stretch of Bookham High Street, with low beams, lath-and-plaster ceilings, flagstone vestibules, leaded casement windows and inglenook fireplaces. Larger 1920s and 1930s detached on the Eastwick Park Avenue / Eastwick Drive belt with mock-Tudor gables, herringbone red-brick noggin, original tiled fireplaces and oak-block parquet. Edwardian semis on Lower Shott and Church Road with picture rails, dado rails and decorative cornice. And modern executive new-build at the Polesden Lacey fringe, including gated developments off the Polesden Road. The inventory checklist is the same either way.
The third factor is the water. Great Bookham draws supply through SES Water from the chalk of the North Downs aquifer, with hardness measured around 290 mg/l calcium carbonate per the Drinking Water Inspectorate. That is at the very hard end of the South East range. Mineral scale on chrome shower fittings, kettle elements and mixer taps comes back inside a fortnight. The clerk’s torch finds it on the screen runner first.
Renters’ Rights Act 2025 – what changed on 1 May 2026
Section 21 no-fault evictions were abolished one week ago. The Renters’ Rights Act 2025 received Royal Assent on 27 October 2025 and Phase 1 commenced on 1 May 2026: rolling periodic tenancies replace fixed-term ASTs, and any Section 21 notice served on or before 28 April 2026 has to be acted on with a possession claim by 1 August 2026 or it lapses. The deposit-return process is now the cleanest route out for tenants. For Mole Valley landlords the inventory walk has more weight than ever, because the deposit dispute is the main remaining lever for unrecovered cleaning costs. Tenants in dispute should review the relevant scheme – Tenancy Deposit Scheme, mydeposits, or the Deposit Protection Service. Free advice on disputed deductions sits with Shelter.
Clerks across KT23 have been noticeably stricter since February.
Mole Valley District Council’s licensing position
This part is genuinely different from a London borough page. Mole Valley District Council operates a mandatory HMO licensing scheme for any property with five or more occupants forming two or more households, with a fee of £868.50 and a £50 discount for accredited landlord association members per the Mole Valley HMO licensing register. There is no Article 4 Direction restricting smaller HMO conversions across Great Bookham or the wider KT23 footprint, and there is no district-wide selective licensing scheme. Bookham itself sits firmly outside the bigger licensing regimes that hit parts of Reigate or Banstead. Mandatory HMO licensing under Part 2 of the Housing Act 2004 still applies, but KT23 4 has very few qualifying HMOs. From late 2026 every private landlord nationally has to register on the new Private Rented Sector database. The other constraint in Bookham is listed-building consent – a real share of the Tudor timber-framed High Street cottages are Grade II listed and cleaning techniques on the lath-and-plaster, leaded casement glass or flagstone vestibule have to respect that.
Practical effect for a Bookham tenant: the licence side is light. The inventory side is not.
A repair quote on a damaged lath-and-plaster ceiling alone runs above £1,400 in KT23 4.
What is particular about cleaning a Bookham High Street Tudor cottage
Three things, in the order they cost cleaners time. First, the lath-and-plaster ceiling above the inglenook in the front parlour. Most Grade II Tudor cottages on Bookham High Street retain their original lath-and-plaster with low oak chamfered beams. Seven winters of open-fireplace use leave a soft amber haze across the parlour ceiling and a heavier line on the beam soffits. Modern kitchen sprays will pull the lime finish off the laths in patches the inventory photograph reads at room distance. We dust dry first with a long-handled soft brush, work the haze with a barely-damp microfibre on a pole, and never wet the plaster. A wet plaster ceiling is a falling plaster ceiling. Second, the flagstone or York-stone vestibule. The Tudor cottages on the High Street carry an original flagstone or York-stone entrance vestibule running from the front door back to the kitchen passage. Seven years of household footfall works salt and grit into the stone joints. Acid descalers etch the stone face. We brush the joints dry, lift the grit, mop on a pH-neutral hard-floor wash and finish dry with the grain. Third, the leaded casement windows in the front and rear elevations. Diamond-quarried small panes set in lead came hold a fortnight of dust on the upper edge that the previous tenant has never seen because nobody looks up at it. We hand-wipe the came with a thin microfibre, working from the top down with a soft brush on the join, never spraying glass cleaner straight at the lead because the came-and-glass joint is brittle on a four-hundred-year frame.

“Seven years on a Grade II Tudor timber-framed cottage on Bookham High Street, KT23 4 – my husband and I had been volunteer guides on the upper-floor route at Polesden Lacey for most of those seven years and we were buying a smaller place down the road for our actual retirement. Patrick Gardner had warned at check-in that the lath-and-plaster parlour ceiling, the flagstone vestibule and the leaded casement windows would be the three things the clerk priced. The ceiling was the worst. Seven winters of open-fireplace use had bloomed a soft amber haze across the parlour ceiling and a heavier line on the beam soffits, and our regular cleaner had been told from the start to leave the ceiling alone. Monster came on a Wednesday morning, three cleaners, full day. They dusted dry on a long-handled soft brush first, then worked the haze with a barely-damp microfibre on a pole, never wetting the plaster. Inventory passed first time, full £5,400 deposit back on the Friday afternoon.” – Margaret and David, Bookham High Street, KT23 4
Coverage – streets and zones across Great Bookham
We work the whole KT23 4 footprint. The streets we book most often:
- Bookham High Street – conservation spine, Tudor and early-Georgian timber-framed cottages with leaded casement, lath-and-plaster ceilings, inglenooks, flagstone vestibules
- Lower Shott – Edwardian semis and detached with picture rails, dado, cornice, plus inter-war infill
- Eastwick Park Avenue – 1920s and 1930s detached belt, mock-Tudor gables, herringbone red-brick noggin, original tiled fireplaces, oak-block parquet
- Eastwick Drive and Eastwick Park Drive – inter-war detached running off the Avenue, larger plots, original cast-iron column radiators
- Church Road and the lanes feeding St Nicolas Church – period cottages and Edwardian semis on the church side of the village
- Polesden Lacey fringe and Polesden Road – modern executive new-build, gated developments, travertine en-suites
- The lanes off the High Street toward Bookham Common – cottage stock and post-war infill
- Streets feeding Bookham railway station on the New Guildford Line
- Lower Road and Hawthorn Way – 1960s and 1970s detached infill at the southern fringe
If your address sits outside this list, ring the office. Same-week turnaround is normal across KT23 4; same-day depends on whether a team is finishing nearby in Fetcham, Leatherhead, Effingham or Cobham.
What is included in our Great Bookham end of tenancy clean
Kitchen
- Oven full strip – racks soaked separately, door inner glass cleaned between the panes
- Hob, hood, baffle filter pulled and degreased, splashback cleared, hob trim lifted, hob seal cleaned
- Inside, outside, top, behind and underneath every cupboard and drawer; soft-close runners hand-wiped
- Fridge, freezer, integrated American fridge-freezer condensate tray drained; seals scrubbed
- Dishwasher filter pulled, salt reservoir checked, drawer and door seal cleared
- Washing machine drawer and door seal – the rubber gasket where SES Water leaves a grey scale
- Sink and taps descaled with a controlled acid-soak method, chrome polished separately afterwards
- Quooker boiler tap descaled where fitted
- Tile grout brushed, splashback polished
- Behind the cooker – range pulled out where bracketing allows, gap cleared, slid back
- Skirtings, cornicing, light fittings, switches, sockets; bin washed inside and out
- Floor mopped last pH-neutral, dry-finished; flagstone or York-stone kitchen passages worked dry first, then pH-neutral, then dry buff
Bathrooms and en-suites
- Bath, shower tray, screen and tiles – controlled descale on shower head and screen runner, rinsed twice, dry-buffed
- WC bowl, rim, hinge bolts, base, behind the pan; chalk-aquifer brown line under the rim cleared
- Sink, taps, plug, overflow – chromework polished separately after the descale
- Mirror, cabinet, shaver socket, extractor grille pulled, dust load brushed off, refitted
- Tile grout scrubbed where shower water hits
- Heated towel rail and the radiator behind it
- Travertine en-suite floors on the Polesden Lacey fringe new-build pocket: pH-neutral hard-floor wash only, never an acid descaler near the stone
- Floor mopped, edges done by hand
Bedrooms and reception rooms
- Original lath-and-plaster ceilings on the Tudor High Street cottages – dry dust on a long-handled soft brush, then a barely-damp microfibre on a pole on the haze line, never wetting the plaster
- Inglenook fireplace – hearth swept and vacuumed, jambs hand-brushed, no acidic kitchen sprays anywhere near the lime mortar
- Leaded casement windows – hand-wiped pane by pane with a thin microfibre, top down, soft brush on the joins
- Original tiled fireplaces in the Eastwick Park Avenue and Eastwick Drive 1920s and 1930s detached – tile-grade soft-paste cleaner on the soot bloom, horse-hair brush on the pointing line, microfibre buff dry; no acidic descaler near the glaze
- Oak-block parquet in the principal reception of the Eastwick Park Avenue inter-war detached – dry buff first, dilute pH-neutral wash on the grain, finished dry
- Wardrobes inside and out, built-in 1930s wardrobes, walk-in dressing rooms
- Skirtings, picture rails, dado rails, cornice and ceiling rose where present
- Cast-iron column radiator backs in the principal reception and bedrooms, with the furniture pulled clear of the radiator face
- Light fittings, switches, sockets, ceiling rose centres
- Internal doors both sides, hinges, handles, top edge; oak ledged-and-braced Tudor doors hand-wiped
- Carpet vacuumed in two directions, spot-treated; engineered oak and 1930s parquet mopped pH-neutral, finished dry on the grain
- Curtains shaken, nets washed if requested; mirrors, picture frames, dust-magnet ledges; behind beds, sofas, freestanding furniture
Throughout
- Airing cupboards – emptied, vacuumed, slats wiped top and bottom, re-lined where the original paper has gone
- All internal doors, frames, architraves, top edges
- Stairs, banister, spindles, under-stair cupboard; narrow Tudor stair worked tread-by-tread
- Hallway skirtings; flagstone or York-stone vestibules brushed dry, mopped pH-neutral, finished dry
- Loft hatch and accessible loft ladder where present
- Inside-glass on all windows, frames wiped, locks dusted
- Final walk-through with a low-angle torch on lath-and-plaster ceiling haze, leaded casement came, original tiled fireplace pointing, oak-block parquet thresholds and shower screen runners
What it costs in Great Bookham
| Property | From | What that covers |
|---|---|---|
| Studio flat (rare in KT23 4) | £165 | Almost always a coach-house conversion, annex flat or High Street flat above the shops |
| 1-bed flat or annex | £207 | Annex flat, coach-house conversion, High Street flat above the shops, Lower Shott smaller terrace |
| 2-bed semi or cottage | £243 | Tudor two-up two-down on the High Street, Lower Shott Edwardian semi, smaller post-war infill |
| 3-bed | £339 | Mid-size Edwardian semi on Lower Shott, three-bed inter-war detached, Church Road period semi |
| 4-bed Eastwick Park Avenue 1930s detached | £435 | Larger 1920s and 1930s detached on Eastwick Park Avenue, Eastwick Drive, Eastwick Park Drive |
| 5-bed and larger | From £525 | Larger Eastwick Park Avenue detached and the modern executive new-build at the Polesden Lacey fringe; quoted on size |
| Hourly bespoke (light EOT or top-up) | £30/cleaner | Where a full EOT is overkill |
Pricing is fixed-price not hourly, with the 57-point agent-approved checklist applied and the 48-hour re-clean guarantee included. No VAT add-on, no fuel surcharge, no rural surcharge for the lanes off the High Street toward Bookham Common or the Polesden Road fringe. Bookham pricing runs above our base because the village stock is Tudor timber-framed cottages with lath-and-plaster ceilings and flagstone vestibules, larger inter-war detached with tiled fireplaces and oak-block parquet, and modern executive new-build with travertine en-suites – all of which take longer to work properly than a standard suburban semi.
Add-ons: carpet shampoo £36 per bedroom, £43 per living room, £115 whole-2-bed package; single oven £77, double oven £110, 90cm range cooker £114; external window-glass reach for the leaded casement work and the upper Eastwick Park Avenue gables quoted on site; lath-and-plaster ceiling dry dust where requested as a standalone job quoted on size.
The National Living Wage moved to £12.71 an hour from April 2026 per gov.uk. Our £30 an hour bespoke rate covers two cleaners working in tandem with full kit.
What your Great Bookham letting agent will actually check
We have watched clerks rotating across Patrick Gardner on Bookham High Street, White & Sons in Leatherhead, Cubitt & West, Hamptons in Cobham and Knight Frank in Esher do the walk for over a decade. The order is roughly:
- Lath-and-plaster ceiling above the inglenook on the Tudor High Street cottages – amber haze across the parlour, beam soffit smoke line, no wet sponge marks
- Leaded casement windows – lower edge of every diamond pane, came dust on the upper edge, putty-bead integrity
- Original flagstone or York-stone vestibule – joint grit, salt residue, no acid burn on the stone face
- Inglenook fireplace – hearth ash, jamb soot ring, lime mortar integrity
- Original tiled fireplace surrounds in the Eastwick Park Avenue inter-war detached – upper splay tile soot bloom, pointing line dirt, hearthstone
- Oak-block parquet under any lifted carpet on the Eastwick Park Avenue and Eastwick Drive 1930s detached – gripper adhesive, scuff under furniture footprints
- Cooker hood baffle filter. They lift it. Amber grease bonded to the slats means a fail
- Oven door inner glass – the gap between the panes where grease bakes in
- Skirting tops and picture-rail dust on the Edwardian Lower Shott stock
- Shower screen runner. SES Water chalk-aquifer tide line at the lower track
- The kettle. Always the kettle
- WC rim, hinge bolts and base, brown line under the rim cleared
- Cast-iron column radiator backs in the Eastwick Park Avenue principal receptions
- Fridge and freezer seals
- Travertine en-suite floor and shower threshold on the Polesden Lacey fringe new-build pocket
EOT vs deep clean vs regular clean
| Type | Purpose | Inventory-format report | 48-hour re-clean |
|---|---|---|---|
| End of tenancy | Hand-back, deposit recovery | Yes | Yes |
| Deep clean | Spring clean, staying on | No | No |
| Regular clean | Weekly / fortnightly maintenance | No | No |
The product list above is the first of those three. Deep clean is for staying. Regular is for keeping the place tidy.
How booking works
- Phone 0333 555 2076 or email [email protected]. Tell us the postcode, the bedroom count, and your move-out date.
- We confirm a fixed quote on the call. Carpet add-on, oven type, lath-and-plaster ceiling presence, leaded casement count, original tiled fireplace count, parquet area, flagstone vestibule and any access quirks (key handover at Patrick Gardner on Bookham High Street, parking on the High Street, gravel drives off Eastwick Park Avenue, narrow lanes feeding Bookham Common) get talked through then.
- We email a written confirmation with the start time and the team lead’s name.
- The team arrives, usually two to four cleaners depending on size. Photos taken on completion if you want them for the deposit file.
- Inventory clerk attends within 48 hours. If they flag anything on our checklist, we come back free. If they flag something outside the checklist – a pre-existing crack in the lath-and-plaster ceiling, a flagstone face spalling that pre-dates your tenancy, a leaded came that has loosened with age – we back you up with our photos.
Related services and neighbouring areas
Same teams across the same patch:
- Standalone oven cleaning – if only the integrated double oven or 90cm range let you down
- Carpet shampoo and stain treatment – the second most common deposit-deduction line in KT23 4
- Upholstery cleaning – landlord-supplied furniture in the larger Eastwick Park Avenue corporate lets
- Hard floor restoration – 1930s parquet on Eastwick Park Avenue and flagstone in the Tudor cottages
- Window cleaning – external reach on leaded casement glass and upper Eastwick Park Avenue gables
- Removals – same-day-as-the-clean coordination
- After-builders cleaning – side-return extensions and Polesden Lacey new-build
Neighbouring areas we cover:

- Fetcham end of tenancy – next-door village, Cock Lane 1930s detached
- Leatherhead end of tenancy – Mole Valley town just east
- Cobham end of tenancy – Fairmile Lane gated stock up the A3
- Claygate end of tenancy – Foley Estate Edwardian detached
- Esher end of tenancy – Esher Place Estate inter-war detached
- The full Surrey end of tenancy hub
Frequently Asked Questions
How much does end of tenancy cleaning cost in Great Bookham?
From £165 for a coach-house or High Street flat studio, £207 for a one-bed annex, £243 for a two-bed Tudor cottage or Lower Shott Edwardian semi, £339 for a three-bed, £435 for a four-bed Eastwick Park Avenue 1930s detached. Five-bed and larger Eastwick Park Avenue detached and Polesden Lacey fringe new-build start at £525, quoted on size. Carpet shampoo and double-oven add-ons are priced separately. Bookham pricing runs above base because the village stock is Tudor timber-framed cottages with lath-and-plaster ceilings, larger inter-war detached with tiled fireplaces and oak-block parquet, and modern new-build with travertine en-suites – all of which take longer to work properly.
How long does the clean take?
A two-bed Tudor cottage on the High Street: six to seven hours, two cleaners. A three-bed Lower Shott Edwardian semi: seven to eight. A four-bed Eastwick Park Avenue or Eastwick Drive 1920s or 1930s detached: a full day, three cleaners. A five-bed Eastwick Park Avenue or Polesden Lacey fringe new-build: a full day, three or four cleaners.
Do you guarantee my deposit back?
We cannot guarantee the deposit because the inventory has many lines we do not touch (paint, wear and tear, landlord’s furniture, pre-existing cracks in lath-and-plaster ceilings or flagstone faces). What we guarantee is the cleaning: if the clerk flags any cleaning issue within 48 hours, we come back free. 97% first-time pass rate. If you dispute a deduction, the deposit schemes at tenancydepositscheme.com, mydeposits.co.uk and depositprotection.com handle ADR free.
Do I need to be there for the clean?
No. Most clients drop a key with Patrick Gardner on Bookham High Street, with White & Sons or Cubitt & West in Leatherhead, with Hamptons in Cobham, or use a coded key safe. We send a written check-out report by email when we leave.
What if my landlord uses a specific inventory company?
Tell us the firm when you book. We have worked with most of the clerks rotating through Patrick Gardner, White & Sons, Cubitt & West, Hamptons, Knight Frank and Seymours across KT23 and the wider Mole Valley patch, and we know which ones lean strict on which categories.
Can you clean a property while it is still partly furnished?
Better empty, but we work around stored furniture confined to one room. We cannot work the cast-iron radiator backs on a front-reception sofa that has not moved, and we cannot dust the lath-and-plaster ceiling above the inglenook when a fender and fire-irons are still in place across the parlour. The clerk will see the difference.
Do you handle Grade II listed Tudor cottages and lath-and-plaster ceilings?
Yes. The Tudor and early-Georgian timber-framed cottages on the conservation stretch of Bookham High Street get a careful protocol: dry dust the lath-and-plaster ceiling on a long-handled soft brush, work the haze with a barely-damp microfibre on a pole, never wet the plaster. We do not put kitchen sprays anywhere near the lime finish. We do not move oak ledged-and-braced doors off their hinges. If the lath-and-plaster shows a hairline crack we tell you so you can flag it as pre-existing rather than have it priced into the deductions sheet. If the property is Grade II listed, we work to the listed-building consent on file with Mole Valley District Council.
Do you handle leaded casement windows on the High Street cottages?
Yes. The leaded came on the Tudor and early-Georgian High Street cottages gets a hand-wipe with a thin microfibre, working top down, with a soft brush on the joins. We do not spray glass cleaner straight at the came because the lead-and-glass joint is brittle on a four-hundred-year frame and the dust load on the upper edge usually has not been touched in years. The lower edge of every diamond pane gets a separate wipe after the rest of the casement is dry, because the chalk-aquifer water leaves a tide line on condensation runs.
Do you handle original flagstone and York-stone vestibules?
Yes. The original flagstone or York-stone vestibules in most High Street Tudor cottages get a brush dry first to lift the loose grit and salt out of the joints, then a pH-neutral hard-floor wash mopped on the grain of the stone, then a dry buff. We do not put any acidic descaler on the stone face because the lime jointing pulls out with it. The threshold strip at the front door is the most-missed surface.

What about hard-water mineral scale on chrome shower fittings?
Bookham water comes through SES Water from the chalk of the North Downs aquifer, around 290 mg/l calcium carbonate. Chrome shower heads, screen runners and mixer taps need a controlled acid soak with a proper dwell time, then a polish. The screen-runner underside lip, where the seal meets the tray, is the most-missed surface in KT23 4.
Has Mole Valley District Council introduced selective licensing or an Article 4 in KT23?
No. Mole Valley District Council operates a mandatory HMO licensing scheme for any property with five or more occupants forming two or more households (fee £868.50, £50 discount for accredited landlord association members) but has not introduced an Article 4 Direction or district-wide selective licensing across Great Bookham or the wider KT23 footprint. Listed-building consent does sit over a real share of the Tudor High Street stock and we work to it. From late 2026 every private landlord nationally has to register on the new Private Rented Sector database.
What is the 48-hour re-clean guarantee?
If the letting agent or clerk flags any cleaning issue within 48 hours of our visit, we send a team back at no charge. We have had to use it on roughly 3 in 100 jobs since 2014. Across our books to date that is £1.2m of deposits recovered, working with 300+ letting agents.
How quickly can you book me in?
Usually 48 to 72 hours’ notice across Great Bookham. Same-week work is normally available; same-day depends on whether a team is finishing nearby in Fetcham, Leatherhead, Effingham or Cobham. School-run timing on the High Street junctions can block van loading at the Howard of Effingham school turn-out and we plan around it.
Ready to book
Phone 0333 555 2076 or email [email protected]. Tell us your move-out date, the postcode and the bedroom count. We come back with a fixed quote inside an hour during office hours. 57-point checklist, 48-hour re-clean guarantee and 97% first-time pass rate built in.
Monster Cleaning Ltd. Trading since 2014. Companies House 9919639. HQ at 255 Upper Richmond Road West, SW14 8QS London. Trustpilot 3.1 over 128 reviews. Over £1.2m deposits recovered, working with 300+ letting agents.